Rated 3.8 out of 5 by 12
Rated 4.0 out of 5.0 by Lorraine Not good instructions
The instructions were awful. Mentioned a figure #6, and there wasn't one. Beautiful and relaxing sounds. Love it!
April 16, 2016
Rated 5.0 out of 5.0 by Di fountain
Loved the fountain. Easy to put together and it runs very nicely
April 26, 2016
Rated 5.0 out of 5.0 by pablo best price quality service
excellent service quality product now if it ever stops snowing I will use it
April 5, 2016
Rated 2.0 out of 5.0 by Sue Beautiful but doesn't last long for the money.
I purchased this product and loved it. It looked beautiful in my garden and I loved the sound of the water trickling down. However, I am not sure of what it is made of but after the first year, the paint started to chip. I took care of it in the winter. I covered it with a tarp to protect it from the elements. Then I noticed water wouldn't stay in it. I had a slow leak and came to find a small crack in the "plaster". (it's not made of plaster, not sure what. But once it breaks, you can't repair it.) I tried waterproof caulk, it lasted probably another year. I'd day I got 3 years out of it. Looking for a real plaster one just like it now.
November 17, 2015
Rated 2.0 out of 5.0 by 51tab disappointing birthday gift
The product, Patella Fountain, looked perfect on line, the wait period for delivery was good, the delivery (UPS) was excellent. Once open and unpacked I noticed the finish was peeling or I should say had peeled before it was removed from the Styrofoam packing. The grey stone finish would have been perfect for the shade garden and the size is perfect but the stark white of the poly-resin shows on all sides just enough to resemble bird droppings from a distance and a cheaply made product up close.
Customer service offered a discount (10%). I wasn't looking for a better price so they offered a full refund which wouldn't solve the situation and cause me undo effort to pack and ship and run the risk of the next one doing the same thing. I suggested they send a tech, since two stores are less than 4 miles away, with a couple of cans of matching paint for resin to refinish the product. No fuss, no return, no loss of sales and all would be satisfied. After all Home Depot is project oriented DYI store with trained pros. That idea was turned down and a full refund price was offered again.
I thought it was understood that I had no intention repacking the fountain for return. Now I just point out to guests that the fountain is new and came sans paint/with flaws.
Even with flaws the size and style is perfect and I will get around to paying to have it painted at the end of the season.
July 21, 2015
Rated 1.0 out of 5.0 by ActivityProfessional disappointed in the pump!
The pump quit working within 60 days of purchase. They should state the expected life of the pump. It is quite pretty WHEN it works.
July 12, 2014
Rated 1.0 out of 5.0 by Debi Very Bad Quality!
I loved this fountain for the first 2 weeks but then the paint began to chip off everywhere the water touches! This is a piece of junk ! Don't waste your money.
April 25, 2014
Rated 5.0 out of 5.0 by junebug Love this fountain.
This really adds to my garden and the birds love it too.
May 6, 2014