Rated 3.3 out of 5 by 302
Rated 1.0 out of 5.0 by DIYer Terrible product
I wish I had read reviews last November when I bought this stuff. We remodeled our master bath and used this grout in the shower and on the floor. I noticed that the grout in the shower was starting to come out last month. It has crumbled and now I am having to dig out all of the grout and use a different product. Save yourself the headache of having to replace this junk and use something else, otherwise you'll be redoing your hard work in 9 months. I hope that Home Depot removes this product from shelves because it isn't up to the standards that they generally have.
October 1, 2016
Rated 4.0 out of 5.0 by Savvy Great for the DIYer
I chose this grout because it is a single component, rather than buying the powder that has to be mixed (previous bad experience with mixed grout). Fawn wasn't in stock at my local store, but it was shipped to me very quickly. This was the perfect color for the tile I chose (Portland Stone Beige 18 in. x 18 in. Glazed Ceramic Floor and Wall Tile), it is such a good match that it hides that fact that my grout lines didn't quite stay 3/16" wide. Installation was extremely easy. This grout doesn't need to be sealed, which is great for when my dogs run through with muddy paws. Spots just wipe right up with no stain or residue left. This does make it difficult to clean, however. I've washed the floor 5-6 times since installation, and I'm still seeing a bit of haze on the tile. That is the only negative I've found, and it is noticeably getting better with every wash. Lastly, with 1 gallon and with my 18x18 tile and ~3/16" grout lines, I was able to do ~300sqft with about 1/3 of the bucket left over.
March 22, 2016
Rated 3.0 out of 5.0 by actonguy difficult to apply, but looks good when done.
tried this product due to fading/staining of cement grouts. watched the mfg. videos several times to see what i was getting into. pretty misleading about ease of application. gave up on water wipe up, as the scrubbing needed to remove stubborn haze pulls grout out of the joint. wanted a very flat joint finish, so came up with my own remedy. acetone eats this stuff up. using a medium scotch brite pad, i just very lightly rubbed the joint with the acetone, and it came out perfect. then a light wipe with acetone and paper towel for haze. got the results i wanted. granted the solvent increased the cost, but it was worth it to get results i wanted. this grout is super temp sensitive. bathroom was working in was warm due to a/c blocked during project. for it to go down as easy as in videos, it would have to be around 50 degrees. will have to wait a while to see about the durability factor.
October 21, 2016
Rated 5.0 out of 5.0 by Bird I found this produce worked very well and was easy to use. Clean up also went well but you do need to clean as you go. Drying time starts in 5 min.
I found this produce worked very well and was easy to use. Clean up also went well but you do need to clean as you go. Drying time starts in 5 min. First time user and didn't have any problems
October 19, 2016
Rated 4.0 out of 5.0 by C4Net OK, I see why people either LOVE it or HATE it!
OK, I see why most people either love it or hate it! It does make a beautiful seam when finished, but it's not for the average DIY'er. This is a most unusual product, unlike any I've ever worked with. I'm no pro, but I know you cannot apply it like standard cementitious grout because you have nowhere near as much time to work it before it starts to dry. I'm not exaggerating when I tell you that this stuff starts setting up as soon as you pass your float across it! The very fine grit and film that is left behind will dry in like 1-2 minutes AND STICKS to the surface of the tile. (It MIGHT not be as rapid if working in high humidity, but I was in 50% or less) If you float too long/go too far without wiping it off, you will have a fight to get it off. I was laying 6x24 ceramic tile on tub surround walls and could only grout about 36"(1 long edge + 2 shorts) before I had to stop and wipe off. I used the sponge from HD that has the fabric on one side and recommend that one highly because you WILL have to scrub to loosen the grit at times when wiping down and the sponge side alone is not enough! (THAT gives you an idea how firm it sticks!) Well that felt like it was taking FOREVER, so I decided to try applying it with a homemade (Ziploc Qt/Freezer) grout bag. (I had noticed that when the stuff is not spread out thin it dries slower) That worked pretty well with my 1/8" lines that were not too deep. I filled about 36" at a time, with a bead that overfilled about 1/8" above the tile surface. I then came back with a damp 3" putty knife and packed it down flat, 3" at a time, from the side, to ensure fill. Then I scraped along the length to remove most of any excess, which I used on any low spots or tacked on the end where I had stopped the bead. Of course I STILL had to wipe across the seams to remove the residual, but it was a lot less work, mess and waste than the standard float method as none had dried on the tile face...
I bought this because of the allure of not having to seal the grout. But compared to the difficulty I had in applying this stuff, sealing standard grout doesn't seem so bad. I have another one for the floor that I'm gonna return. But after reading this, some may decide they would not have a problem with it. I've never tried epoxy grout, but I can't imagine it being easier. Hope this helps.
September 30, 2016
Rated 5.0 out of 5.0 by MEinNE great all in one grout
A bit pricey, but the ease of use makes up for it for this DIY'er. It's has sealant in the pre-mix so no follow-up steps. Love it.
August 23, 2016
Rated 3.0 out of 5.0 by RZR1 Check cure time! Tub says 3 days, but website says 7 days.
Please check the cure time on this grout!! The tub says three days, but Custom's website says 7 days. I called technical support and confirmed that the cure time is indeed 7 days. Clearly Custom Buildiing Products has a problem on their hands. How can a product be expected to perform in the manner which is expected with conflicting cure times? Here is the cure time from the website.
Once grouting of walls is completed,
remove the towels and dry off the tile
and grout joints.
The floor assembly must be dry for
24 hours before grouting.
After grouting, allow the entire tile
assembly to cure for seven (7) days
before running water in the shower.
April 28, 2016
Rated 1.0 out of 5.0 by CC Terrible; Buy this if you want to waste a weekend scraping it back out
This is an expensive grout option, but it was supposed to be better. It's not. After 7 days of drying, it washed down the drain on the first shower. We did it again, except put a heater in the shower to keep the area warm. It washed out again. This stuff is difficult to apply and makes a huge mess. It is expensive and doesn't work. It only sticks to clothing and the top of tiles. Terrible product.
October 23, 2016