Rated 2.3 out of 5Â by 13
Rated 5 out of 5Â by Deuterom Used in an Unusual Way...
I don't have a pond or fountain but I use this pump in a much different way. Bare with me. After loosing power during some serious storm and hurricanes here in the northeast and having to fight to keep my basement rec-room dry during those times, I ended up purchasing a generator. Because generators are a limited source of power output, you really start to measure and choose appliances that you want to keep running. The refrigerator and sump pump are tops on my list. Did you know that a sump pump requires 800 to 1000 watts every time it kicks on? Well, the Beckett pump uses less than 40 watts and it pumps out a ton of water. I have it hard connected (piggy backed) to my sump system as a back-up with a separate float valve and the biggest surprise is that I almost never hear my pedestal pump come on any more. The only time I heard a noise is when the pump impeller would cavitate. I adjusted the system to always leave a little water covering the pump.
It's been in use for over 4 years now and we've seen some serious rains in that time. This little guy handles everything that has been thrown at it. I've bought a spare just for insurance (same reason I bought a 6000 watt generator...LOL!). I tested it again last night and it still works like a charm. Besides, if it does quit, I still have the 1/2 HP, 3000 GPH big brother to rely on.
I'm not knocking those that have had trouble. I don't have to deal with algae or tree droppings so I don't see their problems. The pump has been good for me and I'm not the least bit disappointed.
June 8, 2014
Rated 1 out of 5Â by Rabbittroup Worst Pump and Customer Service
My personal experience would advise to steer clear. I've had two of these pumps and both have failed within two months of usage. I called Beckett customer service the first replacement was processed without too much hassle but they refused to replace the second after speaking with a CSR (initial T) who admitted the models I had did have a design flaw (ceramic shaft) which was corrected but they still refused to replace the defect regardless of the fact that my pump was a victim of the defect (shaft was broken) Truthfully I ended up using a cheap inflatable pool pump as a "temp" replacement and its done me well for over a year which is longer than these over priced paper weights have lasted and i didn't feel like calling back into support after the second one died so soon and the warranty ran out. But I don't see how any company could ignore replacing a known faulty flaw.
I've included a photo of the broken shaft parts to hopefully save someone else from my misfortune. If you take yours apart and see you have the white shaft just get your money back from home depot and save yourself the time of going through Beckett customer support. I'm not sure what the top part's called that split in half but it was likely caused by vibration after the shaft broke.
March 24, 2014
Rated 1 out of 5Â by braque Not good
I got this from local home depot, months later broken. Its not good quality pump.
May 27, 2014
Rated 4 out of 5Â by Daniel I'm happy with my purchase.
The pump worked well in my pond. I'm glad that I purchased it.
July 22, 2014
Rated 1 out of 5Â by TEB1 Impeller Broke after 10 months
Haven't heard back from Beckett yet to see if I can get a replacement impeller but don't doubt like most products Home Depot sells it probably is a throw away.
July 4, 2014