Rated 3.5 out of 5 by 20
Rated 2.0 out of 5.0 by Homepro Cut corners somewhere else
Bought a 16 and 8 clopay premium garage door. I hired a outide contractor to install doors. He opened the hardware kit and laughed. The hinges were paper thin. The rollers were cheap non ball bearing. But most disappointing were the springs. They would maybe be sufficient for a non insulated door. Needless to say my installer made a trip to his distributor and got the hardware that should have come with a PREMIUM door. 200 dollars later and that was his cost I have a great looking garage door. The door itself is high quality but I cannot recommend with the hardware that comes with it.
March 18, 2016
Rated 5.0 out of 5.0 by Tnrocker Well built easy install
Very well insulated. Easy to install. Good looking doors.
December 18, 2015
Rated 1.0 out of 5.0 by Kevin Worst service ever
I had requested for a brand new Garage Door Installation service from Clopay (through Home Depot) and I'm completely dissatisfied with their service. It's been a month & they don't have our garage door ready yet. Seriously? One month to install a new garage door of STANDARD size & color? I would rather pay more to a local vendor next time & have it installed in a week. Slow like a snail and they just don't care to expedite the process even if you ask them for.
Please note: I'll revise my rating once the garage door is installed.
February 17, 2016
Rated 5.0 out of 5.0 by Mcnar Great insulated door
Installed without a problem. Did not use the track it came with. Reused the track I already had from the replaced door. Instructions were easy.
March 19, 2016
Rated 1.0 out of 5.0 by Carpenter1 Springs are not good.
Door came with tension springs not torsion springs. It was also only supplied with one spring per side which is not strong enough to operate this insulated door properly. Called Home Depot, waiting on additional parts now.
January 12, 2016
Rated 1.0 out of 5.0 by UPSET DO NOT INSTALL THIS DOOR YOURSELF BECAUSE THEY SEND YOU A HOME OWNER SPRING SET!!!
THE DOOR IS NICE BUT THE EZSET SPRINGS FOR HOME OWNERS IS JUNK! LET THEM INSTALL IT OR YOU WILL PAY ALOT MORE FOR A GARAGE DOOR COMPANY TO REPLACE THE SPRINGS. THE SALESMAN TOLD ME IT WOULD COME WITH DIFFERENT SPRINGS. CLOPAY TECHS DID NOT WANT TO REPLACE WITH THE SPRINGS IT SHOULD HAVE BEEN INSTALLED WITH. NO ONE WANTS TO HELP!!! HOPE THIS HELPS SOMEONE
September 26, 2014
Rated 1.0 out of 5.0 by foster666 Worst decision I have made in a long time.
Did not work as planned. They sent two different size springs. Both of which broke. Had to pay an installer to put bigger springs on the support beam to operate.
September 30, 2014
Rated 3.0 out of 5.0 by handymanny2014 QUALITY DOOR BUT...
Door has the best R value available and with foam injected core it should also be more dent resistant! Overall It's a great door.
Three things kept this door from getting 5 stars:
(1) One panel had some dents/kinks in it. Fairly insignificant since it's only on one panel and, on the inside. Looks like a packaging band was over-tightened to cause issue.
(2) I had to remove and re-install the steel reinforcing brackets on the ends of a few panels. They were not properly aligned and I was unable to install the hinges.
(3) CAME WITH EXTENSION SPRIGS, NOT TORSION SPRINGS! This was not my fault for not catching it. A competitor was selling this exact door under another brand name for $30 more but, it also included an operator bracket. Competitor advertised ez-set torsion springs and an operator bracket. I didn't need the bracket so, I bought it from Home Depot. Home Depot's description didn't mention the springs.
November 8, 2014