Rated 2.5 out of 5 by 102
Rated 3.0 out of 5.0 by LeakHazard Design oversight results in probable leakage
We had our Cerise 39" shower installed by contractor August 2014 and it has leaked from the base chrome track ever since despite many attempts at recaulking. I have just read Thom's suggestion and will explore that solution, it sounds like it may be the answer for a poorly designed shower. Water under no pressure falling like rain will only flow where gravity allows it to flow. A shower enclosure can be designed so that no caulking whatsoever would be required. For instance, if the base of this shower was molded so that the track sits on a ledge lower that the outside edge of the base...there would be NO way water could find its way onto the bathroom floor or the wall sheetrocking...unless one leaves the sliding shower door open.
I will report back on whether Thom's fix is solves our leaking issue...then I will repair the sheetrock damage.
July 8, 2016
Rated 5.0 out of 5.0 by Allen71 Great Look and no leaks
A friend who is a handyman and I followed the instructions and also read some of the helpful reviews about caulking. We did tile for the walls and floor. We made sure the base was level and solid which I think is the most important thing. If you have any movement then the caulk and sealant will probably eventually leak. I think a few of these reviews are for the wrong product (doors open out?) or used the walls so I cant speak to that. Also many of the reviews talked about plumbers and still having issues, but installing the base and walls and glass wouldn't be a plumbers forte. Just saying. Its also possible they have made changes since some of these reviewers bought theirs or maybe I got lucky and got one that was manufactured right. Either way I love it.
May 23, 2016
Rated 2.0 out of 5.0 by tony Not worth the money
I have been a plumber for 26 years I purchased this product with walls and for the price, I was not happy at all the instructions are horrible, installation takes forever make sure you frame correctly and everything is 100 percent level or nothing goes together properly. I will never purchase or install this product again. Customer service is horrible as well. Find a better product.
July 24, 2016
Rated 2.0 out of 5.0 by HPLA The hardware package is all Chinese Parts and the Quality sucks.
The hardware package is all Chinese Parts and the Quality sucks. The screws are to long to go into the glass nut (N). screws appear to be nice stainless steel screws.
Drain sticks out the bottom of the shower pan so far it makes plumbing an issue with space for a trap etc.
June 5, 2016
Rated 1.0 out of 5.0 by Mledbet Leaks! After reinstalling 3 times, it still LEAKS!
Our builder has installed this shower for us 3 times since 2014 & can not make it stop leaking. It leaks at where the glass meets the base. He has followed all the reccomendations on here from other builders & DIY, re leveled everything, re caulked everything,checked all connections for leaks prior to reinstalling. It will not stop leaking & by the time we notice its leaking again, our drywall is already damaged again. Very frustrating! We have had our new bath for 2 years & still can not use it! Please, if anyone has any ideas not already listed please let us know. I love the looks of the shower, but its not just a decoration we need to be able to use it!
June 12, 2016
Rated 1.0 out of 5.0 by bill Do not buy
This shower looks awesome when first installed but that's about it. First it leaks around the bottom guide had to have it resealed twice. It was installed in 2014 by a contractor now not even two years later the pan has cracked in multiple places and caused water damage in our kitchen. The acrylic base is very thin and does not hold up to everyday use maybe ok for a guest room but definitely not for everyday use.
July 17, 2016
Rated 2.0 out of 5.0 by kitten I like the look of it
My husband put that shower in it has leak and the rollers make nose he has tryed to fix it still does all that he has pass away and i'am trying to fix it myself i have tryed to seal it and it not working out for me i can't aford to have someone come can you tell me what i can do something easy i hope
April 9, 2016
Rated 1.0 out of 5.0 by NK Poor Quality Shower
We like the shower, it looks great but has some installation challenges. I am a contractor and installed one of these units recently in our house. Shortly after installing we experienced some leaking, not small leaking either. However at times it did not leak. After several attempts at caulking (there was a very long story in between) and believing I had gotten every possible spot, the leaking continued. however we discovered that the leaking only occurred when the water was spraying onto the larger stationary panel. We had cut a hole in the new bedroom wall adjacent to the shower and could see the water flowing out the end of the base ring so could see when the leaking started and stopped. I finally got down on my knees with the reading glasses on and closely looked at the base ring, shower pan, and panel where it met the base ring. I saw a very thin line between the base ring and the metal that comes preinstalled on the glass, I remembered that the panel dropped into a large open slot on the base ring and that there is no seal or gasket around that hole. So...I dried and cleaned the base ring and the metal on the base of the glass and caulked along that thin little joint on both the large and small stationary panels at the base. The leak was fixed. The manufacturer should make a gasket for that joint, caulking it involves putting caulk on an already finished chrome part but the 100% silicone sticks well. All this talk about the wrong caulk etc. is nonsense. If you have persistent leaking and can't find the source, check that joint, it is more than likely the cause.
June 24, 2016