Rated 3.9 out of 5 by 69
Rated 3.0 out of 5.0 by B7840 Retainer to attach window and door is difficult
Door looks very good. Instructions were not intuitive. Written instructions had the door being installed with the glass in place. On line Anderson videos showed it being installed with out the screen or glass. After hanging the door went to install the screen with the bottom retainer. Placement of the bottom retainer was installed to far to the left and needed to be removed.
The retainer was impossible to remove. Could not find any instructions in the installation guide on how to remove the retainers. Please see picture of the disappointing results and the shredded retainer below.
The door looks nice and is functional. The twice a year chore of swapping the glass and screen anticipate will be difficult. Hoping that extra retainers are readily available.
June 14, 2016
Rated 2.0 out of 5.0 by 1unhappyBuyer bait and switch - bought 2000 received 2000 / 1-1/2 full view mixture “new” cheaper model
Ok here is my complaint... the door you get is a cheaper “newer” version of the 2000 ... it is actually called the Anderson 1-1/2 full view door according to the instructions that the manufacture claims to go with this door and its serial number ... however the instruction are garbage for the most part as this door is a mix of parts from the 1-1/2 and the original 2000 series ... they have swapped out some cheaper parts such as the door sweep. On top of that the give you the instructions for the 1-1/2 which tell nothing of cutting the door to fit, the true overall install, or the extra rain drip cover. (so i had to pull that up on HD and Youtube) but the 2000 instruction don’t match totally either ... I called and complain to Anderson but CS was poor and refused to send the old door sweep as now that is an “upgrade” which leads me to understand the recent price drop. eventually I had to take the door down, lower it in the opening, add the “new” extra rain drip on top, and then use the extremely cheaper door sweep to finally get full coverage all the time hunting for real instructions on the part I had ... at the end it looks ok but the small price drop was not worth the hassle ... wished I had received the door that it said on the box 2000 and not a mix of the two. I think this is a shady business practice that we will continued to see as companies continue to sneak an extra $5 of profit from us.
Pro: overall product ok in looks
Cons: lack of applicable instructions
cheaper / less efficient door sweep
poor customer service
not the door I bought (2000 vs 1-1/2 fullview)
Missing correct install shims
extra parts due to wrong ( although right according to Anderson instructions)
I would not recommend to average person .... contractor probable love it because it save $10 and they are not living with it.
October 20, 2016
Rated 4.0 out of 5.0 by RonS storm door great, closer not so great
new door is just fine, no problems. but the door closer with kick door stop needs improvement. with the heavy full glass door in place, the closer cannot be adjusted for door close speed to consistently close without banging shut. I plan to purchase a hydraulic closer ($20) that should solve this problem!!
the installer suggested putting a 2nd closer at top of door
hydraulic door closer Wright Products Model VH440WH Internet #206520378 Store SKU #1001606785
September 27, 2016
Rated 5.0 out of 5.0 by DancingFool Excellent value storm door
Wanted a full view storm door as part of changing the look of the front of our 50 year old colonial. We added a new door painted bright red with leaded glass sidelights and a very nice polished brass door set. Led lighting to the front porch roof give everything a soft warm glow that we are getting many compliments. The storm door was icing on the cake and it was capable of being rekeyed to the same Qwikset pattern as deadbolt and doorlock. Super convenient and very attractive. Good deal all around.
September 27, 2016
Rated 5.0 out of 5.0 by Bettyboop Anderson doors are awesome!
Installation was perfect I was not impressed with Home Depot on the management of time to get it installed 2 weeks to install & $30 measuring fee
August 31, 2016
Rated 4.0 out of 5.0 by Eiffel 36 IN. X 80 IN. 2000 SERIES WHITE FULL VIEW STORM DOOR
We suggest a specialist to do this job.
This product is, as any others Andersen products , very reliable.
February 23, 2016
Rated 4.0 out of 5.0 by Storman Great Purchase
Contractor installed. They seemed to have no problem installing.
June 22, 2016
Rated 4.0 out of 5.0 by Cttop9 Nice but not assembled
Shocked to see door frame not ready to install, knowing some assembly would be required to hang but these all in pieces was quite unexpected! Took 3 people to assist to hang them on house! If hung correctly they are nice doors. Hire someone to hang them if you are not a "handyman and have patience!"
June 1, 2016