Rated 2.2 out of 5 by 18
Rated 1.0 out of 5.0 by Gypsy28 Cheap, poor quality
Bought this about 4 years ago. The button won't stay down so it won't toast anymore. It also dropped crumbs on the counter. Not good quality.
February 6, 2016
Rated 4.0 out of 5.0 by Honeydukes Great love it BUT
Have had my toaster for some time now. Love it toasts perfect no matter what type of bread we use. Also I love cleaning it, the little tray perfect, Ok here come the BUT! I actually unplug mine and turn it upside dow and shake it and you should see the crumbs that come out, BUT if you look inside it is still crummy. Under the cage that holds the bread , how in heavens name can you get to that? Tried tooth brush other soft bristle brushes and still cannot get those crumbs out. Where is my Martha Stewart to help me clean?? Thanks for listening!! BUT help!
July 5, 2015
Rated 5.0 out of 5.0 by Davidh Works as advertized
I have been using this model toaster for a couple of years now and have not had a bit of trouble with it. It does everything it's supposed to do flaelessly. Having read the negative reviews I can conclude that the complaining users did not read the instruction manual and simply shoved bread in the slots and expected that the toaster knew what they wanted. The buttons for bread, bagles, frozen and reheat are there for a reason. Read the manual (available on this site if you don't have the original) and enjoy this toaster to its fullest.
April 22, 2015
Rated 3.0 out of 5.0 by Dave Toast Slot Too Short
I purchased this very attractive toaster about 4 weeks ago and for the most part it works fine. It has many toasting options, the slots are nice and wide with an even guide to keep the toast centered and it toasts evenly. What's the problem? Well, a typical piece of bread is approx 12cm in height&width. The problem is the toast guide does not go down to the bottom of the toasting slot, leaving about 3 cm of the toast NOT toasted. To get an even toasting you have to toast half way, flip the bread around and toast the top 3 cm. This of course forces you to attend the whole process or you end up toasting the other 9cm to much. B&D, fix the slot holder depth and you will have the perfect toaster..
October 27, 2010
Rated 1.0 out of 5.0 by alan terrible
my B&D toaster is only 3 months old and now only toasts on one side.
March 23, 2015
Rated 1.0 out of 5.0 by Jeffro115 Junk. I hardly used it - Lever will not stay down
I have had this toaster for about two years. I literally have maybe used it ten times before. My girlfriend moved in and she likes toast in the morning. She would comment that this toaster would take FOREVER to toast; often she would have to run the bread through two toasting cycles to get medium toast. After about three weeks, the lever on the toaster would not stay down at all, or would pop the toast back up after three seconds - very frustrating. Will throw this one away and replave with a T-Fal or Hamilton Beach. Do not buy unless you like to wait four to five minutes for toast!
June 20, 2012
Rated 1.0 out of 5.0 by JohnB Toaster came in with wrong wattage, 850W not the 1400W advertised
Very unhappy with the fact that B&D advertises 1400W and then delivers a 850W toaster.
I'm returning this toaster. And not buying B&D again.
February 21, 2014
Rated 1.0 out of 5.0 by LynD No good
I am not a fan of stainless steel but bought this toaster believing in the Black and Decker name. What a mistake.
It doesn't toast evenly (I have to flip my bread) and the bagel button stopped working about a month after I bought it..huge disappointment.
July 15, 2013