Rated 3.8 out of 5 by 10
Rated 4.0 out of 5.0 by Tim1234 Looks Like A Million Dollars!!!
Even though the product seems to be a bit soft, it does look great. Installation was easy and customer service was very helpful...
July 2, 2013
Rated 4.0 out of 5.0 by MBLong5 Great looking floor
Overall this is a very good product , my only complaint is that in some of the boxes a lot of the boards are quite short making installation a bit longer and making it harder to keep the joints random. Plus the finish seems to scratch easier than expected
March 28, 2015
Rated 5.0 out of 5.0 by Vetteman Hoem Depot - BEST Customer Service ever!
The product is very good, BUT what was most impressive was the OUTSTANDING service we received from Sharon in "Flooring" at he Branson store and Andy Garcia at the Springfield store. In over 50 years of buying everything from groceries to houses and cars, I have never experienced such excellent customer service. Sharon spent over an hour providing advice and helping us choose the right flooring. When we went into Home Depot, our intent was to look around and then go to Lowe's and see what they had. Due to Sharon's knowledge and obvious customer satisfaction attitude, we bought that day at Home Depot.
After we made the purchase, we found that the Branson store didn't have enough product, so she called other store and found what we needed at the Springfield store.
I am 75 years old and don't have a truck, but when we talked to Andy Garcia at the Springfield store, he arranged to personally bring the flooring to us.
Sharon and Andy exemplify what customer service truly means!!
But the story doesn't end there, after the flooring was installed, there was a small amount left over which we took to the Branson store and "Charlie" at customer service not only handled the return quickly, but even went to our minivan and unloaded the heavy bundles of flooring>
If you ever need a real life customer to talk to someone who is considering a purchase and can't decide between Home Depot and any other store have them call me.
Home Depot is our home supply store of choice permanently!
March 10, 2015
Rated 2.0 out of 5.0 by improvingthehome Not so impressed
We installed this flooring in our kitchen 1 1/2 years ago and the finish is wearing off. We have a dog, a 2 year old, and 2 adults in the house. It does not see a rediculus amount of traffic and we dont wear shoes in the house. There is supposedly a 15 year warranty on the finish but Armstrong (Bruce) refuses to recognize it and do anything about the problem. Refinishing it looks to be the best option but I really dont think I should have to pay for/go through all that after the money we spent to put this floor in so recently. I'm really disappointed at this point.
April 6, 2011
Rated 4.0 out of 5.0 by fire4efect good value, good product...
you get what you pay for, but i have paid more for less in flooring...through 5 boxes and no warped boards and less than 5% were unusable or waste...goes down easy with the right tools and looks magnificent, if i do say so myself...delivery was a waste of time, had to call to make my own appointment and then move the wood off the truck myself after waiting through a 6 hour delivery window...will pick up the nect 20 boxes at the store on my own...great value for the avg-int DIYer...
January 19, 2012
Rated 1.0 out of 5.0 by Lenny poor quality
Very poor quality i returned all of what we where gonna use.. Holes in wood very poor quality
November 13, 2013
Rated 4.0 out of 5.0 by GWC456 Best deal for the money!
Nice color with evan shades,for best results open 2-3 boxes as some I opened were long and some were shorts so mixing works great.I always add 10% to the job for waste.Just placed another order and will be delivered to the job for free!
October 20, 2011
Rated 5.0 out of 5.0 by Bill Great value.
I bought 60 boxes and have been very happy with my purchase. The free delivery and price cannot be beat. Some boxes have a lot of shorts, but the other boxes are well cut. The color is consistent and have come across very few defects.
January 24, 2012