Rated 4.7 out of 5 by 21
Rated 1.0 out of 5.0 by john Poor Durability
After 3 years the thumb lever to open the door from the outside came loose, and it became practically impossible to open the door from the outside. When I removed the handle to see what happened, I found that the metal where the thumb lever pivots had broken off in several places, and there were other cracks. Very poor quality, never buy Baldwin again.
January 23, 2016
Rated 5.0 out of 5.0 by Tish Beautiful handset
I bought this set for my front door which is painted a dark Expresso color. The satin nickel handset really stands out. It is not only beautiful but the quality is top notch. I am very pleased with this purchase.
June 24, 2016
Rated 4.0 out of 5.0 by MomtheBuilder Beautiful, elegant hardware, straightforward installation
This was fairly straightforward to install--the only difficulty was that the strike plate wasn't exactly the same shape as my old one, so I had to drill new holes for the screws and it doesn't sit exactly flush in the door frame, but it's close enough. The smartkey feature didn't work for me, so I have to take it into the store to get it redone. Other than that, it's a beautiful set of hardware for our front door, to replace the old brass looking set. Very nice upgrade.
April 28, 2013
Rated 5.0 out of 5.0 by Oneydee A Beautiful New Door Hardware Set!
Received the Baldwin hardware set and we are very pleased with it's looks and functionality. We eventually had it professionally installed in a new door after trying to pull our old Tobin Lever set out of a 15 year old steel door and replacing ourselves. The previous installer of that door did a real hack job so we were unable to install this new set. That was obviously not related to anything being wrong with the Baldwin set of course. Watched the pro install this in our new door in short order and he commented that Baldwin makes excellent products. We tried to set the lock to our old key with the "SmartKey" lock setter tool that came in the box but our old key was not "compatible."??? The brushed satin finish looks beautiful against the dark Mahogany door we bought. Couldn't be happier with the set up except for the one minor annoyance that the "smart key" system wasn't quite so smart for us!!
May 2, 2013
Rated 5.0 out of 5.0 by SeyedN Awesome product
Product was Very attractive and easy to install. Stylish and elegant.
May 10, 2016
Rated 5.0 out of 5.0 by Snoop Quality product. Would buy another.
Took about 20 minutes to install. No issues. Very sturdy hardware with a great polished look.
August 26, 2015
Rated 5.0 out of 5.0 by Allen S Best customer service and products
This is one of best customer service and support and products I have seen, after I rebuild my house from foundation I decided to use Baldwin prestige for entire house and very happy with our choice very nice design and last long good warranty. Scot is great in customer service, [This review was collected as part of a promotion.]
September 29, 2016
Rated 5.0 out of 5.0 by dcmikez wonderful entry set
This is a beautiful and solid handle set. It has an amazing finish and looks great. Installation was no more difficult than any other set I've done. It's very well made and I'm impressed with the quality as I've never owned a Baldwin lock set before. I really like that the lever is reversible for left or right sided doors, removes the need to make sure you have the correct numbered set for your door.
It's lock grade II which is perfect for my neighborhood. I haven't tried the re-keying technology, but love the idea of it.
April 22, 2013