Rated 4.4 out of 5 by 9
Rated 5.0 out of 5.0 by Tmck Beautifull floor
The staff @ Paxton, PA. store was very helpful. They worked together to handle the influx of customers that night. The product was ordered and came in as ordered. The project went very well.
December 9, 2015
Rated 5.0 out of 5.0 by HappyWomen My New Floors
THe ash gunstock wood floors are beautiful.I am very happy with this purchase.
November 3, 2015
Rated 5.0 out of 5.0 by Tony Looks great installed.
Ordered online and had flooring shipped directly to my home. It arrived on time. Had independent contractor install it. Looks great. Very little waste (an occasional board had a slight defect - probably 10 sq. ft. bad out of 1200 sq. ft.).
July 30, 2013
Rated 5.0 out of 5.0 by Linda Bruce Plano Marsh Oak
I had gotten an estimate on carpeting and when they told me I would have to empty the room, I decided to do hardwood and move furniture as needed. I ordered 9 boxes and by the time I realized it, too much time had gone by as they delivered 19 boxes. That was my problem for not checking and acting on it. Actually, besides doing the family room, it forced me into doing the long connecting hallway and a breakfast area too. I used 18 boxes and about to open the last box.
Iam a 70 year young grandma and I am so proud and LOVE it. Bought the Stapler and borrowed a compressor and the pneumatic nailor from my son inlaw. He brought the items over and left. I was completely on my own doing almost 370 sq ft of flooring. Cut out door jams, put the boards tight and staples in every 6" almost a year ago and I do not have one board creaking.
Just finishing up the last room ( 8-13). If you can use a chop saw, anyone can do this and more then worth the time. I am so thrilled at the price, the color and the quality of the flooring. I asked and was kind of pushy for a 2 yr no interest free loan and they gave me 18 months (be persistent as it helps). Absolutely would recommend this. Would offer to help anyone. It was a bargin and so much fun and very rewarding. Everyone who sees it is in awe! Only complaint was Bruce could have a much better quality control. Received lots of damaged peices that were not useable. One box appeared to have been reboxes as I found pencil markings and cut ends. Not fair! Linda in Souderton, PA
August 20, 2013
Rated 5.0 out of 5.0 by LES Great Product.
This is a great and beautiful product, It is not fast to install but, worth the wait. Be cautious of high heel shoes on this product but, otherwise seems to be durable.
July 10, 2015
Rated 3.0 out of 5.0 by huntz Hardwood flooring
The flooring is great. Just the services at the store were horrible.
April 29, 2015
Rated 3.0 out of 5.0 by Hokies Bruce Hardwood Flooring
We wwere unable to use approximatelyh one box of flooring due to flawed pieces of the flooring (saw marks, dents, discolorations, and other flaws in the wood. Also, we purchased 6 boxes of the flooring, had to return one because it was not the same as the other five boxes. But we were able to exchange it without any problems.
June 24, 2014
Rated 4.0 out of 5.0 by Reebs Bruce Flooring
I purchased 75 boxes of the Bruce flooring during the past year. The product was fine and neighbors complimented me on the attractiveness of the installation. Then I placed an online order for 10 boxes. The purchase went fine and I picked up the order the next morning. Two of the cartons were torn and the flooring was damaged. I had to return the flooring for undamaged mechandise. The picker tried to pass off damaged materials.
I was amazed that this batch of flooring had such poor quality control. Many of the boards were splintered, the tongue aand groove was not properly cut, either none at all or not deep enough, finally some of the finishes were blistering. I was going to contact Bruce but I am informing you instead. I expect to purchase 15 more boxes to finish the project expect better service and quality product from Bruce.
April 30, 2013