Rated 3.9 out of 5 by 639
Rated 2.0 out of 5.0 by Jpk314 Poor quality for the price
Only desirable features of this grill are that the drip pan prevents flare-ups and keeps the burners from rusting out, and the self-cleaning feature (really high temperauture) makes it easier to burn food off of the grill plates. Unfortunately, the stainless is easily stained and impossible to clean, the drip pan warps easily, the grill plates deteriorate just like they do on all CharBroil grills, and the igniter is cheaply made and with a poor installation design that makes it fall apart easily and impossible to put back together. Finally, the side lip that supports the drip pan - which is an integral part of the structure and cannot be replaced - rusted out after only 2.5 years so the grill is essentially useless now unless I manufacture my own lip to support the pan. Plus, if you have a kitchen, the side burner is useless. We didn't even use it once. More expense and more things to break, with no benefit.
September 22, 2016
Rated 3.0 out of 5.0 by Megan okay for awhile
Grill began working very well. lasted about summer and all through winter and next summer. Then it began to not maintain its heat levels. We switched regulators. we switched tanks. It still won't go above 200/225 degrees.
The stainless stains easily and even the expensive cleaner Charbroil promotes doesn't work.
July 3, 2016
Rated 3.0 out of 5.0 by DanNY Great Grill, Great Price - arrived damaged
This grill is the best bang for your buck. Lots of cooking space and gets real hot - 500 + degrees F. Mine came damaged. The actual part where you cook was a bit warped so when I put the side on without the burner it does not sit flush. Since it is that main part that is damaged I assumed they would want a full return, since I did shipping NO WAY was I covering shipping, so I will just live with it for a few years. Next grill is a Weber, even if I need to buy less of a grill. My fault for wanting the most grill for less money. I do not regret the purchase just upset about the damage and even more upset about not complaining about it...(that last part is on me).
April 14, 2012
Rated 3.0 out of 5.0 by DissappointedinWV Good grill.... But ....
PROS: Love the way this grill cooks. Truly without flare ups, and meats are more juicy for sure.
CONS: Start wires loose, always have to jiggle the wires to start the burners. Black Lettering and markings around the controls quickly wear off - and are gone. This is on a grill kept under a porch!
Now 18 months later - no markings for the controls. I can work the grill (from memory), but anyone else would be guessing. My older model had a thermometer on the hood. After 18 months it stopped working, when cold it reads 450, and starts going from up there when turned on. Thermometer temps are now off by 450 degrees.
April 26, 2014
Rated 5.0 out of 5.0 by Wyomech2003 No flare-ups!!!
Since this grill was a Christmas gift, I couldn't take advantage of Home Depot's free assembly. My girlfriend loves to grill, and a new propane grill was on her gift wish list. Assembly was straight forward for anyone with a minimal tools and experience. We've used the grill for burgers, hot dogs, steak, and chicken and NO nasty flare-ups.
The electronic ignition module was cracked and broke along the threaded shaft that goes thru the side of the grill, but Char-Broil sent us a replacement within 7 days.
January 17, 2015
Rated 1.0 out of 5.0 by whocares Complete garbage
This grill lasted barely a year, even with following all instructions. Cleaning the infrared burners EVERY time and burning off and oiling the grill. The cheap stainless infrared burners disintegrated in 13 months. CharBroil will gladly sell you new ones for $50 a piece.
Total Garbage. Buy a Weber
April 28, 2015
Rated 5.0 out of 5.0 by djmatera Thank You Home Depot
I can't truly rate the grill until my family and I use the grill in the spring time, but it made my dad (who has esophageal cancer) very happy - a great Christmas gift for him! Home Depot helped my brother and I make my father's Christmas truly special - they allowed us to bring the grill, boxed, home to wrap, and then bring it back for assembly.
Thank you so much!!
January 19, 2015
Rated 1.0 out of 5.0 by Pink Terrible rust problem
I bought the 4 burner version of this grill about 2 years ago as a gift for my husband. It started to rust almost immediately even though we kept it covered and under a porch roof. The grates are now almost completely rusted through and the grill looks much worse than my previous 7 year old Weber. Char broil obviously knows about the problem as it has discontinued most of its RED grills. Char broil refused to replace or repair any parts (only one year warranty).
Do yourself a favor; spent the extra money and buy a Weber.
November 20, 2013