Rated 3.2 out of 5 by 303
Rated 1.0 out of 5.0 by boots2015 Literally $55 down the drain! Home Depot sales clerk said pay a little more and you only have to grout once, new shower for about a month when we notice the grout on shower floor missing!
October 24, 2016
Rated 4.0 out of 5.0 by Johnsom Great color
Love that I will not have to resell, no maintenance.
October 18, 2016
Rated 5.0 out of 5.0 by MAMAWHITE Worked great for me.
I believe the split reviews are due to application error on the installers part. I am no grout pro, have done 4 or 5 different grout jobs. Decided to use this because it is pre mixed and doesn't require sealing. I used the Delorian Grey on my bright white, glossy 4 x 10 wall tiles and my white mosaic floor tiles. You need to do smaller sections at a time than usual, I did about 3 x 4 areas and had no problem removing haze. Also, once completely dry mine was very hard and stable. If you truly read the instructions and follow them, you should have no problem.
April 2, 2016
Rated 1.0 out of 5.0 by nikki Messy, runny
I wish I would have read reviews before buying something that Home Depot recommended. I think this stuff would have been ok for doing a floor, but it's so runny that it made a backsplash project incredibly messy and difficult. It needs to sit out in the air before being thick enough to work with on a vertical surface. It's also difficult to clean up and you have to work with a very small area before wiping and wiping again...and again.
September 25, 2016
Rated 1.0 out of 5.0 by Gunman 3 callbacks so far.
This stuff does not cure well. It was very hard to work with. I have had to go back three times to one job because it has been coming out of joints on a shower floor.
August 17, 2016
Rated 1.0 out of 5.0 by TileMan Avoid This Like The Plaugue
I am a tile professional that has been installing for 20 + years. I do a lot of work for one of the large home improvement chains, that I won't name, but you can guess.
Recently, they started providing this garbage for us to use on installs.
This stuff is so difficult to clean and finishes so poorly that it literally takes 4-5 times as long to grout than with the traditional cementitious grout that every sane person on Earth has been using since Roman times.
In addition to just being a worthless mess that is impossible to clean or control the consistency of, it ruins your tools and clothing.
I wouldn't recommend this garbage to anyone to save my life.
If I could give it a negative 100 stars, I would.
July 28, 2016
Rated 5.0 out of 5.0 by MEinNE Gray with a touch of blue
No complaints about this product. Fusion Pro pre-mixed grout is an awesome, easy to use product. One caveat. Check the color carefully before use. We bought the Delorean gray liking the lighter gray look. However, it wasn't until we had grouted our project that we noticed that there was a blue tint
August 23, 2016
Rated 2.0 out of 5.0 by Tim Having a hard time believing the positive reviews
The last time I grouted my shower was nearly 10 years ago, and it began cracking and falling out so it was time. I decided to rip it out and replace it with a bathtub, and while at Home Depot, an employee recommended I use Fusion Pro since I wouldn't be doing a floor, just walls.
Probably the worst recommendation I've ever had from Home Depot. After tiling and waiting a full week until the following weekend (Custom recommends at least 72 hours) I grouted and man, this stuff is hard to work with. It hazes terribly if you try to do more than 1 or 2 sq feet at a time, and since I was applying grey grout to white subway tile, it was easy to spot. You can't let it dry or it is super hard to wipe off.
After the installation, cleanup, and waiting another full week, my family began using the shower. I immediately noticed sand in the tub and didn't think much of it assuming it was just loose runoff. Unfortunately it wasn't. The grout was disintegrating. Over $100 worth of grout was literally going down the drain. It's been a month and I now have entire lines of grout missing, especially in locations where there is more water contact. The stuff is so soft I can scratch it out with my finger nail. Effortlessly. It might as well be made of play-doe.
I tried contacting Custom Building Products multiple times by email and phone, and finally got someone on the line. They declined to cover the product under their "lifetime warranty" because of installer error. I DID EVERYTHING THEY RECOMMENDED. And the worst part is, no other grout product on the market has such a rigorous installation routine, and apparently ALL OF THEM ARE MORE DURABLE.
Trust the negative reviews. This stuff is garbage and Home Depot should pull it from the shelves. It might work for a kitchen backsplash, but even then, behind a sink, I suspect it would fall apart under constant splashing.
August 30, 2015