Rated 3.5 out of 5Â by 31
Rated 4 out of 5Â by scuba1 Solid Pump
Good pump. Not too basic but not overly informative so as to confuse. Keeps my "not too handy" customers informed and off my back.
October 2, 2014
Rated 1 out of 5Â by Tony Do NOT puchase a Basement Watchdog product
We tend to get water in our basement when there is a lot of heavy rain. I've always been worried about the power going out during a bad storm, so I purchased and installed this unit about a year ago. In August the area I live in had a tremendous rainstorm that dumped 13" of rain overnight. Of course, that was the time that our primary pump failed.
I shouldn't have had anything to worry about because of this backup pump, except for the fact that it also failed. It would not start at all and was giving us an alert that said there was corrosion on the battery. The only problem was that there wasn't any corrosion on the battery.
IT REFUSED TO START THE FIRST TIME IT WAS NEEDED!
Then, because it was past the 90 day warranty period Home Depot did not want to take it back, even though I explained that it was the first time I ever needed this thing to work since its installation.
There went several hundred dollars out the window.
I have since done a lot of research and installed a Zoeller primary and backup pump. There is a tremendous difference between the Zoeller quality and the basement watchdog quality.
DO NOT WASTE YOUR TIME WITH ANY BASEMENT WATCHDOG PRODUCTS! WE NEARLY LOST $12,000 WORTH OF EQUIPMENT IN OUR BASEMENT BECAUSE BASEMENT WATCHDOG WOULDN'T WORK THE FIRST TIME WE EVER NEEDED IT TO!
For just a few extra dollars you can have true peace of mind with Zoeller. FYI - neither I, nor anyone I know is affiliated with Zoeller. Their products are just much better.
October 11, 2014
Rated 5 out of 5Â by 1oarnh2o Saved the day 4/28/2011
Bought in Sept 2010 and had it installed professionally for a total cost of about $600 including the installation cost of $200. Friends and family thought I was nutts spending that much! Well, it's been raining like crazy on and off for weeks and the AC sump pump has been cycling every 1 minute or so running 30 seconds to handle the water volume. Guess what? A power failure today, 4/28/2011, at around 2am during another heavy rain woke me up to an alarm. I freaked, thinking it was the floor water alarm I had installed indicating a sump overflow until I realized it was a power failure. I don't have sewers and I've have to bucket water out of the basement before to catch any overflow. Happily, it was the "Watch Dog" indicating it was functioning as designed. Long and short of it. The power failure lasted 3+ hours and the "Watch Dog" cycled every 40+ seconds for 25 seconds. I timed it, since I was still skeptical and was prepared to bucket again in the event of it's failure... Nope, worked like a champ! I figure that it pumped out well over 1800+ gallons of water at a 10ft lift that I'd would have had to bucket out myself from the basement or be standing in trying to get things off the basement floor. This one usage alone paid for itself in probable water damage, wear-and-tear on me, and peace of mind knowing it does the job it's advertised to do. If there are any battery issues, as others have suggested, I'll deal with them later BUT right now it's the best $600 I've spent to handle my basement sump pump concerns.
April 28, 2011
Rated 4 out of 5Â by computerklutz Does the job it needs to do.
We purchased our battery back up sump 2 yrs ago. We live 1 mile from the Ohio river. When the river comes up ground water is still being pumped forseveral days even after it goes down. During a current power interuption, that lasted for 3 days do to storms the back up sump kept up with the job. Rain water and ground water. Beats having to sleep in the floor and bail water to keep your home dry!
March 20, 2011
Rated 1 out of 5Â by SimonW Failed first time it was needed
I have a Basement Watchdog Special BWSP.
Itâs been installed about 18 months.
We had bad rain storms today and my main sump could not keep up with the amount of water in the pit.
This wonderful system failed to start. The first it was ever needed!
The switch worked and the pump light illuminated but the pump itself did not start.
I have checked all the connection, the pump is connected on the back of the control unit.
The pump was fully tested at the time of installation and at that time, activating the float switch started the pump.
As a result my basement flooded.
Thanks for a wonderful system...NOT
June 19, 2009