Rated 3.7 out of 5 by 12
Rated 1.0 out of 5.0 by Golfrat53 I would not recomend this product.
After purchasing this product online, it was delivered to the house. Since it was delivered I have had to do repairs to the Ice machine several times. (The machine was used in a private household not a commercial setting.) The BLUESTONE help desk had me take the system apart and do the repair work myself. After getting the results, I would have to call and wait several hours to several days for them to get back to me. After several problems and finally after working on the system freezing up and not making ice for about 4 months, they said it was now out of warranty and I would now have to call and PAY for a technician to come repair it. If you are not a qualified technician, I WOULD NOT BUY THIS MACHINE FROM BLUESTONE!! This is not the service I expected from a Home Depot provider.
March 21, 2014
Rated 2.0 out of 5.0 by Oooops Started Off Good
Bought this unit for my little restaurant I own. We are open for 8 hours a day and most of my traffic is take out business. This machine worked excellent, kept up with demand and was quiet. Problem is it was purchased in August 2012 and it has quit working as of February 2014. Working with the help desk has produced no resolution and for what it cost, it just isn't worth how long it lasts. For the hours of operation, this failure was not due to over use.
April 18, 2014
Rated 5.0 out of 5.0 by Danielle Very cool :)
We just bought this machine a few weeks ago, and we love it so far! It arrived on the hottest day of the year and in the midst of a heatwave (100+ everyday) We've set it up in our garage which stays well over 95, maybe even 100 during the day, and this little machine has kept up, still producing a full bin of very solid clear ice. We started out using the smaller cube size, but because of the extreme heat changed the cube size to the largest setting so the cubes don't melt as fast. We've been bagging up the ice and filling up a large cooler for my husband to take to the jobsite every morning. We did buy the water filter because we have well water, and have to use filters in the house too, and so far the ice is very clear with no funny taste. I would recommend getting the filter when you get the machine..you will need a few more connectors and tubing than what comes with the filter, but just like the ice machine,the filter was really easy to install
July 31, 2012
Rated 1.0 out of 5.0 by Wendi Ice way too big
it made ice that was way bigger than what the product told it would make.
August 16, 2012
Rated 4.0 out of 5.0 by korey Works as advertised
Machine makes good solid ice cubes. Very quiet and efficient.
October 19, 2011
Rated 5.0 out of 5.0 by Etsvbva Perfect
we bought this machine for an office setting and it has performed perfectly. Makes abundant amounts of ice and is quiet. City Hall has ice thanks to this wonderful machine.
February 19, 2011
Rated 4.0 out of 5.0 by Edgar Perfect for my needs
The ice maker is nice looking and makes ice quickly (32 large bullet shaped cubes every 22 minutes). It can fill its bin in about 6 hours. It makes a little more noise than my last one but that is really not a problem for me.
October 18, 2011
Rated 4.0 out of 5.0 by Natasha Operates as expected
Ice melts quickly, especially if kept in a hot area such as a garage. Cheap plastic ice scoop. Otherwise, very happy with product.
February 28, 2012