Rated 2.5 out of 5 by 23
Rated 1.0 out of 5.0 by BlueGoatGuy Would not snap together---Defective--had to be returned--19 boxes
Professional installer could not install this Armstrong laminate flooring over the underlayment because the pieces would NOT snap together. They tried different pieces from different boxes. No luck.
There was a gap along the seam that you could slip two pieces of binder paper inside. When they stood on the floor, it "wabbled" and squeeked.
I had to return the flooring to Home Depot, which was very accommodating; they even unloaded the boxes from the back of my truck.
Home Depot flooring salesman promised that if I ordered all the boxes from them, they would be from the same "create date". They were NOT. Of my 18 boxes ordered together, 10 were from December 2015 and 8 were from January 2016. This had no bearing in the fitment; no pieces would snap together.
October 4, 2016
Rated 1.0 out of 5.0 by CB Not pleased
The floor looks good but squeaks and creaks when walked on.
August 16, 2016
Rated 2.0 out of 5.0 by GJR Not the best floor
Love the look of this product in the store. I wasn't happy that I had to order it (it's not available in store, but it didn't actually say that at the display). If I had know that it wasn't available in store I would have ordered it before we were ready to install it. When it did arrive it was damaged, the edges were broken, the corners were chipped and it was noticeable after installation. I had to paint the grout lines to hide the damage. I would not recommend this product to anyone.
April 12, 2016
Rated 1.0 out of 5.0 by SDGarage Huge Disappointment
Installed per instructions on a solid and level floor with good insulated underlayment. All seams offset by 1 "tile", floor creaks and pops as you walk across it. You can see the joints flex and if you are wearing socks the joints will catch and pinch the fabric. The "grout lines" are poorly spaced which causes them not to line up very well. Overall I wouldn't recommend this product to my worst enemy, I'm stuck with a $700 hot mess of a floor that looks nice until you walk on it.
April 18, 2016
Rated 5.0 out of 5.0 by Dale armstrong laminate flooring - antique linen
The product was delivered as promised and it turnrd out beautiful. Everyone loves it!
April 21, 2015
Rated 4.0 out of 5.0 by Reno Good product
Was shipped timely and arrived in the time I expected. Unfortunately two of the pieces were damaged in shipping. I will use those as my cut pieces on install. Local Home Depot offered to replace or refund those pieces though.
February 23, 2016
Rated 1.0 out of 5.0 by sahfdii Garbage
Ordered 5 cases special order. 4 out the 5 cases were damaged. You sent out 4 cases to replace damaged ones, most of those were damaged. Installer tried to put down what he had because the project had been delayed two week already . Halfway into the install, he was unable to come close to finding enough undamaged pieces to complete the job. We agreed to abandon the job. Had to pay the installer a half a days labor. Returned all related components. This product was of very poor quality. Would never buy this brand of product again!!!!!!!!!!
August 11, 2015
Rated 1.0 out of 5.0 by Lumpy Antique Linen Laminate Flooring -
I had this MDL. # L6573, SKU # 856-665, Antique Linen laminate flooring installed in my kitchen to complete a total remodeling job. The laminate floor was installed by a professional floor installer and all instructions were followed to insure the installation would be done correctly.
The installed floor creaks and crackles very loudly when walked on and it has been down for two weeks.
The kitchen was only a 10X12 and enough space was left around the border and the floor was flat and smooth and the underlayment was used.
The tech at Armstrong is blaming installation and floor problems on the cause and they do not want to make good for a bad product.
I want to thank the floor tech at Home Depot for helping me out with talking to this company.
I would not recommend this product.
Bill in Whiting, N.J.
July 28, 2015