Rated 3.0 out of 5 by 6
Rated 2.0 out of 5.0 by Dovetail mixed quality
The finish of the boards was consistent and generally of good quality.
However, the variation of the board widths, sometimes as much as a fat 1/16" of an inch, made for some very ugly gaps. I understand that the linear feet in each box comes in random length, but there were far too many 24" and under within a single box. Which meant a great deal of waste.
I would not recommend this product to anyone.
August 24, 2016
Rated 5.0 out of 5.0 by Tony Very Classy Hardwood Look
I ordered 12 boxes. All the wood look great except for one of the boxes in which some of the wood had some sort of minor damages. I was still able to use most of the wood from this box. After installing the floor it has given the room (bedroom) an elegance which was beyond my expectations. It is very glossy which it highlights the dirt but it is definitely worth it. This was my first time installing hardwood and I am very please with the way it came out. Highly recommend this solid hardwood for its elegance and ease of installation.
August 5, 2014
Rated 1.0 out of 5.0 by JoeFerns Horribly soft wood
The hardwood looks gorgeous at first but it scratches easily especially with kids, light usage will scratch the surface very visibily. After 6 months of use marks can be seen all over the floor.Dropping small objects or even dragging a chair will cause visible scratches and dents. The boxes also came with a high percentage of shorts and pieces that were not sq, this is an installers nightmare as this leaves fine cracks and uneven edges between boards. The manufacturers supposedly 25 yr warrant means nothing as the told us after we installed the wood there is nothing they can do although an independent HD inspectors reports showed the substandard quality.
August 27, 2014
Rated 3.0 out of 5.0 by speedybb Looks Great but plan on plenty of waste
The floor looks great! We had installed in LR/DR/Kit/FR/Office and a foyer.
The samples in the stores (we saw it in 4 locally), give the impression this is clear wood. It is NOT! It is a mix of clear and multiple other grades.
The pro installers had a TERRIBLE TIME installing this! Our first order of 49 boxes had to be replaced because the boards were cut to different widths (even on the same board one side is wider than the other and some cases thinner in the middle of the board than the ends)
On replacement, though somewhat better still had uneven boards, plus, the wood looked like someone had taken a black marker to it. They had to order another 20 boxes for the install to be finished due to the waste.
A few months later we had it installed in an office, but since the installer was the same as the previous he knew how to deal with it, and though a slow install, he knew how to pick and chose to get it right.
The final install we had was in a foyer/hallway. Different installer this time, and he found that if he pulled all the clear wood it fit together fine, but if he used the lesser grade wood, it wouldn't fit right -one side would be fine the other end was about a 1/16" thinner.
The job should have required 7 boxes and he had to go through 12 to find the wood to fit together correctly.
Now that its done we're VERY happy, but 3 separate professional installers agonized over getting it right. I've done floors before, and would have never been able to get this done looking the way it ended up.
Home Depot was great in taking care of me, and the installers were excellent! Just if you buy, I would recommend professional install.
June 12, 2015
Rated 2.0 out of 5.0 by shelby Very bad quality product
We bought this from home depot based on the Bruce name but the quality was not what we expected. No grades were mentioned on the box which leads us to believe this is below grade wood. The wood peices were not cut square and had chips and gouges on the toungues making it hard to install. Hard to believe this will last the years printed on its warranty
June 10, 2014
Rated 5.0 out of 5.0 by Skomer Beautiful product!
The wood is of consistent quality and color throughout. The wood is high quality and adds to the room tremendously.
December 10, 2013