Rated 4.4 out of 5 by 16
Rated 5.0 out of 5.0 by DeBo Perfect Fit !
A very nice Electric Fireplace and the Blue Flame added to the log fire gives this unit a unique and realistic fire effect. The heater works well but can be stronger for my room. With 12 foot high ceilings, I have to run the heater on high to warm the room but it works well. The cabinet looks fine and the assemble took about 2 hrs. by myself to have it up and running. I guess I was lucky because the assembly book was included in packaging. All parts were in tack and no complaints to date. The remote works well and the on screen display makes it EZ to control.
March 26, 2012
Rated 3.0 out of 5.0 by kytim Nice unit but no instructions and wrong unit in package
We really like this unit but we got the wrong color and there were no assembly instructions in the package and no operating instructions either. We also did not have all of the parts to secure the heating unit in place and the color touch up stick was dry indicating the unit is very old and has been in storage for a long time.
October 25, 2011
Rated 5.0 out of 5.0 by Grandma22 Great product for the money!
I'm in my 70's and I purchased this fireplace media unit with the idea that I could probably put it together by myself without too much trouble. I was fine until I realized I needed help lifting a few of the pieces so I asked my daughter to help and she and I were able to put it together in a few hours. We did have trouble in a few areas where the wood plugs didn't allow the proper lineup of the fastening screws. We took those plugs out and used the screws to fasten things together. I am very pleased with the features and performance...it looks great and I can't wait for cool weather to use it.
July 31, 2012
Rated 4.0 out of 5.0 by Anonymous Assembly less than ideal, but looks good in the end.
We've been pleased with the product so far. Installation was fairly straightforward, despite some hiccups. The pieces are clearly labeled by letter and the instructions are relatively clear. The hardware - especially the screws and dowel pins - leaves a lot to be desired. Several of the screws either broke or stripped when using a power driver, necessitating the use of a regular screwdriver, which slowed down the assembly process considerably. A few of the dowel pins were not tapered properly and couldn't be used. Fortunately, the manufacturer included a few extra of each, so we were able to assemble the stand without using our own materials. In addition, the rear support bar for the fireplace insert was too wide and needed to be shortened using a miter saw.
The wood quality isn't the best for a product in this price range, but seems to be pretty standard for build-it-yourself furniture. Overall, it looks good in the room.
The remote for the fireplace is a nice feature. I would prefer to be able to adjust the temperature from the remote, but that adjustment can only be made using the buttons directly on the fireplace insert.
I reserve judgment on the effectiveness of the heater, since we probably won't be using it until the fall/winter.
Note that the stand has a weight limit, which I don't believe is referenced in the website description - if I recall correctly, it is approximately 135 pounds or so. It holds our older 52" LCD circa 2006/2007, which was thin for its time but is significantly heavier and less thin than current models. It would certainly accommodate one of today's ultra thin flat panels, perhaps up to 60". This is obvious, but note that with a larger TV, the TV itself will be longer than the stand.
May 29, 2012
Rated 3.0 out of 5.0 by jssr Beautiful when it works
We absolutely love this fireplace, beautiful wood and flame, when it works. We experienced an ember bed failure. It took 2 months to receive the part, a new circuit board. It was expected that we figure out how to re-attach the board, with no instructions. Do not expect customer service to be available. The company uses an answering service to filter all calls, then a service person will call you back, within 48 hours.
April 18, 2012
Rated 5.0 out of 5.0 by kenk great value
the only problem i experianced was the lack of ANY assembly instructions whatsoever! if you are not mechanically inclined and familiar with how furniture is assembled, this is not for you. but it assembled in the store. other than that, a nice piece of furniture.
February 7, 2012
Rated 4.0 out of 5.0 by Remodel2012 Adds a nice ambience
Be prepared to put it together and you will need an additional person to help assemble certain parts. The remote does not work all of the features. Certain features can only be accessed on the console.
March 17, 2012
Rated 5.0 out of 5.0 by Twinmom Nice Quality Electric Fireplace
This is a really nice, good quality electric fireplace. The fire is pretty realistic, the heater works well. It is a solid piece of furniture. Realistically this will take you at least 2 hours to put it together, if doing it by yourself. You will also need an extra hand or two when moving it and/or lining up some pieces. Directions aren't terrible to follow - but there are portion that are not very clear.
September 7, 2012