Rated 4.2 out of 5Â by 14
Rated 2 out of 5Â by Terry Locking mechanism binds up
My previous Baldwin knobs have been great. I wanted to try one with the Smart Key feature so that it would be easier to change the locks. The button to lock the door works ok on one knob, but binds up on the other. I exchanged them once, but may need to again. Seems to be related to how the knob fits over the locking mechanism since it works without the door knob on it.
February 28, 2014
Rated 5 out of 5Â by Moby Excellent door knob
It was a simple installation and the rekeying was extremely easy. I will be buying additional Baldwin door knobs for other doors.
June 24, 2014
Rated 5 out of 5Â by JudyM Beautiful
This knob set looks great on our back door. We paired it with the double cylinder deadbolt for extra security. The only con would be that the key has to be inserted in the opposite direction from the deadbolt necessitating turning the key over to operate the other lock. Not impossible, but a hassle to have to do.
June 18, 2013
Rated 4 out of 5Â by mwf104 Good product but incompatible with other Baldwin locks
The door knob is really solid and looks great like other Baldwin locks.
Unlike other Baldwin locks, the SmartKey locks use a KW1 (Kwikset) key blank while the non-SmartKey Baldwin locks use a different blank. So if you were intending to have multiple doors with Baldwin locks use the same key, make sure they are all SmartKey or none SmartKey.
September 7, 2011
Rated 5 out of 5Â by AJ1G An A APlus Lock With F MINUS Installation Instructions
A great solid lock, worth the extra money over the less expensive Schlage and Kwikset lines that are carried by Home Depot. The box labeling is a bit deceptive though,says "Solid Construction", in large letters and "Solid Brass Finish" at another location on the front of the box (note that the words "solid" and "brass" are used, but not together), this led me to believe that I was getting a solid brass lock, when in fact the knobs and flanges are brass plated "solid" zinc. We had bought solid brass Baldwin locksets before, and that's what I though this one was. Still, a much better build and feel relative to Schlage and Kwikset.
Baldwin has a big problem with the supplied installation instructions for the new Prestige Series locksets. I am not going to retype all of the problems I had with the knob setscrew design on these locksets - see my review of the bedroom/batch privacy lockset I posted the other day. What you need to know is that the way the setscrews secure the knobs to the shafts is TOTALLY DIFFERENT than any knob you have ever installed before, and there is NOTHING in the printed installation instructions to alert you to how different they are. The set screws are located IN THE SHAFTS, not in the knobs, as they usually are found. Instead of tightening a setscrew in the knob onto a flat or recess on the shaft, you must place the knob with the EMPTY setscrew hole (no they did not forget to put the setscrews in the knobs, or cut the threads in the knob setscrew hole) on the shaft so the hole lines up over a retracted setscrew in the shaft. You then back the setscrew OUT of the shaft to have it come up tight from the inside against the (apparently tapered) setscrew hole in the knob to secure the knob tightly on the shaft. And to really make this confusing, the setscrews are REVERSE THREADED, so you have to turn them CLOCKWISE with the supplied Allen wrench to raise them up from the flush position on the shafts to engage the tapered setscrew holes in the knobs to secure the knobs on the shafts.
Now this is where things get really bizzare. What I just described is how both of the knobs on the bed/bath lockset I installed last week worked. The entry lockset I just purchased to replace a cheaper one on our basement door had TWO DIFFERENT variations on the "setscrew in the shaft" design. The one on the "inside" shaft had to have the setscrew secured by placing the knob setscrew hole directly over the setscrew,and then raising the setscrew up into the knob as described above like the bed/bath lockset, with a REVERSE THREADED screw. The other "outside" knob had to be inserted with the knob setscrew hole located 180 DEGREES OPPOSITE the exposed head of the setscrew on the shaft, so the setscrew could be tightened into a spotface recess on the ID of the knob 180 opposite from the knob setscrew hole. On this this side of the lockset, the setscrew was installed so its hex key end was INSIDE the ID of the shaft, and it was accessed by inserting the Allen wrench through a tiny hole on the opposite side of the shaft from the set screw. And guess what - this setscrew was NORMALLY threaded, so you turn it clockwise from the wrench end to drive the screw out of the shaft to engage the spotface recess on the knob on the opposite side of the shaft.
There was a small sticker on one of the two knobs, (which could be installed on either side of the lockset, I was l lucky enough to go to the side with the little hole opposite the setscrew first) that gave a vague hint about how the design worked) so I got that one on OK, but when I went to do the other side, no little hole! So I ended up installing that side the same way I did the two knobs on the bed/bath locket, by putting the knob hole directly over the setscrew,and then backing out a REVERSE threaded setscrew against the knob. I looked more closely at all of the knobs on my two new Prestige lockets, and they all have the spotfaced recess on the ID of the knob opposite the setscrew hole. This leads me to believe that the intended design is to have a normally threaded setscrew installed so it is operated from the small hole in the shaft opposite the setscrew. I'm starting to smell a situation where Baldwin had a production problem with a run of locksets that were incorrectly made without drilling the small hole for the Allen wrench to access a screw head on the opposite side of the shaft with the head inside the shaft, so they did a work around and by using reverse threaded screws that could be accessed from the outside of the shaft, rather than correcting the problem by drilling the missing hole in the shafts.
I am a 61 year old engineer, with 40 years of experience writing technical procedures and following them. I had to figure out how to work these unusual, and more upsetting, different on opposite sides of the lockest setscrew designs myself, and it took a lot of time, and a trip to our local Home Depot on the first lockset to figure out how something that should be so simple worked. I can't imagine a non-technical person figuring them out! The supplied printed installation instructions for both locksets merely say "Install the knobs on the shafts and tighten the setscrews" which is all that is needed for a normal "setscrew in knob" design. And form a human factor standpoint, someone in the future trying to remove one of these design's knobs will end up either rounding off a setscrew head or breaking the hex key trying to turn the wrench to the left on a REVERSE THREADED setscrew! And to have different arrangements on opposite sides of the same lockset is inexcusable. Baldiwn, get your act together on this! I'll bet you are getting lots of returned lockests as a result of this issue.
January 5, 2014