Rated 4.6 out of 5 by 106
Rated 1.0 out of 5.0 by Disappointed Piece of Junk!
I had this product 1 year and 9 months. I may have used it 20 times in that time period, not much but handy none the less. Then it decided to not latch any more. I could hear the clicking (not as loud as when it worked) but it just would not catch. I even tried pulling the hose out at different spots, same result. This product had great reviews when I bought it. Maybe mine was a lemon. None the less, it doesn't work. And it's made in such a way that it can't be repaired. So I've salvaged the two hoses out of it and looking elsewhere for a better product.
October 9, 2016
Rated 4.0 out of 5.0 by SROCK Functional but a bit rough
The reel was easy to mount and it basically functions. However, the action is a bit rough when extracting and rewinding the hose, with some internal rubbing in a few spots. Also, the locking mechanism that holds the hose at the desired length is a bit difficult to activate...several attempts are usually necessary to get it to work. Overall, however, this is a good value for a retracting hose reel for light use.
October 18, 2016
Rated 5.0 out of 5.0 by Cal72715 Great Hose Reel
This is a great hose reel. It mounted to the wall easily. Make sure you screw it into a stud of create a base plate using a stud, which is what I did.
The hose reel appears to be solid. Hose is good quality. I read several reviews which claim they had a problem with the rewind, which made me apprehensive in buying it. So, after I installed it, I yanked on the hose several times, then unwound most of the hose several times to check to see if it would rewind properly. No problems there. I did find the best way to unwind it is to stand by the unit, unwind the amount of hose you believe you will need, use and necessary (and then pulling additional hose as needed), take the unwound hose back near the unit, then let it rewind. When following that procedure, which is not a hardship, I had no issues.
I like the swivel capability which allows you to move around in the room without kinking up the hose.
Overall great device.
October 11, 2016
Rated 5.0 out of 5.0 by dale1 good product
finding a stud the hard part. then i mounted it. only problem i ran into was when i was putting bolts to hold reel up one bolt felt like the nut turned .barely had much pressure hand on hand tool. but i stopped just as soon as i felt it move. other then that it it works great.
September 6, 2016
Rated 5.0 out of 5.0 by tazz Liking it
Works great, light weight, blue color very visible to not trip over!
September 13, 2016
Rated 5.0 out of 5.0 by none Good value
A great product for the price. I purchased the same unit about a year ago. Happy with the performance, I bought this one to install in another garage. I would not recommend for busy commercial use.
September 3, 2016
Rated 5.0 out of 5.0 by EdsThreads Excellent
For the price you will not find a better deal. The has a vinyl 3/8" hose, but unless you are using it for high pressure (above 200 psi) it will work like the ones the pros use, at half the price.
August 9, 2016
Rated 3.0 out of 5.0 by HandyMan Broken Parts inside
Welds on the mechanism that stops the reel from retracting were not properly welded. They did not hold on the first time I pulled the hose out, which was only about 6 to 8 feet. The reel would not stay out. I took the unit apart to find the spot welds were not robust enough, so the mechanism free spooled. When that happened, it caused a plastic piece that holds the mechanism in to break in half and stretch one of the springs. I re-welded the mechanism, cut the stretched spring, and made two metal pieces to screw the broken plastic back together. I HATE returning a mail order item; I'd rather fix it. The internal parts are now stronger than the original and it works fine.
This is my second reel, and I had no problems with the first one.
Hint: it will retract much easier if you release the pressure from the hose first.
I would only recommend this item to the most advanced do it your self-er.
July 7, 2015