Rated 3.6 out of 5 by 178
Rated 2.0 out of 5.0 by JimmyFresno Great when it works
failure rate too high, called my relative for help to open the doors for me once in a while. Yes, I got locked out after jogging at 11:30pm twice. Often, receiving fault alerts so I have to put a camera inside the garage for double check..... Recently, into the 2nd year, device could open the garage door, but doesn't close after beeping & flashing light....
October 1, 2016
Rated 1.0 out of 5.0 by BobFlorida My Q false alerts
The installation was extremely easy. The device does not work. I would get alerts at 4 am telling me my garage opened and closed. Sometimes when you try to use the app it wouldn't operate the garage door. Save your money this device is a piece of junk!! I'm taking mine down and hopefully get a refund.
September 28, 2016
Rated 2.0 out of 5.0 by MisterTee Works great....when it does work
The product works very well when it does work but there are too many instances when does not work. You can log into the app and open/close the garage with no issues and then suddenly have no access the very next hour. It does not matter if you are 20 miles away from from your home or 20 feet from your garage. If it decides not to work (often-for whatever reason) then you will have to open your garage from the remote or from the wall unit. The strength of your wi-fi also has no impact on whether or not it wants to work. The concept is a great idea but the product itself (or mainly the app) needs significant improvement. I cannot trust this product to do what it supposed to do while I am away and I will not recommend it. The failure rate is too high.
August 15, 2016
Rated 5.0 out of 5.0 by RickRolled Garage Door opener
I've have mine for about a year and a half and its worked flawlessly. I'm hoping the new firmware that will make it HomeKit compatible (as promised) will be released soon.
September 28, 2016
Rated 1.0 out of 5.0 by Gigabyte Will not stay online
I've tried evry combinion/sugesstions from the site and the unit will not stay online. The IP address shows up on my router and I can ping the unit but the lights just keep on blinking. The unit is less than 50 feet from the router. Tested with my phone next to the unit and I have full bars. Would love to be able to use the unit but at this time I think I will eat my losses. Great idea but needs alot of work.
September 5, 2016
Rated 5.0 out of 5.0 by franky Great Product
Great Product but be careful when setting up the APP.
1) only create one log-in account to use with multiple mobile devices. When you enable the alerts on one device, they show up on all devices and you avoid creating repeated alerts.
2) I haven't found any issues with Apple phones, but Samsung phones (Android) likes to shut down notifications for this app to save battery power. As long as you open the app once a week this won't happen. But If you want to avoid the issue all together then go to your phone settings, click on battery, click on "details", find "Chamberlain", click on it and select "Turned off". It will stop Android from turning off notifications for the app.
August 10, 2016
Rated 1.0 out of 5.0 by Toby Can't recommend
Product is a great concept but way to many false alerts of the garage opening. Called tech support and they said to uninstall old App and reinstall new App. then reassign alerts. Worked better but still getting false alerts. Would not buy again and would not recommend. Friend who has the same system has been having the same problems. App showed open when I got home so using the app i closed the door and it opened. Can't be trusted.
October 11, 2016
Rated 5.0 out of 5.0 by DadOf4 Excellent phone remote garage door opener.
The device works perfectly with my Craftsman garage door lift system. I mounted the WiFi hub on the wall vs the ceiling, insured it had a clear line of sight to the door, as required. So far no issues. It linked with no problems to my existing non-Chamberlain WiFi access point. I was surprised as to how easy it was it set up. Less than 10-minutes. Very positive experience with this product, and look forward to other Chamberlain smart products.
August 20, 2016