Rated 3.3 out of 5 by 20
Rated 5.0 out of 5.0 by Dilly Indoors / outdoors
The grill was delivered and the driver was extremely accomodating as far as placing the grill where it was convenient for us.
The grill was packaged well and somewhat easy to assemble. You will need two people. One to help you and then to help you eat dinner you just cooked on the grill.
Grill features are so convenient. Its like having the kitchen outside with you. Don't need to run back and forth to the refrigerator or oven. Everything is right at your fingertips. THe overheat lighting is such a great feature. Make the night time bbq's easy.
I would recommend this grill to anyone who enjoys grilling and wants to have the luxury of all the features.
April 13, 2009
Rated 3.0 out of 5.0 by dsc314 Charmglow bbq island
I purchased this item about couple of months ago. As others have said it would have been nice to have a cover. I tried to light the searing burner with its lighter, it does not light but it lights with match. I will have to call the factory to find out the reason for this. Only back portion of the grills get hot and front stays cooler. The flavoring plate is so flimsy, it appears that it will break after few uses (I hope not). Side burners are great. Have not used warmer yet, it should be good during parties. Too heavy to handle which is a blessing in back yard during heavy winds that it will not blow away.
October 30, 2009
Rated 5.0 out of 5.0 by PAGRILLER The total package
This grill is everything I have ever wanted in a grill. Its amenities are impressive and well worth the money. As for the burner comments made by others. It is a "U" shaped burner. There will be hot spots and cooler spots. With the amount of BTU the burners throw you can cook on the entire surface. You need to be a little patient and enjoy your grilling experience. The grill offers the best of everything. The only thing I would include is a fan on the same mounting surface the lights are on. Other then that this is a dream come true.
May 28, 2008
Rated 1.0 out of 5.0 by kenjo1 Stay away. Terrible customer service. Poor quality product.
Where do I start... Our Charmglow grill started rusting within the year. The cast iron lid supports broke so the lid no longer was held up on its own. The grill grids rusted and anything you cook on it sticks. Their customer support number only allows you to leave a callback number. They didn't call back for weeks. When they did they hassled us even though it was still within warranty. The parent company, Brinkmann, is not a good company to do business with. I would never buy another one of their products.
August 10, 2012
Rated 1.0 out of 5.0 by RACERX TYPICAL HOME DEPOT
ALL THE BAD THINGS ABOUT THIS BBQ OTHERS HAVE WROTE ABOUT IS ACCURATE BACK OF GRILL ONLY GETS HOT,NO LID, NO COVER,WATER IN DRAWERS,RUSTING OUT FLAME PLATES! NOW DISCOUNTINUED LEADS ME TO BELIEVE ENOUGH PEOPLE HAD TROUBLES DO YOU THINK THEY WILL OFFER OWNERS A CREDIT TOWARDS A NEW ONE LOL
May 19, 2014
Rated 2.0 out of 5.0 by Adragonfly76 Save yourself the money!
We have a large family and thought that this grill would be perfect for us. We have used it twice, and are very disappointed. If it did not weigh so much I would haul it back myself. The grilling area seemed impressive but once you realize only the back half actually gets hot enough to cook on you are left waiting. I am glad that it comes with a warming drawer, I will need it if I plan on any outdoor parties. The grill looks awesome but performance is lacking.
March 18, 2008
Rated 5.0 out of 5.0 by Alant40 Awesome Grill
Very nice grill, all the amenities. Easy to assemble. Back of the burner does get hot faster than the front of the burner, but once the grease starts dripping, it's all good. Refrigerator is a nice touch along with the warming draw. Be careful, that drawer really gets hot. Also I would run a dedicated circuit for this grill. Fridge, warmer and lights added to another circuit might trip your breaker. All depends on the wiring in your home...Enjoy...
April 10, 2008
Rated 1.0 out of 5.0 by Mike Terrible grill - complete waste of money
We spent alot of money for our grill only to basically see it rust away before our eyes in only a single year (yes, thats right, one summer/spring/winter/fall). Ignition stopped working by end of first summer and replacement extremely expensive. "Porceline" grill plates completely rusted and fell apart in 1 year, all but one of the grill plates themselves rusted and fell apart, the gas delivery stems rusted and fell apart, the upper half of the unit seperated from bottom half due to rust, grease catch cup rusted and disintegrated, one of the burner knobs seized up and expensive to replace, door handle on bottom door popped off. It is truly stunning how bad this grill is made. It looked great when we bought it, big shiny, "chrome", but this grill has turned out to be a real dog. Good luck getting more then 2 seasons out of it. This is a 2-year throw away grill bottom line. Don't buy it.
September 11, 2012