Rated 3.7 out of 5 by 3
Rated 2.0 out of 5.0 by JPDev Zero Customer Service from Manufacturer
So I bought this item online based on the look of the set and the customer reviews. Thought it was a good deal. After I unpacked it, I noticed that a couple of the plastic caps on the bottom of the chairs were cracked and fell off. Without them, my patio deck gets all scratched up by the chairs. Plus, there were some deep scratches on one of the chair arms. But the manufacturer's instructions that were included said not to contact Home Depot for parts but rather contact them. So I said great, I'll just contact them for the spare parts and touch-up paint. Well I emailed them per the instructions--never got a response. Then I called and spoke with a friendly CSR who said parts wouldn't be a problem but she wasn't sure about the paint, so she'd let me know--never heard back. I might try again contacting them, but at this point, I don't expect much. Of course, Home Depot said I could return the merchandise to them in the original box, but by that time, I'd thrown it away, thinking I wouldn't have any problems. Long story short, buyer beware of buying any products made by Yotrio Int'l Inc! Their customer service ranks among the worst I've ever experienced.
September 5, 2012
Rated 5.0 out of 5.0 by tksam Very happy with this set
I have only had the set for a month now, but so far, I'm very happy with it. The chairs arrived assembled as one complete item, but I had to put the table together. It was very easy to do with the tools and parts provided. The important thing is to not tighten anything until all bolts are in place and everything is aligned.
The set is sturdy and low maintenance because of the metal construction, but also light weight and easy to move. It also looks great.
June 21, 2012
Rated 4.0 out of 5.0 by catcoo Cozy on the patio
Just what I was looking for to create a cozy little place to sit on my patio! The chairs are very comfortable and the table is the perfect size to hold a cup of coffee... or glass of wine!
May 29, 2012