Rated 2.6 out of 5 by 18
Rated 1.0 out of 5.0 by FrogHeaven Not a durable or dependable pump
I have had an ornamental fish pond for 17 years and have always used Beckett pumps. These pumps have worked well and last on average about a year. However, in the past 5 years, the quality of these pumps have changed dramatically. My pond is about 250 gallons and has a waterfall lift of 4 feet. I have purchased 7 of these pumps in the past 5 years. The impellers and rotor assemblies fail on average, less than 60 days. Beckett customer service is quick to blame the consumer for product failure and does not honor their warranties in most cases. I purchased 4 rotor assemblies at $10 each directly from Beckett to extend the life of the pumps. In 60 days, 3 of the 4 rotor assemblies have failed. Beckett claims the failure is a result of not changing the filters regularly, which I methodically do, every 3-5 days and have for 17 years. If you are seeking a long term pump, this brand is not dependable nor durable. Home Depot customer service is excellent for refunding and/or exchanging the pumps. But unless you want to return every 60 days, I would recommend another brand entirely.
April 9, 2016
Rated 1.0 out of 5.0 by DP Do Not Buy Beckett Pumps
I have purchased three of these pond pumps for my Koi Pond. All three have failed within a year. My options are very limited at Home Depot...and I'm a former associate. I will look to buy from another retailer and will contact Beckett to share my frustration.
January 2, 2016
Rated 1.0 out of 5.0 by Rabbittroup Worst Pump and Customer Service
My personal experience would advise to steer clear. I've had two of these pumps and both have failed within two months of usage. I called Beckett customer service the first replacement was processed without too much hassle but they refused to replace the second after speaking with a CSR (initial T) who admitted the models I had did have a design flaw (ceramic shaft) which was corrected but they still refused to replace the defect regardless of the fact that my pump was a victim of the defect (shaft was broken) Truthfully I ended up using a cheap inflatable pool pump as a "temp" replacement and its done me well for over a year which is longer than these over priced paper weights have lasted and i didn't feel like calling back into support after the second one died so soon and the warranty ran out. But I don't see how any company could ignore replacing a known faulty flaw.
I've included a photo of the broken shaft parts to hopefully save someone else from my misfortune. If you take yours apart and see you have the white shaft just get your money back from home depot and save yourself the time of going through Beckett customer support. I'm not sure what the top part's called that split in half but it was likely caused by vibration after the shaft broke.
March 24, 2014
Rated 5.0 out of 5.0 by blrow3 Great for fountain!
This little pump has served me well for our outdoor fountain! The prefilter works well and it provides plenty of lift. Also, love the variety of fountain nozzles!
May 23, 2015
Rated 5.0 out of 5.0 by robatiempo very satisfied
very easy to assemble, it looks really good as a fountain
May 12, 2015
Rated 4.0 out of 5.0 by WillyD poor quality pump
Beckett pump quit after 70 hours use. Won't restart. Bought strictly to run water thru filter system. Very upset as Little Guant lasted 20 years!
March 22, 2015
Rated 4.0 out of 5.0 by Daniel I'm happy with my purchase.
The pump worked well in my pond. I'm glad that I purchased it.
July 22, 2014
Rated 1.0 out of 5.0 by TEB1 Impeller Broke after 10 months
Haven't heard back from Beckett yet to see if I can get a replacement impeller but don't doubt like most products Home Depot sells it probably is a throw away.
July 4, 2014