Rated 3.4 out of 5 by 233
Rated 3.0 out of 5.0 by RZR1 Check cure time! Tub says 3 days, but website says 7 days.
Please check the cure time on this grout!! The tub says three days, but Custom's website says 7 days. I called technical support and confirmed that the cure time is indeed 7 days. Clearly Custom Buildiing Products has a problem on their hands. How can a product be expected to perform in the manner which is expected with conflicting cure times? Here is the cure time from the website.
Once grouting of walls is completed,
remove the towels and dry off the tile
and grout joints.
The floor assembly must be dry for
24 hours before grouting.
After grouting, allow the entire tile
assembly to cure for seven (7) days
before running water in the shower.
April 28, 2016
Rated 4.0 out of 5.0 by BeckyS Best for New Installation
The grout was chosen for a topcoat over existing tile. The consistency was more granular than other ready mixed grout. Keeping the surface moist, but not wet, was a key to spreading consistently. The dampness of the surface causes the grout to flow more evenly, like other more paste-like ready mixed grout. The directions tell you to only do a 20 sq ft area at a time and should be followed. The grout dries fairly quickly, so the first sponge step can't be over too large an area. The circular motion they suggest is also a key. This fills the grout between the tiles nicely. A second sponge, followed by a microfiber cloth cleans off the grout nicely. They should be damp but not wet. The water gets milky very fast, so it should be changed frequently. On the last wall, I tried to stretch the water and the wall ended up with a sandy feel the next day. This was cleaned with a damp scrub pad. Practice with the grout helps. As I progressed in the project, I better understood how to work with it. I would recommend practicing on a small area to get down the technique before moving to a large area. I wore dish gloves to protect my hands and you definitely need some type of protection. The directions recommend nitrile gloves. I didn't wear special eye protection and didn't need it, except for the end when I was directly over the pail. My eyes began to be irritated slightly due to the chemical nature of the product. It worked well for the topcoat, as you can see in the before and after pictures, and should work better in new installations. Directions should be followed for coverage and clean off for a successful project.
March 25, 2016
Rated 3.0 out of 5.0 by Morgan The color isn't bright white at all.
I bought this product in bright white to match with my white hexagon tile flooring and was very disappointed when we grouted our floor. The bright white is actually a tan and not what I was wanting at all. It was easy to install and has held up very well, but again, the tan color was not what I was wanting...
January 20, 2016
Rated 4.0 out of 5.0 by BathRedo Not all that it says it is
This grout says that it's easy to apply and clean up. Not entirely so. It is easy to use because it's premix, but it is very difficult to clean off of the tile after application. This is even when doing it more quickly than the recommended time! On the plus side, it is very bright white, as it says. I haven't had it in place long enough to comment on the non-staining or mildew resistance features. I hope that they are as stated.
May 17, 2016
Rated 1.0 out of 5.0 by Ann Worst product
Label doesn't tell you not to use on stone, marble or stainless steel, yet this product was recommended by home Depo, and the end result to my project was devastating, when notified head office took no responsiblelty for this product, and no appropriate action was taken to resolve the situation, I highly recommend not using this product.
May 10, 2016
Rated 1.0 out of 5.0 by Songbird74 DO NOT USE IN TUB SURROUND
Not only was this the hardest grout that our contractor has ever worked with but within six months, the grout is literally coming out of the wall in chunks. You can literally pick it out with your fingernail. I called the manufacturer and was told that it was a bad install and that with this type of grout even the slightest air pocket can develop moisture and effect the grout performance. Our contractor has since regrouted meticulously and we are already seeing the same issue. Use epoxy grout NOT this product!
April 11, 2016
Rated 1.0 out of 5.0 by turbo worse purchase ever!!!
I purchased grout for ease of installation, for not having to mix or seal. I used grout on my tub surround let set for 5 days before we used shower. we noticed after day 2 of using the shower that the grout was eroding. we tried to deal with the tech department and they declined sending a tech out. and refused to send new product at the least. I have been dealing with them for 2 months on the grout issue with no solution. I would NEVER recommend this product. the time to grind out the grout is not worth the time you save with mixing and sealing grout. I believe it was just a bad batch but how the tech department has been, real terrible help. WORSE PURCHASE EVER!!!!! and at 4 times the cost of any other grout....
March 18, 2016
Rated 4.0 out of 5.0 by Bakingmom Good results
With this product, it is important to follow instructions completely. The video recommends having a clean bucket of water for every 30 feet. I had more than one bucket on hand for clean up. If the grout starts to form a film while working, it will be more difficult to remove. For that reason, it is important to grout small areas at a time, no more than 20 feet. I also never cover the entire tile. It has pretty good stain resistance.
February 26, 2016