Rated 2.8 out of 5 by 24
Rated 1.0 out of 5.0 by BMA High Hopes. Huge Letdown. : (
the product was an epic fail in all respects. very sorry but we were very disappointed with this product and immediately returned it.
September 13, 2016
Rated 3.0 out of 5.0 by Tinman I can understand some of the low ratings
The main reason I would not recommend this unit is that there is no fill indicator and no way to accurately tell when the tank is low. It has a low water alarm that apparently beeps once and you have to be lucky to hear it. The rate it uses water is a function of your settings, the humidity level, and air temperatures. So it uses water at different rates. It can use up 4 gallons in just a few hours and then shut off. You also cannot tell if you are overfilling. You want a unit that has a fill indicator if they exist. Another complaint is that the owner's manual is very cryptic and the troubleshooting section is worthless.
June 22, 2016
Rated 4.0 out of 5.0 by Juan 500 CFM 3 Speed Portable Evaporative Cooler for 350 sq. ft.
Does what I want it to do, works great in my enclosed patio.
July 11, 2016
Rated 4.0 out of 5.0 by Nelz Artic Cove cooler
Works good for a bedroom. Works best with cold water and ice. Really loud , can't hear the TV at all.
June 28, 2016
Rated 2.0 out of 5.0 by Richard Disappointing
It is a nice looking product and it is easy to use. But 1) it has four small plastic casters which work fine as long as there is no water in the cooler and your not on carpet then the casters as just to small to work properly. 2) The small door on the side of the cooler is large enough to pour a gallon of water into the unit but not large enough to pour a bag of ice into the reservoir, which is the only way you actually get cooled air. Nor is the water flow opening large enough to hold more than an ice cub tray of ice cubs. 3) As far as cooling area, maybe 100 sqft.
If there was just some way to place a 10lb bag or block of ice in the unit it would do a lot better job. The small little 4in square access door where you pour in the water is just not conducive for adding ice to the unit accept in very small amounts.
June 5, 2016
Rated 5.0 out of 5.0 by cl Very reliable and efficient
We used this cooler all of last summer and we are very pleased with its cooling. I believe one of the major problems is the cooler lines clogging up with water residue from bacteria and algae or similar and therefor like all other coolers should be fed with an antibacterial agent.
We will definitely buy a second Arctic Cove 500 this year.
May 27, 2016
Rated 5.0 out of 5.0 by PvilleRob Great Cooler for decent size room
Bought this cooler to replace a BonAir cooler who's pump motor was dying and too loud. Had intended to buy the 700CFM model, but they were all out and there was only ONE 500CFM unit left, so I grabbed it. MUCH sturdier unit compared to the BonAir. And a little more compact, despite it's dimensions. This unit has a much better air flow throughput than the one it's replacing. It puts out more air on LOW than the old unit did on HI. And I like the oscillating louvers that you can let sweep the room, or stop it with the remote control when it's pointed right at you for that "Ahhhhhhh......" moment. It holds five gallons of water, which lasts quite a while apparently. If it does run out of water and you're not there, it sounds a brief alarm and turns off the water pump leaving the fan running. As I said, it moves a good deal of air, even on LOW. And the sound level isn't too bad. You can easily listen to TV with it sitting next to you. Turning up the fan speed increases the sound level, but it doesn't seem to increase the amount of air flow as much as the sound would indicate. Low speed works in our room. The fan is an efficient "squirrel cage" design so it's fairly quiet. Rolls easily even with water in it. And it has an unusual feature: An Ice Chamber. On top of the unit is a plastic lid/door where you find the Water Control knob. (You want it FULL ON anyway) The water from the pump flows through this area so as to distribute the water to flow down over the cooling pad/filter. You can dump ice cubes into this area to cool the water before it goes to the cooling pad for greater cooling effect. Does seem to work, but the ice melts fast. You'll need a lot of ice on hand if you want to keep it full. But the normal cooling operation seems to work fine by itself. Definitely cools our little room. The ONLY thing I can gripe about is the fact that there is NO external indicator of any kind that tells you what the water level is. I found that odd. Still, I'd recommend this unit if you're looking to cool a small to medium size room. Will it cool as well as A/C? No. But then, no Evap Cooler can. This does what it does well.
June 7, 2016
Rated 1.0 out of 5.0 by Disappointed Waste of Money
We live in Boulder, Colorado where humidity is extremely low and summers can get relatively hot. Our little 600 sqft apartment is on the top floor and reaches almost 90 degrees during the day (bleh!) and 85 at night. I bought this machine earlier in the year to replace an old evaporative cooler that worked like a charm. Running this monster on high (even with the ice adding feature) barely cools one 250 sqft room down to 80 degrees, which is not fun to sleep in. Not only does it not cool, but it is too frickin' loud and looks like a scary robot. Pretty bummed that we wont be able to return this $250 purchase.
I highly, highly recommend not purchasing this product.
August 1, 2015