Rated 3.3 out of 5 by 23
Rated 1.0 out of 5.0 by George Does what its supposed to do
Seeing as my first review was never published that is a red flag to me. the door took way to long to come in, this is a standard door and should be in stock. HD has a disconnect between the tracking , the manufacture and the third party that delivers the doors. i see a lot of bad reviews and i don't understand why they sell this door with extension springs. thankfully my previous door had a coil spring. i am planning on keeping this door for a long time because i really just don't feel like going through this long waiting/install process again.
I agree with the review provided by DAVE. HD also doesn't carry a good selection of garage track parts(in my opinion)
Was going to give it a higher rating but my first review never got published and the product description needs to be updated on HD site. like its that hard to update a product that never changes....
also never got a status of update from my previous review...
June 29, 2016
Rated 5.0 out of 5.0 by Jami Very happy with purchase
We ordered two doors for our double split garage. It took us approximateky 12 hours to install both. First one was a learning curve so second went much more smoothly. Unfortunately the second one has an incorrect hinge, but Clopay was very pleasant and understanding. We are to recieve correct hinge tomorrow (overnight). Very pleased even with the one minor glitch.
June 9, 2016
Rated 5.0 out of 5.0 by Tnrocker Well built easy install
Very well insulated. Easy to install. Good looking doors.
December 18, 2015
Rated 1.0 out of 5.0 by Dave extension spring not coil spring
These doors come with an extension spring not a coil spring. There is a reason every other manufacture switched to coil springs back in the 1950s. Home depot said they could get me coil spings but it would cost $300 extra. Extension springs are noisy and do not perform well. Basically is's just a glorified rubber band.
May 29, 2016
Rated 2.0 out of 5.0 by Homepro Cut corners somewhere else
Bought a 16 and 8 clopay premium garage door. I hired a outide contractor to install doors. He opened the hardware kit and laughed. The hinges were paper thin. The rollers were cheap non ball bearing. But most disappointing were the springs. They would maybe be sufficient for a non insulated door. Needless to say my installer made a trip to his distributor and got the hardware that should have come with a PREMIUM door. 200 dollars later and that was his cost I have a great looking garage door. The door itself is high quality but I cannot recommend with the hardware that comes with it.
March 18, 2016
Rated 1.0 out of 5.0 by Kevin Worst service ever
I had requested for a brand new Garage Door Installation service from Clopay (through Home Depot) and I'm completely dissatisfied with their service. It's been a month & they don't have our garage door ready yet. Seriously? One month to install a new garage door of STANDARD size & color? I would rather pay more to a local vendor next time & have it installed in a week. Slow like a snail and they just don't care to expedite the process even if you ask them for.
Please note: I'll revise my rating once the garage door is installed.
February 17, 2016
Rated 5.0 out of 5.0 by Mcnar Great insulated door
Installed without a problem. Did not use the track it came with. Reused the track I already had from the replaced door. Instructions were easy.
March 19, 2016
Rated 1.0 out of 5.0 by Carpenter1 Springs are not good.
Door came with tension springs not torsion springs. It was also only supplied with one spring per side which is not strong enough to operate this insulated door properly. Called Home Depot, waiting on additional parts now.
January 12, 2016