Rated 3.7 out of 5 by 83
Rated 5.0 out of 5.0 by bikerdude Great piece of equipment
I installed two of these openers in my garage and am very impressed with the quality of the engineering and the finished product. The instruction booklet was the best I've ever worked with. The combination of simple, accurate text and good illustrations is superb. Even when I managed to not follow instructions and screwed things up the troubleshooting section got me back on track.
This is a quiet machine. I can't even hear it run when I'm inside the house.
My only complaint is that it will not accept CFL bulb even though the ad says it will. The diameter of the bulb directly above the base is too large for the socket to accept fully because the socket is on an angle from the housing instead of perpendicular.
I did a work-around by adding old fashion light bulb extenders to the CFLs but now the diffusers won't close. That's O.K. with me. I reduced the wattage usage by 75% and IT'S JUST A GARAGE! Who cares what it looks like?
November 19, 2011
Rated 5.0 out of 5.0 by diehardbattery Very nice opener!
This product had all the features I was looking for, and then some. Installation was a bit tricky, mostly due to the layout of my home, and a bit of improvisation was needed. The only thing I would complain about is that the safety reversal sensors can still malfunction even though the LED lights are on, and according to the manual, are working normally. There is a varying degree of brightness as well. If they are dimly lit, they will not work right. They have to be brightly lit. Overall a very nice product.
December 4, 2012
Rated 4.0 out of 5.0 by middleman Great opener, Homelink disappointment
Really pleased with unit. I'm a DIYer and found the install straight forward, only hiccup was my misunderstanding on installing the tension control.
I was most pleased with the opener 'knowing' the opening and closing limits without me having to do any config. I also like the motion detector on the wall control that turns on the lights on the unit.
Biggest disappointment is that Homelink doesn't work with our 2012 Hyundai Elantra and it took going to online user groups to find out about the incompatibilities. I could understand if an older car, but I figured a new car and a new opener would work together.
Haven't tried the MyQ yet, but looking forward to use it soon.
September 1, 2014
Rated 5.0 out of 5.0 by drrlewis It is an awesome system!
I had it installed by Home Depot. They did an excellent job. The homelink didn't work with my 2011 Hyundai Sonata but all future models work. I called homelink and they sent me a repeater for a $7 shipping charge. Everything works great now. I have 3 cars so the other remotes are in the other 2 cars. The outside keypad works perfect. The remote light works with the remotes since I ordered the liftmaster internet gateway for $39. I can check the status of the door (open or closed) and check to see if the light is on from my iphone anywhere in the world. The door automatically closes after 10 minutes because my kids leave it open. The light goes on when I enter the garage. Its the quietest opener I have ever heard. It's the very best opener on the market, hands down. Just do your homework by going to the homelink site and the chamberlain site.
June 21, 2012
Rated 5.0 out of 5.0 by Dave Great product and a wonderful switch away from Genies
Bought the unit following a lightning strike that killed the Genie. Took me 5 hours to install and mount the control pad but I am particular and had to remove the old unit first, including the old signal wiring. I was very impressed in the strong box shape and interlocking trolley channel. The power head was very light compared to an AC unit like Genie. I really like the Smart control panel. There are many useful features like a clock display, temperature and special operation controls such as timed automatic door reclose and light duration. I like the motion sensor feature to turn on the light.
The unit came with pre-proigrammed remotes and programming the keypad was slick using the Smart control panel.
Now for the best part: the silence is deafening! We have a family room above the garage. The Gemie vibrated the whole house and we knew from any room the door was opening or closing. No longer. All one can barely hear in the family room is the movement of the sectional door panels.
July 7, 2012
Rated 5.0 out of 5.0 by Chuckwow Performs as Advertised and Very Quiet
I have a garage door opener to do just that: open my garage door. I want it to open and close from a button inside the garage, a coded pad outside the door and from a remote transmitter in my car. My newly installed WD962KEV does that perfectly. I replaced my noisy 12 year old screw drive opener with a belt drive.
Oh, how quiet this performs! I find myself looking at the door to make sure it is closing when I am inside because it is so quiet. I don't hear the operator, I hear the door panels and roller. The car transmitter range has more than doubled. I have already used the battery backup because of a storm related power outage. None of my neighbors could open their doors with their operator without electricity.
Those reviewers who complain about a 5 piece rail instead of a stronger one piece can't carry the one-piece rail home from a store in the trunk of their car. Those who complain about the latest technology in radio controls coming with their new unit not working with their out-dated car controls don't understand that many of these radio changes are due to government regulation and personal safety. The "standard" height garage door is still 7" in height. If one wants to open a door 8 feet high, one should perform due diligence before their purchase.
I can remember when door openers would wear out in 5 years or less. I expect this operator to give me even more than the 12 years of service my previous operator gave to me.
July 19, 2014
Rated 3.0 out of 5.0 by Brian I had to purchase a $37.00 repeater to get Homelink to work with my cars
I installed a brand new Chamberlain HD920EV in my home yesterday. All works, except the Homelink buttons in my 2 cars (2009 Toyota Highlander and 2001 Honda Accord) will not program. Called Chamberlain and Homelink support and both confirmed I need a repeater accessory for Homelink to work with these cars. They said the car dealers don't pay for the $36.79 (including tax and shipping) repeater, so in addition to the $238.00 I paid for the opener yesterday, I now have to pay for an accessory to make Homelink work with my cars - which worked fine with my previous Genie opener. Buyers need to factor this cost in when deciding to buy this unit or not. There was no mention of this issue when I was buying my opener.
May 23, 2013
Rated 4.0 out of 5.0 by HomeLinkIssues Problems with Home Link compatibility
Was able to obtain a repeater from Chamberlain so that the Homelink capability in our vehicle works with the new Chamberlain opener. However, I am still having issues. The programmed HomeLink button is presently not opening the garage door opener although it did work for a week or so. The remotes that came with the opener work fine. The opener itself works good. I like the motion sensor on the wall switch that turns on the opener lights when we come into the garage. Fairly easy installation. Took me about 4-6 hrs.
March 6, 2012