Rated 3.5 out of 5 by 29
Rated 2.0 out of 5.0 by Pondowner Failed on the 4th day
This pump failed on the 4th day. Death arrived in the form of hard particle that penetrated the sealed part. Thus the rotation of the shaft becomes obstructed and pump does not start; however, manual rotation helps it to take off, until few minutes later pump stops again. Pond technician said its typical to these types of pumps when they get old. My previous similar pump lasted 8 years before it died similarly. Could have been just a bad luck. So, after return, I have differently looking pump from the same company in hope they have improved the seal.
May 3, 2016
Rated 5.0 out of 5.0 by 0415 Water feature new pump
New pump stronger than before had to change tubing in ground to twice the flow as before, also change the depth of the channels to prevent over flooding and retain the water in feature! All works took 2 hours of redoing to begin enjoying the sound and appearance of this water feature!
March 10, 2015
Rated 5.0 out of 5.0 by jdny excellent pump for streams and waterfalls
Using this to pump water 25 feet up a hill into a stream with multiple waterfalls.. Works excellent.. should be used with 2 inch hose which you will need to buy an adapter for.....
May 6, 2014
Rated 3.0 out of 5.0 by godzilla how to rate an item you just purchased. How silly
i purchased this to replace an existing pump rated for 4500 gph. so far i would say this pump delivers about 3500 not 4800 gph . or the one that died after 4 years of use was improperly rate and should have been 5500 gph. the construction of this pump is a little flimsy and it doesn't offer any way to remove the filter end for direct inline usage. So what you see is what you get .
see you in 4 years as to its longevity.
i bet you will never see this review .
give me 2 years and i will tell you if it was worth the money...
November 3, 2015
Rated 1.0 out of 5.0 by HandyinMiami Not a good choice
I've been using this pump in my water feature for 10 years. I usually get about five years out of the pump before they give out. For the price, that's not bad. So when the last one died I ordered a new one. Had it running for 4 days and the impeller sheared. Must be a fluke I thought, returned it to HD and got a new one. Installed it on Friday and Sunday afternoon, guess what?!! Impeller sheared again! Something must have changed in the production of this impeller since I have read the reviews and it seems to be a common problem. Have a call into Beckett but I doubt there's anything they can tell me.. Buyer beware!
August 3, 2015
Rated 1.0 out of 5.0 by jl impellar broke
bought a beckett w5000 pump for my koi pond. the impellar broke three days later called customer support took them 2 months to get the parts for the pump if they come tomorrow like promised. cant find replacement parts for it anyplace. talked to homedepo customer support whom I bought it thru and explained the problem. no response from them. when this pump breakes down again will not buy from home depo or a becket pump
October 12, 2015
Rated 1.0 out of 5.0 by Mike Avoid this pump
I purchased th the 4800 GPH unit, after reading the reviews of others, convinced that the impeller problem was isolated or mis-installed by them. Wrong! The first pump impeller broke within 48 hrs, jammed the unit and I returned it. I purchased a second pump, thinking that it could not happen again. The replacement unit ran for about a week and stopped. Actually, 1/2 of the impeller broke off, and the unit ran at half mast until the other half broke, When I called to get a replacement impeller, they were on back order (serious red flag!) but Beckett was sending them out as warranty replacements at no cost - kudos to Beckett customer service. The replacement impeller arrived after about 6 weeks, it was about a 2 minute replacement fix and the pump was back in action...for 2 days! Impeller sheered again, in exactly the same place. This is a poor design with inferior parts. I would recommend a different unit if you are considering this pump..
October 26, 2015
Rated 5.0 out of 5.0 by AlaninFla Beckett 4800 pond pump
Installed this pump about a month ago. Working good so far. Haven't had any problems. It runs 24/7
September 30, 2015