Rated 3.8 out of 5 by 152
Rated 1.0 out of 5.0 by MustangGuy Junk
Used 2X to clear a sink and a toilet, like others have said the auto feed is grade A junk. It does not work and you will ultimately have to use your hands to advance or retract.. The last time I used it it hit a clog the line kinked and and just tangled, even when reversing. Needless to say it was not fun when it untangled. Wish I could take it back but I'm stuck with this piece of garbage.
April 24, 2016
Rated 2.0 out of 5.0 by Martin Works on small clogs or kitchen sinks
The concept seems ridgit and looks like it will last you forever. So much good stuff about it.
Price to high !
Heavy when you hold it in your hands for long period 1-2h puts significant strain on hands .my hands are hurting even 4h later.
You need both hands to hold the machine, you can't feed the snake with one as you need to hold to auto feeder. The problem with Auto feeder it takes forever to push the snake in. I had truble knowing how much of it went in the pipe , and still didn't reach clogged spot in pipe. Once the cable came out completly, 25feet and no way of knowing it.
After working on 2 sink drains and then taking toilet out . Pipe still clogged called Rotto Rooter $250 and 20min later pipe cleared.
Might be good for homeowner clearing kitchen sink or bathtub but way to Much $ for home owner.
April 15, 2016
Rated 4.0 out of 5.0 by Lawrence Works great, but make sure you buy a new one!
Bought one the night before Thanksgiving, it was the last box on the shelf, the box looked sort of beat up, but I was desperate to clear the kitchen drain line. Thanksgiving was coming.
After opening the box on Thanksgiving morning, its very apparent the unit was used, the hose is dirty, the snake is corroded/encrusted in spots, the plastic hose had a crack on the rubber attachment and the bottom of the box has water stains. Of course the documentation was also missing.
After getting over the feeling of feeling like an idiot for buying a used drain cleaning, it was fairly easy to figure out how to use the unit and get my drain clog cleared. Aside from being "used", the unit is pretty nice, sufficient power to crank the snake and small enough to it into the under sink cabinet. The remote foot petal is a nice idea, probably more useful for bathrooms than being hunched under the kitchen sink....but it was nice to be able to activate the motor using my knees to press the foot petal thing.
If this were a brand new unit, I'd be totally thrilled and giving it five stars.
The beat up box should have been a clue that something was up with this item. (yeah, i'm too trusting, just thought it was sitting on the shelf for too many inventory cycles and got beat up by handling.)
Looks like I'll be spending black Friday at Home Depot trying to get a refund or some
kind of partial refund for getting an used/damaged item. I can't believe someone used this thing and somehow returned it to Home Depot and it got put back on the shelf.
Like I said, if this were in "new" condition, I would give it a 5 star rating.
Wish this thing were around when I was a kid, its a definite improvement over the hand crank units.
November 26, 2015
Rated 5.0 out of 5.0 by Pete Does what it's supposed to do
It removed lots and lots of hair from our bathtub drain so now it is running smoothly again. A handy little item. I've only owned it for a month or two so I can't speak for its durability, but it does what it is supposed to do.
May 3, 2016
Rated 5.0 out of 5.0 by Pete Easy to use.
Great product. Much better than the hand drill ones. No more hand fatigue.
April 26, 2016
Rated 1.0 out of 5.0 by Al junk
I bought this product because it was a Home Depot brand and thought it would be of good quality. I was very wrong and now am left with a junk product that does not work! The auto feed worked for me a couple of times and now does not work at all. I am also having double finding replacement parts to try and fix a fairly new product. Please don't waste your money on this you will be sorry! I truly wish I never did.
March 23, 2016
Rated 5.0 out of 5.0 by pdd3517 Worth every penny
I have an older home that is always getting clogs. I got tired of calling the plumber and bought this to unclog a shower drain/bath sink pipes. The line is very long (we used about 15-20 feet of the 50ft) and the electric foot pedal made feeding the line through quick and easy. The snake grabbed the clog and pulled it right out. The clog was gone within minutes. I highly recommend this product for your basic plumbing needs.
March 15, 2016
Rated 1.0 out of 5.0 by Ted K 30 ridgid
Cable does not feed well or retract.I was expecting better qualityfrom this product.I am a professional with 39 years experience.i wish I never bought it
February 16, 2016