Rated 3.4 out of 5 by 9
Rated 2.0 out of 5.0 by Tony Great door, single pane windows, lousy hardware package
I ordered this model because of a high R rating since the afternoon summer sun shines on the door, the (4) 16 foot door panels are high quality with a 2 inch thick center of insulation but the plastic windows in the top panel (which look very good on the door) were only single pane and you can feel the heat come through. This made me wonder what the point was of paying for an R18 door?.
Some of the brackets didn't fit and it looked like they were designed for a 1 3/8 inch door, I had to shim out the jamb with 1 x 3's to make them fit, there was no mention of this in the supplied instructions. It has a 2 torsion spring configuration with a neat power drill winder which makes for an easy and safe spring wind/unwind, the long spring fit good while the small spring center guide tube didn't slide on the torsion shaft, was very tight and had to be hammered on, I did consider calling Copay for another spring but I couldn't open my garage door so I decided to hammer it on and it seems to work fine (unless replacement is needed, hopefully I'll be able to 'hammer it off). While the door sections are of very high quality the hardware package could easily be mistaken for another door model
This is a heavy door and if your considering doing the job yourself you will probably need help moving the 16 foot door panels
April 17, 2015
Rated 4.0 out of 5.0 by Mach10 Happy with our purchase.
Initially I tried restoring our old wooden door, only to spend $200 in paint stripper, scrapers, pads, etc, which did not work. That plus some signs of rot helped making the decision to go witha new door.
The door arrived in 20-something days (was told it takes 4-7 weeks as it comes from a distributor to a local 3rd party warehouse and then to you). Luckily it was same configuration as our current dor and it took me and my 7 year old helper about 6 hours to have the old door out and new in. We replaced everything but the garage opener and ceiling brackets where the rear of the tracks supports on. I spent maybe another 4 hours the next day fine-tuning the spring mechanism and adding the finishing details like handles, brush seal weather stripping.
Overall, happy with the purchase.
October 21, 2014
Rated 1.0 out of 5.0 by SteveP Looks nice but falls apart
Top section of door has no reinforcement between Windows where door opener arm attaches. Quickly started to bend and twist and after 5 years windows are started to shatter from the twisting force. Purchased two doors and happening to both with professional installation
April 7, 2016
Rated 5.0 out of 5.0 by Cire Beautiful Doors!
We are really enjoying the new modern look of our home with these new garage doors. These doors are solid and strong, just what we wanted. We chose to have the doors professionally installed along with the option for the upgraded hardware. I probably could have completed this installation project myself, however, I am really glad that I chose the professional installation. It was absolutely the right choice for me given all the necessary take down, cleanup and installation steps.
October 10, 2015
Rated 5.0 out of 5.0 by Buddy exceeds all of the criteria
This is a great overhead door. very basic install, add real value to the property and is of excellent quality. Will purchase another smaller(9X8) later. Thanks Home Depot
January 7, 2014
Rated 4.0 out of 5.0 by happyseattlegirl Good solid product
I had two of these doors installed by a handy-man friend. The quality seems to be there and I like the solid construction and nice appearance. Overall I am pleased with the doors. The installation instructions, from what my friend said, do not approach the install in the most efficient way. The second door he installed went a lot easier and faster - and he did the install instructions in an altered order - which he said made a big difference. I would say the only improvement on these would be that they should include real metal hardware handles because the plastic handles look a bit cheap. We'll be swapping these out for some we can lock with a key, but I just wanted to state that for the record.
January 10, 2014
Rated 1.0 out of 5.0 by customer very disappointed
I ordered this door with highest R value for a reason, i wanted to have a warmest door possible. I am sure the door itself must be up to its qualification but the windows are no way near the warm level because they are single paneled and not only not keeping cold from outside they also fogged all the time. I really thought manufacturer would put insulated units instead of just piece of glass in this high R value doors, if i knew i would probably got the ones without windows!
November 15, 2014
Rated 4.0 out of 5.0 by Bill Easy to install , but some predrilled holes did not line up like they should have
the garage door was easy to install , but some predrilled holes did not line up, and there was no reason why, so I had to drill new holes, and in my opioun it should have come with an additional brace
June 10, 2014