Rated 4.4 out of 5 by 16
Rated 5.0 out of 5.0 by DeBo Perfect Fit !
A very nice Electric Fireplace and the Blue Flame added to the log fire gives this unit a unique and realistic fire effect. The heater works well but can be stronger for my room. With 12 foot high ceilings, I have to run the heater on high to warm the room but it works well. The cabinet looks fine and the assemble took about 2 hrs. by myself to have it up and running. I guess I was lucky because the assembly book was included in packaging. All parts were in tack and no complaints to date. The remote works well and the on screen display makes it EZ to control.
March 26, 2012
Rated 5.0 out of 5.0 by Grandma22 Great product for the money!
I'm in my 70's and I purchased this fireplace media unit with the idea that I could probably put it together by myself without too much trouble. I was fine until I realized I needed help lifting a few of the pieces so I asked my daughter to help and she and I were able to put it together in a few hours. We did have trouble in a few areas where the wood plugs didn't allow the proper lineup of the fastening screws. We took those plugs out and used the screws to fasten things together. I am very pleased with the features and performance...it looks great and I can't wait for cool weather to use it.
July 31, 2012
Rated 5.0 out of 5.0 by Twinmom Nice Quality Electric Fireplace
This is a really nice, good quality electric fireplace. The fire is pretty realistic, the heater works well. It is a solid piece of furniture. Realistically this will take you at least 2 hours to put it together, if doing it by yourself. You will also need an extra hand or two when moving it and/or lining up some pieces. Directions aren't terrible to follow - but there are portion that are not very clear.
September 7, 2012
Rated 3.0 out of 5.0 by jssr Beautiful when it works
We absolutely love this fireplace, beautiful wood and flame, when it works. We experienced an ember bed failure. It took 2 months to receive the part, a new circuit board. It was expected that we figure out how to re-attach the board, with no instructions. Do not expect customer service to be available. The company uses an answering service to filter all calls, then a service person will call you back, within 48 hours.
April 18, 2012
Rated 5.0 out of 5.0 by RCST a fine piece of furniture.
The mantle TV fireplace looks great in my den. It is just the right size for the wall, and the fireplace warms the room in about 10 mins. A good alternative to a gas fireplace especially if you don't want to break through a wall to fit one in. It took about 3 hrs. to put together, but the finished product is beautiful.
December 11, 2012
Rated 3.0 out of 5.0 by kytim Nice unit but no instructions and wrong unit in package
We really like this unit but we got the wrong color and there were no assembly instructions in the package and no operating instructions either. We also did not have all of the parts to secure the heating unit in place and the color touch up stick was dry indicating the unit is very old and has been in storage for a long time.
October 25, 2011
Rated 3.0 out of 5.0 by arieljaguar It took 3 people, 3 hours to put this thing together
I wish the manufacturer would just charge $50-$75 extra and ship it assembed - it took 3 people (women), 3 hours to put this monster together. I would love to buy another one of these for my home but the thought of putting another one together is dreadful - forget it!
December 10, 2012
Rated 5.0 out of 5.0 by BWW1 Better than expected
I wasn't sure I would like an electric fireplace but I thought that if I didn't like it, I could return it. It turned out to be just what we needed to warm a space and to hold all the extras we need for the TV. Good addition to our den.
December 28, 2012