Rated 4.7 out of 5 by 12
Rated 4.0 out of 5.0 by Steve What I expected but not what the Home Depot expected
I ordered this bulk head online after visiting the store. I spoke with three people, in-store, at the contractor's service desk who all claimed, as well as another staff member elsewhere in the store, that this would come pre-assembled and on a pallet requiring a pickup truck or delivery. It actually comes not assembled and it is shrink-wrapped as I expected. So I had to return the Home Depot's pick-up truck, free of charge, once I saw them wheel out the order.
This is a two person job to install. You need the second set of hands to help hold the pieces together as well as lift it to mount it over the opening. Overall the material seems to be very durable and sound construction.
September 14, 2015
Rated 5.0 out of 5.0 by startech Perfect replacement with no hassles.
Exact same doors fit like a glove. Great improvement on the door support. Much heavier metal came primed and read to paint. Home Depot had them at the store with "ship to store" quicker than expected. Very pleasant experience.
September 22, 2015
Rated 5.0 out of 5.0 by Petad Solid steel doors
I have not yet installed the doors and am responding only because Home depot keeps e-mailing me. The kit is complete.I also bought the 12" extensions. I am pre-painting all the parts to maximize rust protection and noticed that there is a recommendation for paint in the instructions. I used an oil based farm implement paint from Tractor Supply instead with a catalyst hardener. I ordered the part on-line for store delivery and when I saw the packaging I was concerned it had come apart in shipping but in fact that is the way they ship it and all the parts were there and well protected. This is a heavy door, shipping weight was 200 Lb so be prepared when you pick it up. Also pay attention to some caulking requirement between the pieces when you assemble the frame.
I rated the door at less than five stars regarding value because of course after I bought mine and started painting it went on sale.
April 8, 2014
Rated 5.0 out of 5.0 by MaintenanceMan This product is well constructed and easily installed with the detailed installation instructions
I purchased this product to replace the existing Bilco doors that rusted out due to extreme old age. The new style doors open with gas springs making opening and closing much easier than older style doors.
November 7, 2013
Rated 5.0 out of 5.0 by handygirl Very nice product. Doors open with ease. Looks good installed
Ordered online, shipped to local store. Wasn't completely boxed, so had to be taken apart and loaded. Although everything seemed to be in good shape. Went together easily, just had trouble leveling the side on a very old base. But it all came together and looks very nice. We bought the primed product and painted gray. Wished that I had bought the already powdercoated gray product.
July 16, 2013
Rated 4.0 out of 5.0 by rlviking Finally got it replaced
Overall the product was great,instruction clear-need two people to install-only problem i had was that the anchorbolts snapped in two and headerscrews also broke in two. Poor quality of hardware and no extra hardware was included, so we had to punt.
July 11, 2015
Rated 4.0 out of 5.0 by Handyman1 Good quality, good price
Was ready for pick up much sooner than estimated. Easy to install and good quality for the price.
June 30, 2015
Rated 5.0 out of 5.0 by Chard Great customer service
The Bilco door is a great product, however in this instance I ordered the incorrect door- Home Depot's customer service was fantastic, the return and reorder process was very easy. Getting ready to install the new Bilco now- it is the flat model made for sloped concrete
May 12, 2015