Rated 3.3 out of 5 by 21
Rated 4.0 out of 5.0 by mph quality product
really nice stuff looks great installed. i would urge anyone who wants to install this type of flooring to have someone who has had some experience help you with it. measure, measure, think a bit and measure again.
October 19, 2016
Rated 1.0 out of 5.0 by jenvintage DO NOT waste your money!
Loved the look of this product, but pretty is all it has going for it. Our installers layed two rows of it down today, before realizing almost every board was either mis-cut or cupped. Thankfully this wasn't a DIY project for us, because our non-pro eyes probably wouldn't have realized anything was wrong. It was easy to see the flaws once the contractor pointed them out though. They refused to continue the job using this product, so back to Home Depot it goes.
October 3, 2016
Rated 2.0 out of 5.0 by Sunny Some serious problems with this product
We have found many of the problems as stated by other customers. We found by checking the width of each board you can use the wider ones in one row and the narrow ones in another row but you must check each width because they are not consistent. This has increased the labor of installing considerably. There are lots of knots and broken tongues. Some warped boards are unusable.
We will probably lose 20% of our product to defects
September 5, 2016
Rated 5.0 out of 5.0 by tyoungbauer Hardwaood Floors
Great floor. We love it. It requires the floor to be prepared and then nailed and stapled. It takes more work than a snap and click floor. But we prefer the 3/4 hardwood without the extra work of staining and varnishing. Really like the product. Wish there was a few more longer boards. I understand it is random selection of boards.
May 8, 2016
Rated 1.0 out of 5.0 by CaptainDonoho Bruce - 3/4", 5" wide Oak Hardwood Flooring
This is not a DIY product! In an effort to help my wife's allergies I wanted to remove the remaining carpet from the living area of our home. I purchased almost $3000 dollars worth of this product and the materials necessary to install. I read all the instructions including the PDF download from Bruce. The instructions for a southern climate required it be glued and nailed down. I purchased the specific glue from another source because HD did not carry it. The Oak boards were in my home for almost 2 full weeks prior to installation to allow them to adjust to interior conditions. Our home stays at approximately 50% humidity year round with the uses of humidifiers and our central heat and air system.
Not only have the 5" wide wood boards cupped the floor actually has a huge hump in a couple of places. I called HD for help and they call Bruce and Bruce said it was an installation issue, not their problem. Because its been longer than 90 days HD won't do anything.
September 19, 2016
Rated 4.0 out of 5.0 by wetzel3 Look over EVERY Piece
I purchased 27 boxes of this flooring. So far I have finished 3 of the four rooms of the planned installation. I am very pleased with the look and feel but I do offer this advice. You MUST look over every piece prior to nailing it! Every single box I opened (21 so far) has had some flawed wood in it. By flawed I mean tongues damaged (this is the most prevalent defect). Some of the longer boards have been slightly warped. Now I lay each long board on its long edge to see if any daylight appears underneath. More often than not, the longer boards are unusable on the main floor. I have to save them for the closet where I can get away with a small gap. The video on HDs website says 75 QA checks. Ha! I don’t believe that for a second given the large amount of defects found. At this price point of over$100 a box, I would expect better quality and be able to install almost every board. Had I purchased this hardwood at Walmart, I would expect this lack of quality.
February 25, 2016
Rated 3.0 out of 5.0 by MM Bruce Natural oak 5" wide hardwood
The 5" natural oak looks very nice, I'd rate more stars, but 3 stars for reasons. The boxes has a lot of bent pieces and some pieces are smaller than 5" wide, so we wasted than 2-3 boxes out 15 boxes.
August 16, 2016
Rated 1.0 out of 5.0 by Chris Worst floor ever. Manufacture Defects
Pieces were milled improperly width wise. So I had to sort through each box to find the best fit. Pieces had dings and dents on them coming right out of the box. Approximately 40 pieces were missing the tongues. Yes the floor looks great but one horrible floor to install. I really should of just returned the entire floor but I had 25% of it complete and then the disaster started. The manufactures quality control staff must be on vacation.
June 4, 2015