Rated 3.8 out of 5 by 24
Rated 1.0 out of 5.0 by Angelini Great for a little while, then it fell apart!
I have owned this door for 2 years now, and it fell apart right after the warranty was up! The screen broke, the glass separated from the door... we called Andersen, but because it's not under warranty, they offered to send us a new piece of glass (???) for $80. (!!!) When I argued with the guy, he lowered it to $50. SHADY! I thought Andersen had a great reputation, but not on THIS product or their customer service. This door deserves a big F.
February 15, 2013
Rated 4.0 out of 5.0 by mlb1 UPDATE TO PREVIOUS POST
I contacted Andersen Customer Support and explained the problems to them. Found out most parts were covered under warranty (Sliding window). For the parts not covered (Hide away screen and tracks) they took my order over the phone. Parts arrived a few days later. Door is now repaired and working again. Kudos to Andersen help line & customer service.
October 16, 2012
Rated 5.0 out of 5.0 by Tippy I have already left a review for this product.
I have already left a review for this product. But I will gladly leave another. Since I don't recall what I said before other than it took awhile for us to get it to fit, and two trips to Home Depot for different gadgets to get it to fit, it was well worth it. I love my door. It is very pretty, by that I mean it is so much brighter in my house now. It faces north so I always have a breeze flowing through to my living room and my dinning area. I'm well pleased with my door and I recommend the product, and the seller 100%.
December 10, 2013
Rated 5.0 out of 5.0 by ghamma Anderson Storm Door - great project
My teenage daughter and I installed this door in one day as a project. We spent quite a while going over the instructions and laying out the parts. Some careful measuring was required since our opening wasn't precisely square. Some adjustment was needed to matching the multi-step door opening molding.
Bottom line is the door works great. We like the self storing screen and had the lock keyed to match the entry door, a real convenience. Strongly recommended - much better than the simple storm door it replaced and usable year round.
August 22, 2009
Rated 4.0 out of 5.0 by smarvin Great door for the price
The door fit very well on the existing door frame. Installation was a little tricky since the door frame wasn't completely square. We had to wait quite a while to get the door installed. About 2 weeks later we had to get the door readjusted to get the door to seal correctly. Besides this, the door & hidden screen work great. A great investment for the price
April 21, 2014
Rated 3.0 out of 5.0 by Verified Reviewer cheap plastic parts inside
I liked this door at first. It was so easy to just pull down the screen even if I seldom did this. Perhaps a dozen (or fewer) times up and down and the screen was waving in the breeze. the roller( which is hidden from view) for the screen has cheap plastic ends that just broke off from those few uses. No fixing the roller, just ordering a new one for $35. I'm selling the house so hope the new owners have better luck but if it's the same plastic, they won't.
July 27, 2013
Rated 1.0 out of 5.0 by Saddoorowner This door is terrible.
I have had this door up for 6 months. During that time period the screen came out and I ordered a new one. A new one didn't matter to this evil door. Then the glass at the top started falling down so I had to use mending plates to fix it. Last week the rubber part thats seperates the top glass from the bottom started coming apart which will make the glass come out. This door is terrible. Please if you can find another door do so.The name brand in this case isn't what you want.
October 14, 2010
Rated 5.0 out of 5.0 by GLN01 This product is terrific. Looks great. Fairly easy installation
This product is of very high quality. Looks terrific and was fairly easy to install. Would recommend to have punch marks or indents where to drill for easier and quicker installation. Great product.
April 22, 2014