Rated 3.0 out of 5 by 2
Rated 1.0 out of 5.0 by Verified Reviewer Poor quality control
This rack arrived with misplaced pre drilled screw holes. The drawer handle was a full inch too long for the pre drilled holes and all of the holes on a front leg were off by !/2 inch. Too much of a hassle to return so I re drilled all of the leg holes, which makes the entire rack work. The oiled finnish included the top piece,unlike the online picture which states it's lacquered..
August 18, 2009
Rated 5.0 out of 5.0 by Vincent Nice looking, functional, good customer service
Once assembled, this is an attractive piece. The warm color of the wood, and filled with some wine bottles, this wine rack will look good in many places in the home. I was looking at credenzas, racks, and cabinets for much more money, but this rack had the correct size, look, and number of bottles I wanted to store/display. It is also a good price and more attractive than many of the other racks out there.
The assembly instructions were clear, but it is worth laying out the pieces first and identify all the parts (as per instructions) to ease the assembly. Assembly was quick and simple, once I started. Only problem encounter, was when I laid out the pieces, one of the front rails was missing the four pilot holes (for screw and pins). I sent an email that evening, with photo of part, and when I called in the morning to speak to Catskill Craftsman representative, she already saw the email and sent out replacement part. Very friendly service and the part arrived two days later.
July 11, 2012