Rated 2.6 out of 5 by 5
Rated 1.0 out of 5.0 by Chainless Out of box, didnt work
The motor failed to engage the chain, their customer service said a bad batch went out to stores and they could send me the missing part and I could fix it myself with their help.
June 7, 2016
Rated 1.0 out of 5.0 by DONNIE when i looked at the product online it looked great
I have been making and installing chain saw chains for 20 + years on gas and electric chain saws this chain saw took me 45 minutes to install the chain alone after I got it installed the chain adjuster did not want to go back on . after I finally got it together I used the saw and so far the proformance of the saw was not bad I like the weight of the saw and it worked fine the design of the chain and the adjuster is not very good a person who is not familiar with chain saw will have trouble with this saw
May 27, 2014
Rated 5.0 out of 5.0 by deeta The product has great features
I was able to get through to customer service.It is a great saw,the only problem I have is that the service manual that comes with the saw does not cover the saw and then misses several outstanding features of the saw.I had given the saw a bad review earlier.
September 11, 2012
Rated 1.0 out of 5.0 by deeta714 16 inch Electric chain saw model:7954
The operating instructions included with the saw are for an earlier model of the saw,no help with the saw that I was sent.No one answers the customer service number (I was on hold for 45 minutes)
August 30, 2012
Rated 5.0 out of 5.0 by Michael easy to use and adjust. works great!
Great value over what I saw available in stores. This was first chainsaw, and it is hardworking and esy to use.
March 5, 2013