Rated 3.6 out of 5 by 89
Rated 1.0 out of 5.0 by number6 Plastic drive gear teeth inside wheel wear quickly and strip out
As several people have experienced, the teeth on the plastic molded gear on the wheel wear down and strip out easily with use. I have had mine for a little more than a year; I purchased it on 5/22/15. We found this problem in late August or early September and I had not checked into resolving it until now. I was thinking about throwing this sweeper out, but after spending $269 on this product and getting little more than a year of use, I decided to pursue this with Brinly.
When I contacted Brinly customer service, I was first told that the part number, 1008987, was just a wheel. She thought I meant that I needed the pinion (R-2485RH & LH). I explained that the drive gear was molded into the wheel. She then told me she never heard of this problem occurring. As I have read a handful of reviews on Home Depot's website with this problem, I suggested she go to the site and read the reviews, particularly the 1-star reviews.
She asked what I was using to pull the sweeper. I use a John Deere lawn tractor. She then told me that I can't go over 3 miles an hour with the sweeper being towed. Anyone ever see a speedometer on a lawn tractor? :) I get that relatively I can go slower, but how do I really know I am under 3 mph? She also suggested that I keep the brushes higher. I do need this to sweep the grass up after I cut.
Flat out, terrible design for the drive. The shear strength of the molded teeth is just not high enough for use in this application. If the drive gear were separate from the wheel, as in at least one other model from Brinly, the cost to repair would be considerably less - about $5 per drive gear instead of $40.
I am more concerned, however, that after having contacted customer service, I was told that this was not a known problem. I have worked in consumer products and know that when an issue is found that repeats, usually a bulletin is created to let customer service know about it.
October 18, 2016
Rated 1.0 out of 5.0 by JerriQ NOT for ZERO TURN USE!!!!!!!!! (useless you go real sloooooow!!!)
Purchased from Home Depot 24 April 2016. Used 4 times between 24 April- 23 May 2016. Out of town (Not used) from 23 May to 15 August 2016. Used 4 times August 2016. Total times used was 8. Lot size one acre. Plastic wheel gear stripped out on right side of sweeper. Contacted Brinly-Hardy Co. customer service. Brinly-Hardy Co. customer service asked what type of mower I was using. I use a Cub Cadet ZTR 42S tractor (purchased from Home Depot). The product was out of warranty (90 days for gears and wheels) NOT 2-years as identified on the web site, read the fine print, lesson learned!. Since I was utilizing my zero turn tractor, I was going too fast and turning too sharply causing the wheel to lock during the turn and the brush with the steel gear was still turning which caused the plastic wheel gear to strip. Brinly-Hardy Co. customer service stated that since the sweep was new but out of warranty they would discount the wheel, normally $40.43 to $26.28 plus $15.00 shipping. I was told that in the manual there is reference to maximum towing speed and avoid sharp turns. (In my future purchase of a zero turn tractor I'll make a note to purchase one with a MPH gauge???.) Bottom Line Do not use with a Zero Turn Tractor! Home Depot should advise the potential purchaser that this sweeper is NOT intended for zero turn tractors as they go too fast and turn to sharply. $269.00 and another $41.28 for 1/2 season of use.
September 7, 2016
Rated 4.0 out of 5.0 by Dyerstraits Brinly 42" yard sweeper
Works great slightly difficult to assemble but good performance!
October 11, 2016
Rated 4.0 out of 5.0 by Sven Better than I expected
Instructions a bit hard to follow in the area of assembling the "catcher" . However once assembled it's easy to connect to the mower and does a great job picking up pine cones (even though manufacturer states its not designed for that), picking up small sticks and leaves and pine straw. Makes cleaning the yard in the winter much easier and does it in a fraction of the time it would take by hand raking. Well worth the money.
October 4, 2016
Rated 5.0 out of 5.0 by Txgramma So far so good!
Extremely hard to put together, took about 3 hours between 3 men. Lol. But if they would have watched the u tube video it could have been easy. The directions were horrible. But they got it and it works like a charm.
Only used it a full day but did wonders!!!!!
September 27, 2016
Rated 4.0 out of 5.0 by Why Anything but raking!!
Difficult assembly. Adjustment for sweeping height confusing.
October 17, 2016
Rated 4.0 out of 5.0 by eddie tow behind Lawn Sweeper
it works real good for what it is meant to do. I could not find a bagger for my mower at home depot this is the next best thing
September 27, 2016
Rated 4.0 out of 5.0 by Bill Does a great job
This leaf rake does well even with a zero turn lawn morer
October 4, 2016