Rated 3.9 out of 5 by 31
Rated 1.0 out of 5.0 by Brian HD600 Whisper Drive, lights failed within two years (not the bulbs)
Six weeks ago one of the lights stopped working, I expected a burnt out bulb and changed the bulb but the light still did not work. Two days ago the other light stopped working also, I changed the bulb and it too did not work. I checked the voltage on both light sockets and they metered 3v which is a far cry from 120v. Searching for the HD600DM model on Chamberlains website produced zero results, they do not list any product with that model number. I am now waiting for Chamberlain to respond to an email, I am not very happy to have this product fail nor am I looking forward to having to re-install a new opener or send this one in for repair on my own dime.
April 1, 2015
Rated 3.0 out of 5.0 by Jason You may not want to buy this online with home delivery!
First, I knocked two stars off the overall rating because I purchased a brand new garage door opener and, even though it was brand new, I had to take it apart to fix it before I could even think about installing and using it. Second, even though I was able to repair it myself, get it installed, and working, I will always be wondering if something else might break or go wrong prematurely.
I ordered the Chamberlain PD212D at homedepot.com for home delivery. Poor quality control, poorly packaged for single item shipping, and/or mishandled at some point between the manufacturer and my front door. The Down-Travel adjustment screw was dislodged from its supports and hanging by a wire inside the garage door opener unit. The Up-Travel adjustment screw was partially dislodged from its supports. I spent the better part of an hour taking the thing apart and snapping the plastic screw adjustments back into place, double checking everything, and putting the thing back together. Either these plastic screws weren't properly secured during manufacturing or the package was seriously mishandled to have them pop loose. Tip: If you order anything online that is big, heavy, or expensive, have it shipped to your local store and insist on opening and inspecting it in the store before you leave.
August 9, 2015
Rated 1.0 out of 5.0 by Connie Works fine if you don't need the remote
Product installed easily and door works fine. The remote control works poorly and does not respond more than half the time. It is worse in winter than in summer, but even in summer I have to be up at the door to get it to open and that is with holding the remote outside the car window. I have tried new batteries, moving where the antenna is, adding an extending wire inside and then outside the garage. I even replaced the antenna wire as one on Youtube suggested. It worked for him but not for me. It has caused no end of frustration to me. My dad is handy and he can't figure out any way to fix it. I wish I hadn't bought this opener, but when it is a little time before you get it installed and the trouble of installing it and all, I am stuck with it. Please don't buy as it will frustrate you no end. I wish someone could tell me how to get help to fix it before I have to go cry out my frustrations! I even tried the keychain remote.
August 29, 2015
Rated 2.0 out of 5.0 by mgen Disappointed
The sprocket which drives the chain is held in place by a plastic cap. It worked perfect for one year then popped off. When this occurred for whatever reason one day, the chain just fell off too. Somewhat disappointed that the sprocket was not held in place more securely. I'm certain this unit would have lasted a long time if the sprocket had not popped off. A simple washer and tapped screw could have held the drive sprocket in place.
I purchased a Genie Silentmax 1000 to replace this unit.
July 22, 2015
Rated 4.0 out of 5.0 by texinohio Great Garage Door Opener, Quiet
Easy installation, good product, quiet, nice range for openers
June 13, 2015
Rated 5.0 out of 5.0 by Barb Great package...just what I wanted
Glad to have found a garage door opener without a keypad. This product had everything I wanted, and nothing extra, all at a great price. I rated the installation as "good" simply because I hired someone to install it for me...no complaints from them and it was quickly installed. I love the light that comes on when the door opener is used, and automatically shuts off. So nice to have a working garage door opener again!
September 30, 2014
Rated 5.0 out of 5.0 by Homeowners Great Product
Easy to install with good directions.
Packaged very securely for shipping.
December 10, 2014
Rated 1.0 out of 5.0 by Espy Lights don't work, replacement parts don't work.
I have had my garage door opener for a month. It was easy to install and the door opens....but the two lights don't work. All I hear is a clicking noise...but no lights. I called chamberlain and they sent out a replacement logic board. That came about two weeks later, I installed it, and it still doesn't work. So now they are sending new light sockets. What a pain! It's disappointing that after spending $170 on a new opener I have to keep reinstalling replacement parts.
March 27, 2013