Rated 4.6 out of 5 by 47
Rated 2.0 out of 5.0 by marcpilot1 Nice, but...
First, my review is coming after almost 2 years now. I'm on the 3rd handle/motor part so far. That's the part with the motor in it that runs everything, they continue to break. Its the part that runs all the attachments. I can go ahead and get the attachments out of the way real quick, they're fine. None of my attachments have broke on me. I have 5 of them. All good. But that motor, not so good. I'll explain-
I got mine for like 90 bucks, on sale about 22 months ago. Came with the drill and the impact attachments. Ended up buying the skill saw, the jig saw and the reciprocating saw. I bought all these other attachments because I liked this system. I like lithium ion batteries, I like that it dont weigh 40 pounds so my arm is like spaghetti noodle by the end of the day, I also liked not having to buy a bunch of different tools(attachments are only like between 20 to 40 bucks) and it has just enough power to get things done. I like all that. Who wouldn't. (It could have little bit more power though)
So, anyway, the motor/handle. This is where the problem is. After 80 days it started slowly stopping for no reason. A week later(87 days) it stopped running all together. Took it back to home Depot under the 90 day warranty and they gave me a brand new motor/handle. Nice. They said something about the bushings were bad, that they cant put new bushings in because its a sealed unit and simply gave me another motor/handle piece, brand new. I barely beat the 90 days mind you. So even though this is a new one, knowing what I know now, I'm a little hesitant to use it as much as before. I practically babied the thing for the next 8 months. But...
By the end of the 8th month it started stopping sometimes for no reason. Then would go again, stop, go, stop, go, etc. By the 11th month, wouldnt even do that anymore, it just flat out quit(again!) I go to Home Depot and they say no this time, to call Black and Decker because its still under a 12 month limited from them and under no more warranty from us(Home Depot). I did. Black and Decker were actually nice about it all and sent me to an authorized service center place in my city. Richland Industrial or something like that. Well, they said the bushings were shot and that there was no way to replace them because, as you prob guessed by now, the unit is sealed and you cant get to the bushings. Same thing Home Depot said.
Richland Ind said to leave it with them, that they would contact Black and Decker but gave me no promises as they said they didn't think Black and Decker would do anything about it. They didnt think Black and Decker would send them a whole new motor/handle that drives all the attachments. Well, 2 months later, there it was. Got a call and Black and Decker had replaced it. Nice of them to honor the 12 month limited warranty, at month 11, with a brand new attachment motor/handle! I was shocked. Credit where ceredit is due though. Good job Black and D.
So that was 3 months ago and I am even more reluctant to use the thing because I know the warranties from Home Depot are gone, the 12 month one from Black and Decker is gone and I know for a fact if I use this tool, at all, its going to wear out the bushings. In no time at that, even if I baby it its going to wear out the bushings in about 8-11 months, and I really dont want to have to buy another one so soon. Especially every 88 days. So thats the review. I hate that I bought the attachments, although I have never had one problem with them, but If I would've never bought them I would'nt be so vested into this thing. I would only have the initial package that came, about 90-100 bucks I think, and I'd just throw it all away when the bushings wear out. I'd rather put about 60 with the 90 and buy a tool that would last 5 years or so. It may not have attachments but whatever I got, it would be really nice and have some longevity to it. But, I'm all in now. They got a decent bit of money out of me in just attachments. I gave it 3 stars. It works(when its new) Its light weight so my arm isn't all wore out after using one of the heavier tools. Also theres just enough power for me to work on what I work on. I like all that. And the price was good. I do like all the pro's but the one con happens to be a con that eliminates you to use the tool at all. ever. It cant even be opened up to put a set of 5 dollar bushings in it when they wear out in 2 and a half months(if you use it) Man, 88 days? 11 months on the 2nd one because I somewhat babied it to get it to last that long. Ive bought tools that actually CAME with extra bushings so you could replace them if they wear out(d/a sander from #****# #*****# comes with extra bushings and I haven't even needed to replace them, in about 3 years! I don't know, I gave it 3 stars because I like all the pros but its hard to tell someone to buy something you've witnessed break, from normal use, in less than 3 months and break with not even normal use, just baby use, in 8 months. I wouldn't talk someone else into buying it, I wouldn't want them to go through all the stuff I went through.
Three stars and a "no, wouldn't recommend" is the best I feel I can honestly say and that's actually being generous B and D. So don't get mad at me, get that motor/handle to work longer than 3 months or make it able to service it when it inevitably breaks so we don't have to continue to buy a whole new kit all the time. Really, explain to me why we cant replace bushings. (you know why its not capable of accessing the bushings, that wear out in less than 3 months, Black and Decker, because you want us to HAVE to buy the whole new handle, as a kit! But if you wouldn't have scammed us with that little trick, to have us buy a complete new motor every time the cheapest bushings you could find to put in it wore out, you would've gotten 5 stars. Thats how you get 5 stars, with quality. (If you notice, they wont sell just the motor/handle because they want us to buy it all, over and over and over and..... You know what, I just dropped mine to 2 stars. Have a nice day!
