Rated 3.6 out of 5 by 169
Rated 2.0 out of 5.0 by MisterTee Works great....when it does work
The product works very well when it does work but there are too many instances when does not work. You can log into the app and open/close the garage with no issues and then suddenly have no access the very next hour. It does not matter if you are 20 miles away from from your home or 20 feet from your garage. If it decides not to work (often-for whatever reason) then you will have to open your garage from the remote or from the wall unit. The strength of your wi-fi also has no impact on whether or not it wants to work. The concept is a great idea but the product itself (or mainly the app) needs significant improvement. I cannot trust this product to do what it supposed to do while I am away and I will not recommend it. The failure rate is too high.
August 15, 2016
Rated 5.0 out of 5.0 by franky Great Product
Great Product but be careful when setting up the APP.
1) only create one log-in account to use with multiple mobile devices. When you enable the alerts on one device, they show up on all devices and you avoid creating repeated alerts.
2) I haven't found any issues with Apple phones, but Samsung phones (Android) likes to shut down notifications for this app to save battery power. As long as you open the app once a week this won't happen. But If you want to avoid the issue all together then go to your phone settings, click on battery, click on "details", find "Chamberlain", click on it and select "Turned off". It will stop Android from turning off notifications for the app.
August 10, 2016
Rated 5.0 out of 5.0 by DadOf4 Excellent phone remote garage door opener.
The device works perfectly with my Craftsman garage door lift system. I mounted the WiFi hub on the wall vs the ceiling, insured it had a clear line of sight to the door, as required. So far no issues. It linked with no problems to my existing non-Chamberlain WiFi access point. I was surprised as to how easy it was it set up. Less than 10-minutes. Very positive experience with this product, and look forward to other Chamberlain smart products.
August 20, 2016
Rated 1.0 out of 5.0 by Ellis Completely unreliable - returning to store
This product looked promising, but I will be returning it tomorrow. The hub connected to my wifi seamlessly, and I was able to add the door sensor and learn the opener's code with no trouble at all. I got everything mounted and tested opening and closing a few times from the app, and everything looked like it was working great. I put away my tools and then went to test it out again, and had nothing but problems. The app would say the door was open when it was closed, and closed when it was open, and then it stopped being able to operate the opener at all. I removed the sensor and went through the learning process again and it opened the door once before completely failing again. Im very disappointed.
September 1, 2016
Rated 1.0 out of 5.0 by romon not reliable connection with internet
with in 60 days of installation now it fails to connect to internet.
gave me false alarm of "garage open" while we all were out of town ...scaring us
trying to reach chamberlains customer support hope they replace it
August 4, 2016
Rated 2.0 out of 5.0 by Vman Fix the false alerts.
Needs improvement software and hardware:
Give false alerts. Door IS closed. Txt alert showing door is OPEN. Occur countless times for many months and counting. No fix from MyQ.
Fix reliability issues. I have to pair thru app the garage door sensor and garage door opener many many times to have it operating again.
July 9, 2016
Rated 1.0 out of 5.0 by mstyron Can't program remote
I can't get my Chamberlain Garage door to program the app. Have tried over many months and times with no success.
August 2, 2016
Rated 1.0 out of 5.0 by vseven Be careful if you want SmartThings to work with it
Over a year ago they and Samsung advertised that this product would work with SmartThings. Since then nothing has happened and the only community created device for MyQ has been BANNED by Chamberlin making it not work. I bought into MyQ because it did work with SmartThings and now it doesn't. VERY disappointed. If you want to remotely control your existing garage door look at a GoControl/Linear GD00Z-4 garage door opener. It works with most home automation systems and doesn't rely on the flaky MyQ or your garage door being a certain vintage since it hardwires directly to your door.
Avoid Chamberlin until they start honoring their commitments.
July 3, 2016