Rated 3.7 out of 5 by 25
Rated 5.0 out of 5.0 by iq21580 LOVE IT!!!!!!
I love this fireplace!! I saw it online and instantly fell in love and had to have it. When I got it I was a little shocked that I had to put it together myself, but I did it all by myself within an hour. It fits perfectly in the spot that I picked for it and goes perfect with my decore. I love how it holds everything that my previous TV stand holds and it just looks so much better and neater. It also makes my TV look bigger which is an added plus!! Both my sister-in-law and my mother have also fallen in love with this fireplace and will be ordering one ofr themselves shortly. :-)
October 12, 2011
Rated 1.0 out of 5.0 by Chasity Very disappointed!!!! Chasity from St. Joseph, TN
I have looked and looked for just the perfect fireplace for a small living room that we have in our house. I was so excited when I found this one. It arrived yesterday and after I opened the box I was very upset. First the mantel was messed up on the front side. Then after we got to looking for the instructions we couldn't find them. Now I have a mess of pieces setting in the floor of my family room & was told it may be 3 weeks before I get a manual to put it together. You would think someone could email me the instructions ASAP!!!!!!!
November 11, 2011
Rated 5.0 out of 5.0 by Jessica Great look for a great price!
Purchased this item after extensive research. The pictures do not do it justice! The assembled unit is beautiful and contemporary - it warms great and the storage is wonderful. Assembly was a pain, but who wouldn't have expected that when you are putting something like this together. Took about 1.5 hour with two people. Not difficult, just A LOT of pieces. Only way they could make it better would be to allow you to adjust the temperature of the heater. It only allows you to heat at 72 degrees.
November 8, 2011
Rated 4.0 out of 5.0 by Roxy Great stylish piece for the price
Took about 2 hours to put together but that can be expected for such a large piece. I read reviews before I purchased about it showing up damaged and was very concerned about that. Sure enough, it did have some damage. But it wasn't from shipping. There was touch up done everywhere in PEN by the manufacturer prior to shipment. It had a big ding in the corner of the front top and several of the sides had black touch up pen running down the length of them! However, most of the areas were not that noticeable unless you looked really close so we kept it anyway. The piece is very good looking and I was impressed by the fireplace and how many options it had. For $ 299 it is a great deal! We priced these everywhere and they are the same quality but this by far was the best price and looks great in our living room.
November 30, 2011
Rated 4.0 out of 5.0 by andrea overall great, but NO INSTRUCTIONS!!!
we ordered the fireplace and LOVE the way it looks in the living room. also love the heat vs just light feature. however, the one MAJOR problem is that this is a very large piece of furniture that comes in many parts (also in a huge heavy box). we opened the box, took out all the components, searched, and found NO assembly instructions. it took a LONG time to build without them, and when i tried to contact homedepot.com and the vendor of the fireplace itself, i could not get directions pdf'd to me for several days. they should be IN the box at the very least, but if not, available to send via email. this was the only huge negative. once assembled, the fireplace is beautiful and well worth the money.
RECOMMENDATION: contact the vendor (twinstar international) ahead of time if you order this, and have them email the directions to you BEFORE fireplace arrives.
December 20, 2011
Rated 3.0 out of 5.0 by Diamond This product is nice but came with some problems.
The product arrived via UPS but was busted up in several small places. I agreed to accept it because I thought the product had just the one defect on the bottom corner of the unit. When I opened up the box, I found several places where the unit was busted and chipped. I had waited long enough as it was on back-order, so I just decided to keep it since it was going to the back room we converted to a guest bedroom. How was I to send this big and heavy piece of furniture back with all the packing etc..Too much trouble. I am turned off by the shipping of big items via internet and mail. We purchase a similar unit from the store approximately two years ago and no problems...blemishes, chipped wood etc...Both units work well. We were able to use the black marker that came with the unit to cover up the damaged areas and hard to see with the naked eye unless you are up close to the unit.
October 11, 2011
Rated 3.0 out of 5.0 by MsRo76 Great buy for the money
The top piece was damaged when it was delivered. There was a marker included to touch up though, so it's not that big of a deal. The fire obviously looks fake, but i love the ambiance it creates and we can use it with the heat off. It hasn't been cold yet, so I can't comment in the heater part yet. I live in a small apartment, so the size is perfect and it looks great- I can't imagine getting a better value for the price.
October 11, 2011
Rated 5.0 out of 5.0 by mtngirl Love it
The media w/fireplace is great and quiet. I love turning it on chilly mornings to warm the great room. It does not blast hot air, but warms well and does not interfere with the TV. The assembly took 2 people, but the instructions were perfect and the unit fit together very well. It was priced well lower than the "wood-look" unit, but is just as nice and stylish. Would highly recommend it.
October 11, 2011