Rated 2.2 out of 5 by 35
Rated 2.0 out of 5.0 by Cowgirl99 Poor Quality Product
The lid on our kettle stopped latching closed completely so it takes a while to turn off, since the steam is escaping through the lid. Poor quality. Am about to order a more expensive one and hopefully get my moneys worth. We've had this kettle for a couple of years now and I use it every morning.
October 22, 2016
Rated 2.0 out of 5.0 by GinaP Good for four years but now leaking
We have enjoyed this kettle for four years with no problems at all but it just started to leak at the base. Sad. I still have the booklet and receipt but I see there is only a two year warranty so I guess we are stuck. Can you help Black and Decker?
October 15, 2016
Rated 5.0 out of 5.0 by Rin89 Best kettle
I bought this kettle for college about 10 years ago. We just had rho their it out today as it is leaking over our counter. Never had a problem with this kettle up until this past week. Great buy, looking for same model here in Northern Alberta
October 2, 2016
Rated 1.0 out of 5.0 by Kristy Broken
Spent good money on this kettle thinking it would last and the button won't stay down as well as discoloration inside.
May 24, 2016
Rated 3.0 out of 5.0 by JohnnZC Rust spot inside kettle
Rust ( Colour) found inside kettle to 1.0L scale high. Here are photoes. I need a explanation. [This review was collected as part of a promotion.]
April 12, 2016
Rated 1.0 out of 5.0 by dickster smart boil not so smart
hardly a year old and shut off no longer works
probably an easy fix, but where are the parts?
February 21, 2016
Rated 4.0 out of 5.0 by Edwin Cordless Design is great.
I have had mine for a few years and have had no problems with it. It heats a full pot in a short period of time. The ability to pick it up without a cord attached is great. A person broke the on switch, so it is hard to start, but I have used it for more than 3 years with no problems.
December 14, 2015
Rated 4.0 out of 5.0 by VCS Lid no longer closes tightly - water evaporates!
I loved this product... purchased one for my home... purchased one for my
son's home... purchased one as a Christmas gift for a friend after she admired
The pot performed beautifully and safely for a year or so. Then, the lid no longer closed tightly. This faulty lid allowed steam to come out of the top and causing the water to evaporate.
My question: Have there been complaints of this type before? Or is my pot faulty? And, finally, is there a way to fix the pot? Or is this planned obsolesence?
Your question: would I recommend this product to someone?
I have in the past - but now I would have to add the problem of the lid with my pot.
October 31, 2011