Rated 3.8 out of 5 by 46
Rated 2.0 out of 5.0 by Janie Mixed bag
Products arrived on time. White glove service did not include complicated table assembly service. I paid delivery guys $30.00 extra to assemble table for us. They complied and were helpful. I really appreciated their assistance.
One small back cushion has the large number 105 written on it. Very strange how do I get a replacement for this cushion? See photo.
Table veneer has several scratches and edge is chipped. Poor quality is it was to resemble marble.
April 9, 2015
Rated 5.0 out of 5.0 by Snickers2112 Great Quality!
My wife and I purchased this last year for our deck. The overall construction of the frame and paint application is outstanding! The seat cushion and back along with the included pillow are wonderful to sit on and relax. Most people when they see the chair wonder why I have my interior home furnishings on my deck. Then after they see it and are lucky enough to sit on it they understand. If price is a concern, you need to look at the quality you are buying before you move to something less expensive. The reality is this. You get what you pay for! The frame has a 15 year warranty! The cushions/fabric has a 5 year warranty. As long as YOU take care of this furniture, it will last you a long time! This set is not cheap, but comfort and quality has no price, only satisfaction and comfort!!!!
March 23, 2015
Rated 5.0 out of 5.0 by DyiDad Great value
We purchase this along with two love seats. Great price for two chairs. They are designed for use at a table but we use them as side chairs and they are very comfortable
May 14, 2015
Rated 4.0 out of 5.0 by GAMECOCK13 The chairs are beautiful, solid, well made
Overall the quality of the chairs are well made, sturdy, good for bigger frame. The only downside is the small back pillow, it doesnt seem to fit and its bulky enough that you feel uncomfortable leaning back. I think the pillow should cover the whole frame not just the small of your back.
June 3, 2014
Rated 5.0 out of 5.0 by Homeowner I am so pleased
The chairs look very high end, they do not look like outdoor furniture at all,very chic
June 10, 2014
Rated 1.0 out of 5.0 by ToddB Top Cracked and Lifted Off In Pieces!
When I first got this table I was blown away. I absolutely loved it. It's been sitting outside all summer with very little use. According to the website it's made for outdoor use (sealed top). Well, I noticed something odd one day. It looked like water was coming out from the sides. I pushed down on the top and sure enough it squeezed water out. So the top was loose. I lifted up on the edge and the entire corner piece simple came off! Then another corner piece! I let it sit. Yesterday I took another peek at it and I noticed that all the pieces are developing hairline fractures at the top surface. Not enough (yet) to crack the piece in half, but who knows at this rate.
Another reviewer claimed this is not a marble top, but it most definitely is. It's not a single piece, but it's marble.
I absolutely do not believe this table should be used uncovered. If you have a covered patio or deck, it's an awesome table, but don't put this outside or you'll regret it.
October 31, 2014
Rated 1.0 out of 5.0 by DstBstSN Not Impressed
I was initially very pleased with this table along with a matching chair and love seat for my patio. What has turned my positive experience negative has unfolded over the last 3 months. Within two weeks of having this table, the top piece cracked. Aside from having a drink or two on the top literally once or twice in that first two weeks, we did nothing else to this table. No guests, no kids, no pets, nothing. I have a theory that once the legs were tightened it put stress on the frame and top cracked, but like I said, just a theory. Seeing that Brown Jordan offers a warranty I emailed them with pictures and my original invoice information. All seemed good and on Feb 26 said they would send me a replacement in 14-16 days. 5 weeks later, nothing. I emailed back asking for an update. No response. I sent a new email asking again for an update. I got a response back saying they'd check into it and get back to me. Once again no response. Its now the first week of May and still nothing. Just feels like a got a broken table and the run-around. Not a good experience at all.
May 4, 2014
Rated 2.0 out of 5.0 by earthighs Stone? You could have fooled me.
This product weighs enough to be stone. What it looks like, however, is a completely artificial parquet floor pattern in some undefinable shiny plastic material that bears no more resemblance to real stone than does a flat screen TV. The "white glove" delivery consisted of leaving the box unopened on the poarch where the table was to be set up. Nothing was unpacked nor was any packing material removed and disposed of. When I unpacked it I discovered several ugly scratches on the table top that should never have passed the manufacturer's quality control (photo included.) The one thing to be said for this table is that it is indeed heavy and noway will it blow over in a heavy windstorm. Nor will you accidentally break the top when attempting to insert the umbrella into it as I did a glass top in the previously purchased patio table, breaking it into ten thousand pieces. I have received no response to my complaint regarding the scratched surface.
May 13, 2014