Rated 4.2 out of 5 by 6
Rated 4.0 out of 5.0 by JKB Bilco Bulkhead
The unit went together well and the instructions were clear. I'm fully satisfied with the purchase however, was disappointed with a couple issues relative to the purchase. My first complaint was that there was no details on the shipping dimensions, only it's weight, so had to wait until the unit delivered to determine what size vehicle was needed to transport home. My second complaint is that the installation instruction document on the Home depot web site was incorrect in that it called for the wrong size hole to be drilled into the cement (5/16 when it should have been 3/16). This required going out to pick up larger Bolts.
June 28, 2016
Rated 3.0 out of 5.0 by Steve Good product but was damaged in shipping
I like the hydraulic pumps no silly rods and closes softly very nice .
October 10, 2013
Rated 3.0 out of 5.0 by shucks customer disappointed with product
The door was delivered after the interveal anticipated.
However, when my contractor went to assemble and install the product, he found that the left door had a warp along one edge (and we're talkin; steel) which made it very difficult to install without his taking extra time to correct the defect.
Given the expense of the product, this was more than disappointing - and would make it very difficult for me to
fully recommend a Bilco product.
November 4, 2013
Rated 5.0 out of 5.0 by whatever good product
Easy to assemble. Sturdy. Package was missing 2 small cotter pins, but easy to make out of wire for temporary use. Easy to pick up at store and unpack at home. Looks great. The lift-assist mechanisms work well upon installation.
July 29, 2014
Rated 5.0 out of 5.0 by ptbed97 Excellent product. Love the shock absorbers for easy open & close.
Love the shock absorbers for easy open & close. Sleek design, easy installation.
August 7, 2014
Rated 5.0 out of 5.0 by Eliz bilco door
Quick and easy to install. Solid steal. Great product.
June 26, 2013