Rated 3.0 out of 5 by 62
Rated 1.0 out of 5.0 by karl worst quality, worst customer service, worst warranty
bought new door last april, installed new storm door with it and it was the andersen storm door, by april the closer bump broke, the storm door didn't close al the way and slight wind blew the door open and bended the rod, i ordered a new 1, installed it and guess what broke next day, called customer service to ask what can we do with the situation, he said not part of the door warranty, i said what you mean he said the part that broke is not part of the door warranty and wind cause problem voids the warranty, i ask what can we do about it and all he can say is give me 20% discount next order of the part, i said forget it, why do i have to pay for a poor quality part for 20%? why not free or 70% etc.... and why a expensive door cannot stand a slight wind? what more if a storm comes, will the name storm door handle that storm?
June 24, 2016
Rated 2.0 out of 5.0 by Inkmonkey Bought 3 Anderson 3000 doors for my house. This kit came with the doors. It is almost impossible to get the door to close with a steady controlled force. Its either too fast and slams or too slow (lets in flys and bugs) and needs assistance to close. This is the case with all three doors. Anderson needs to get with their supplier and re-engineer this thing to work right!
October 30, 2016
Rated 5.0 out of 5.0 by PS Best Door Closure ever
Simple to install, simple to use and it's a GREAT Product
October 18, 2016
Rated 4.0 out of 5.0 by Tony Anderson series 3000 storm door
Storm door bump closer was defective on one of two doors purchased
The storm doors are nice and work okay except for the bumper closer
September 22, 2016
Rated 1.0 out of 5.0 by 1broken Anderson door closer
DO NOT BUY THIS PRODUCT. IT IS A PIECE OF POO NOT WORTH THE MONEY. BROKE AFTER 45 DAYS. SO DO NOT BUY THIS
September 9, 2016
Rated 4.0 out of 5.0 by jkartglass Nice Door
Because of limitations in the mounting of the bump closer, my door doesn't open a full 90 degrees. Is there some replacement part (such as a longer arm) that I could use to allow the door to open more fully?
September 2, 2016
Rated 2.0 out of 5.0 by Bob Missing Parts
Read some bad reviews but I over looked them ... bad decision. I opened package and found two major parts missing! I called Anderson/Emco and they wanted to charge me $17 plus. I said I just bought and parts not included in box .... language problem I think. She said I will have to work through Home Depot and they will FAX paperwork to them, etc.
Called HD and they say I have to bring closer kit back in and they can reorder. I'm concerned the reorder will be the same since the parts were sealed in two separate bags ... like a production line problem... still trying to decide whether to just return for a refund and look elsewhere. Very,. very disappointed in Anderson. Also, the instruction sheet is very poor. And I'm an experienced do-it-your-selver and an engineer.
June 29, 2016
Rated 5.0 out of 5.0 by Wacki Great purchase
The door closure kit was easy to install on the existing storm door. Good service from Home Depot on ordering and delivering the kit to store for pickup.
July 19, 2016