Rated 2.7 out of 5 by 21
Rated 2.0 out of 5.0 by GJR Not the best floor
Love the look of this product in the store. I wasn't happy that I had to order it (it's not available in store, but it didn't actually say that at the display). If I had know that it wasn't available in store I would have ordered it before we were ready to install it. When it did arrive it was damaged, the edges were broken, the corners were chipped and it was noticeable after installation. I had to paint the grout lines to hide the damage. I would not recommend this product to anyone.
April 12, 2016
Rated 1.0 out of 5.0 by SDGarage Huge Disappointment
Installed per instructions on a solid and level floor with good insulated underlayment. All seams offset by 1 "tile", floor creaks and pops as you walk across it. You can see the joints flex and if you are wearing socks the joints will catch and pinch the fabric. The "grout lines" are poorly spaced which causes them not to line up very well. Overall I wouldn't recommend this product to my worst enemy, I'm stuck with a $700 hot mess of a floor that looks nice until you walk on it.
April 18, 2016
Rated 4.0 out of 5.0 by Reno Good product
Was shipped timely and arrived in the time I expected. Unfortunately two of the pieces were damaged in shipping. I will use those as my cut pieces on install. Local Home Depot offered to replace or refund those pieces though.
February 23, 2016
Rated 5.0 out of 5.0 by Dale armstrong laminate flooring - antique linen
The product was delivered as promised and it turnrd out beautiful. Everyone loves it!
April 21, 2015
Rated 1.0 out of 5.0 by sahfdii Garbage
Ordered 5 cases special order. 4 out the 5 cases were damaged. You sent out 4 cases to replace damaged ones, most of those were damaged. Installer tried to put down what he had because the project had been delayed two week already . Halfway into the install, he was unable to come close to finding enough undamaged pieces to complete the job. We agreed to abandon the job. Had to pay the installer a half a days labor. Returned all related components. This product was of very poor quality. Would never buy this brand of product again!!!!!!!!!!
August 11, 2015
Rated 1.0 out of 5.0 by Lumpy Antique Linen Laminate Flooring -
I had this MDL. # L6573, SKU # 856-665, Antique Linen laminate flooring installed in my kitchen to complete a total remodeling job. The laminate floor was installed by a professional floor installer and all instructions were followed to insure the installation would be done correctly.
The installed floor creaks and crackles very loudly when walked on and it has been down for two weeks.
The kitchen was only a 10X12 and enough space was left around the border and the floor was flat and smooth and the underlayment was used.
The tech at Armstrong is blaming installation and floor problems on the cause and they do not want to make good for a bad product.
I want to thank the floor tech at Home Depot for helping me out with talking to this company.
I would not recommend this product.
Bill in Whiting, N.J.
July 28, 2015
Rated 1.0 out of 5.0 by xyz Terrible Product-Do Not Purchase
I have never written a review before but I felt the need to write this review so that others do not have the same experience that my husband and I went through. We purchased the product for our kitchen, followed the instructions exactly as specified and everything about the floor was terrible. Pieces were damaged, broken and warped, they didn't go together properly and the customer service was the worst by the company and also Home Depot. I called them both with my concerns. The flooring company told me that I needed to call Home Depot and they would need to send out a representative to inspect the floor and start a claim to return the items. Home Depot said that they did not do that. I even offered to pay out of my own pocket for someone to come out and was told no. I spent an entire day going back and forth with both companies getting no help at all. I finally spoke with an individual from Home Depot, not the company because they would not budge and help me even though we purchased our entire kitchen from them and told them we just wanted store credit to purchase a floor from them that was not damaged, who authorized the return and took a hit himself because the company would not stand behind the product that they sell. The whole experience was awful and I urge you to stay away from this product as it is terrible and if you have any problems with it neither the company or Home Depot will help you.
July 11, 2015
Rated 1.0 out of 5.0 by johno Very disappointing product installation qualty
this product was totally unsatisfactory. the installer who had installed many brands of laminate was totally frustrated as the ends kept on popping out after being locked in. He even called the manufacturer who stated as a matter of fact they had received a number of complaints but felt the product was designed adequately for the needs. I have spoken to three installers since and all three verified problems with Bruce Armstrong and won't use their products again.
March 31, 2015