May 25, 2015
Rated 5.0 out of 5.0 by Gruven Impact Driver is AMAZING, ALONG WITH THE........
Trim saw and sander.. I bought this unit and the attachments to see how long they would last, so I have beaten, kicked and dropped them any chance I got and I am very impressed.
The impact has the fastest RPM in the industry with 3100rpm on the label. I use this piece for polishing and whatnot. The trim saw is awesome and easy to use around baseboards.
Now the bad, Don't buy the Black and Decker batteries as the other brand that rhymes with Daftman have a higher power rating. Also, the B&D charger is an absolute mess,, 3 HOURS FOR A COMPLETE CHARGE, ARE YOU SERIOUS?!?!?!
The Daftman charger is worth buying as it takes 30 minutes.
With this being said, I LOVE my unit..
December 26, 2012
Rated 5.0 out of 5.0 by illuminatus Met and exceeded expectations
I can understand anyone having a certain hesitation about using a flex-tool like the Matrix. One would think that, in trade for flexibility and affordability, power and quality would be sacrificed. I can say that, for my purposes at least, this was not the case. I needed an impact driver because my old screw gun couldn't drive through 2x4s as I was building my workbench. I'm pleased to say that the impact driver attachment for the Matrix helped me to make quick work of the project and move on to the next one.
I have subsequently picked up the jigsaw attachment, and have the router and trim saw on order. The attachments swap out and are ready to go to work in seconds. No bolts, no chuck, just a single button, slide and replace. Voila!
Added to which, I had converted last summer to cordless lawn tools (trimmer, hedge trimmer, and blower), and had bought into B&D's 20VMax line because of the shared battery system. I now have three batteries that hold a strong (2-3 hours of solid work) and lengthy (up to 18 months?) charge and will work with the tools I need for just about any household project.
Is this system what you'd want for a full day on an industrial work site? Probably not. You'd want to have a few batteries on hand at least, and should probably be looking at dedicated tools anyway. But, if you're a DIYer for whom space, price and ease of use are a premium, I couldn't recommend the Matrix more. So pleased with it, and I think you will be too.
BONUS: Here's my workbench that the Matrix made possible!
February 25, 2015
Rated 2.0 out of 5.0 by Grizzly49 Think twice before buying this tool
At first glance this seems like a great idea, but when the power unit FAILS, as mine did, it becomes just the opposite. Instead of a bunch of cool interchangeable tool heads you now have a pile of expensive paper weights. I didn't really use this much until the 90 day return policy was up. Therefor Home Depot was of no help at all in resolving this issue. In all fairness the removable tool heads appear well designed and robust (although I haven't got to use them all), it's the power unit and battery that seems cheap and toy like. I would not expect this tool to last long with regular use (I hardly used it at all).
December 30, 2014
Rated 5.0 out of 5.0 by Budd Very veratile
The drill and impact driver is an excellent combo. The weight and balance is very good. The battery charger works well.
My first job was to dismantle a swing set. I used the impact impact driver to unfasten the rusted and frozen nuts and bolts. It seems to have more than adequate power.
At the end of the job the battery was depleted even though I started with a full charge. I plan on getting a second battery with extended capacity.
July 22, 2014
Rated 5.0 out of 5.0 by sway My new Best Friend ~
This drill and driver system is great for any home user or home project purpose. I work with professional contractors and tradesman in my day job and I know this not really the tool they would use on a construction site. It lacks the hardcore torque, speed and strength that a dedicated heavy duty drill or impact driver would have but it is a great solution for the average needs. My home is mostly all brick walls and this impact driver can tough it through. I use the drill to drive screws into wood with ease. But best of all is that I get the different tools and tackle all kinds of things pretty well. The changeable components for this system are of very good quality and a good value.
December 17, 2014
Rated 5.0 out of 5.0 by thebighash 5-Stars!
I bought this before moving to our new house and it has paid back its price since the first couple of days!
I've used it almost everyday for almost 2 months and it works great. I'm impressed with the quality and performance, of course in relation to the money I spent.
I haven't bought additional accessories but it's good to know you have the option when you need them.
The battery performance is great and I hope it lasts a few years without issues.
February 5, 2013
Rated 5.0 out of 5.0 by Chris Best power multi tool ever
When I bought this My first thought was that I would not have a use for it. I purchased a Craftsman bit set and found this tool can do just about anything. If I could find a bit to brush my teeth with it I would. Seriously the drill has plenty of power and the impact has plenty of torque for in house work. I found it useful when I was working on my car changing my tires. Once I broke the lug nuts free, This impact works like its big brother and I love it. The battery has a very long life, I did all of my car work and some household work and the battery still had plenty of life in it. I originally was going to get a spare, but haven't used it enough to have to change it mid job. Considering that the sales associate told me this product was a low end product and I should buy a Dewalt, I am glad I did not take his advise.
October 20, 2013