Rated 4.2 out of 5 by 73
Rated 3.0 out of 5.0 by handymandoghouse beware missing parts, wrong parts, dents, poor craftsmanship... other than that, the door is fine
Since this is *Anderson*, I was expecting real quality -- and from afar -- the door looks nice now that it's installed. But was shocked at the poor missing parts, wrong parts, metal pieces, flanges and filings, and dents in the door frame. And sure, they tell you you can call their 800 number to get extras and replacements, But that doesn't help when you've set time aside for the installation. What am I going to do, stop halfway through?
October 4, 2016
Rated 5.0 out of 5.0 by cgfatboy Love this door
This full view door looks great and is easy to change out the glass with the screen. Very easy to install.
October 2, 2016
Rated 5.0 out of 5.0 by Joe Took 3
It took 3 separate orders to get one to me that did not have freight damage. Highly recommend that if you are ordering this product on line, have it shipped to the local store. Once it got here it was worth the hassle, looks great and will be a huge energy saver compared to the door we replaced.
October 4, 2016
Rated 5.0 out of 5.0 by joe best screen door ever
the door was to install and looks great on the house
September 20, 2016
Rated 4.0 out of 5.0 by Bill Good door,but missing parts.
Bought two 4000 series doors. Gentleman at Home Depot was great, but once I installed, one door had missing trim screw covers. Calling Andersons customer service is where the problem comes in. Lady could not speak English well and had no personality. Going through this was as bad as buying a car.
Makes me wonder if the doors are made in the USA or elsewhere.
Also, one door had the rubber trim around the glass sticking out. Poor craftsmanship.
August 23, 2016
Rated 2.0 out of 5.0 by Verified Reviewer Decent price online, difficult handle installation
Ive installed doors before but I wouldnt call myself an expert. This was by the far, the most complicated install of a handle ever. There is a sequence to installing the handle set and locks that isnt completely outlined in the instructions nor is it immediately obvious. Make sure when you are lining up the deadbolt into the handle set that you lift the handle up so the top/bottom lock are in the engaged/locking position and the hooks extend out. Then slide in the deadbolt and use the provided screw to tighten the deadbolt into place. Additionally when using the keys, essentially all three locks should be engaged before you can pull the key out. This means you have to be sure that as you leave the house and lock the deadbolt you do so after you engage the top/bottom lock by turning the handle UP. Otherwise you wont be able to pull the key out. Hope this helps save some headache. It took me and two contractors working on my house close to 30-45mins to figure out the sequence. Its not overly complicated, but wish it was clearly outlined in the instructions.
In terms of overall build quality, it seems fairly solid but the metal seems like it wont last, similar to the previous Andersen/EMCO door I had on before. In this case its one full door, so at least there are no other sliding mechanisms to break. Might be worth investing in a nicer door in the future thats from a custom place in the future.
August 29, 2016
Rated 5.0 out of 5.0 by buckeyegal Love the daily deal
Easy to install and it looks great.. My nephew installed it for me and said it was so easy.
August 23, 2016
Rated 1.0 out of 5.0 by Tom This is a top of the line product?
We have a double entry door, so we paid to have our local Home Depot install. The doors look nice. I haven't swapped out the screens for the glass yet, but I'm hoping it will be as easy as it looked in the store.
We have 2 problems. First, the pneumatic closers are only controllable over the last few feet of the close. With the double closer, top and bottom, the door closes very fast, and that's with just the screen (I would think it would be faster with the heavier glass). The door has clipped me in the heel several times, and both of our kids got a few scrapes and scratches. Thankfully only one drew blood. We've gotten used to it, but Anderson says that there is nothing that can be done about it. They did recommend I look into another closer, though! The alternative that they also recommended, and I did, was to disconnect the top closer. That's better, but it's still pretty quick when closing. We've gradually gotten used to it, and I understand the fear of the door being taken by the wind (the reason I was given for the fast initial close), but for a top of the line door, this is frustrating.
But not as frustrating as the other problem. When they install a double storm door, it's basically a right open and a left open with a kit that makes one of them passive. That kit apparently needs a gap in the insulation along the bottom of the door to operate properly. The gap is about 2" wide x 1" high (see photo). Again, they say THERE IS NO SOLUTION! Sorry, actually they did offer two solutions: I rig up some insulation to fill the gap or I could nail a block of wood to the threshold. Seriously!??! Because we live in New England, part of the point of having full glass is so we can open them up on a sunny day in January and get more of that precious winter sunlight. I don't know how I'm going to resolve this, but again, for a top-of-the-line produce, these makeshift solutions are unacceptable. At the very lest, we should have been warned that this installation will have a significant gap.
November 1, 2015