Rated 4.1 out of 5 by 289
Rated 1.0 out of 5.0 by Junior RUST BUCKET, TOO MANY ISSUES (PICTURES)
I have had this grill for two years and the issues are constant and just keep coming. It was already put together in store. The first issue about 2 months in when one of the handles just popped off with a gentle tug. They are poorly tack welded on. Then three months in the center burner was the only one that would work. I would have to manually light the other burners. Then the heat/grease deflectors fell apart and I had to get new ones, those did not last either so I just cooked without them.
The stand that this grill is on, is a rust magnet. I kept the grill covered and cleaned it after every use and I went to move it yesterday and the entire bottom of the grill crumbled. The side shelf also rusted very badly.
This was a gift from my In-Laws and I had issues returning the grill and even parts of the grill since I was not the person who purchased the grill. HomeDepot Customer Service FAILED me on this issue.
May 4, 2015
Rated 1.0 out of 5.0 by Mike Terrible
This grill sounded like a great value for the money, but definitely is not worth it. The cooking surface has very uneven heat distribution, and there is a huge gap in the back of the lid, so the heat escapes even when the lid is closed. On top of that, after only 5 months of light use, the regulator knob on one of the burners melted off and began shooting flames out of the front of the grill, rendering it completely useless (see attached picture). Char Broil customer service ignored many emails and phone calls, so needless to say I won't be buying another one.
August 31, 2013
Rated 1.0 out of 5.0 by Steve Gas Grill 6 Burner Was Dented Everywhere Total Junk
We bought this for a demo. coffee roasting for the long weekend. Took longer then it should have show up, just in time, Box looked ok brought it home opened the box just to find a destoyed grill Ruined my coffee demo and weekend.Took Picture and sent to Char Broil Co. they said they will send out new parts and I have to change them. almost every panel was bent.Even the gas know console, and I am soposed to change it????? so much for a good long week end. and my time to change all the parts (NEVER AGAIN) THEY SHOULD SEND ME OUT A NEW ONE! (TO MY HOME AND STOP WASTING MY TIME.) Why should I have to go do all this my time is worth more then the grill.
September 4, 2013
Rated 2.0 out of 5.0 by Lori813 So Let Down
I really thought I was getting the best grill out there I had my pick of any grill up to $800.00 so I chose this one mostly because of the name. I had it in a covered pool area with a cover used it probably 4 times and the grease tray underneath fell off on Memorial Day it literally rusted in half. I am so disappointed especially since I had saved in my company plan to purchase this grill and it is such a let down. I probably should have bought the 99.00 grill and gotten the same 1 year lifetime out of it. I was hoping this would last at least 4 to 6 years.
May 28, 2015
Rated 4.0 out of 5.0 by Dave Widmeier Nice Grill but uneven cooking
I have had the grill for just over a month (replacing a Charbroil I had for 9 years) and it seems to cook uneven. The back of the grill cooks hotter than the front. I cook fresh not frozen burgers and they cook extremely hot in the back and hardly at all up front. It's very hard to cook with such an uneven heating surface.
July 29, 2015
Rated 1.0 out of 5.0 by Bigryry Do not buy
I have owned this for 3 years and everything is rotten. Garage stored, first the wheels rusted out, literally fell off while moving it to the garage. Cooking area is big but the heat is extremely uneven and only heats near the back, anything in the front never cooks. The side burner worked great. Will be replacing this spring. To much to spend on a grill to replace every 3 years. Assembly was also a pain.
March 7, 2014
Rated 2.0 out of 5.0 by TD140 Make sure you see one before you buy
I bought this grill online, sight unseen, and I definitely regret it. The main reason: there is huge gap between the lid and fire box at the back of the grill when the lid is closed. This 3" opening runs the length of the grill and makes the grill useless for any cooking that requires the lid to be closed. (think ribs cooked for 4-5 hrs over indirect heat)
There is another 1/4" gap in the front of the grill between the lid and the edge of the fire box. I haven't seen such gaps other 2 other grills I have used in the past.
The heat distribution is not even. Upper left corner and the left edge are significantly cooler than the middle of the grill.
The grates don't fit the fire box properly. The grates move up and down and side to side, banging against the edges, when scrubbed. Definitely a pain.
Assembly was simple except when trying to attach the firebox to the frame.
I don't know how grills are returned after assembly and first use, but if it were straightforward, I would probably return it.
May 14, 2013
Rated 1.0 out of 5.0 by TimT Terrible Grill....Buy a Weber for $399
I have had this grill for 3 years. The bottom is completely rusted out. The burners are shot. The heat tents are rusted through. I paid $369 for this grill. I just purchased a Weber Genesis for $799. Go to a store and feel the difference. The Weber will last longer than 5 of these grills. If you don't want to shell out $800, then go for the Weber Spirit. At only $399, it is WELL WORTH THE $30 price difference. You will also end up with more cooking area. Yes, this grill is huge. But when the only place that gets hot enough to grill is the back 6-8 inches of the grill....it is very unusable. The Weber will give you even heat over the entire cooking area. I can't sing the praises of Weber enough in this review. Buy a Weber and you'll laugh at people who own a Char-Broil grill.
February 28, 2014