Rated 3.4 out of 5 by 259
Rated 3.0 out of 5.0 by RZR1 Check cure time! Tub says 3 days, but website says 7 days.
Please check the cure time on this grout!! The tub says three days, but Custom's website says 7 days. I called technical support and confirmed that the cure time is indeed 7 days. Clearly Custom Buildiing Products has a problem on their hands. How can a product be expected to perform in the manner which is expected with conflicting cure times? Here is the cure time from the website.
Once grouting of walls is completed,
remove the towels and dry off the tile
and grout joints.
The floor assembly must be dry for
24 hours before grouting.
After grouting, allow the entire tile
assembly to cure for seven (7) days
before running water in the shower.
April 28, 2016
Rated 1.0 out of 5.0 by Drob Beware!! Bright white is not white!!
My husband and I bought this grout for our white tile in our shower. To our surprise it is anything but white. It's more of a light tan.All that time and money spent and now our shower looks dingy. I dont how they can advertise this as bright white. I have used this company many times in both the sanded and non sanded white grout and it looks beautiful. I think company should pay to have my grout redone.
June 7, 2016
Rated 4.0 out of 5.0 by Flipper No complaints
I don't understand all the negative reviews. Used a gallon this product on 250 6" white square subway tiles in new shower. Pain to apply using float since it tends to fall off as it's being applied. Therefore I applied to a 2' by 2' area and wiped with a sponge before doing the next section. It tend to dry quickly within 10 minutes so you have to keep an eye on what you're doing. After 3 months grout still looks good and mildew cleans easily using a bleach tile cleaner.
Since doing the shower have used product on bathroom porcelain tile floor with same results.
July 2, 2016
Rated 1.0 out of 5.0 by JimOly Worst grout we have ever used.
This product is unforgiving and produces a very uneven look (haze) -- and this was following directions and doing about 2 sq feet at a time. The resulting haze is virtually impossible to remove from frosted glass tile and our beautiful backsplash tile have this ugly haze all over them. Avoid this product like its the plague if you are installing frosted glass tile.
We have tiled about 20 rooms including several backsplashes and bathroom/shower areas so are not inexperienced with tile. This product is just very unfriendly to work with.
July 5, 2016
Rated 4.0 out of 5.0 by BeckyS Best for New Installation
The grout was chosen for a topcoat over existing tile. The consistency was more granular than other ready mixed grout. Keeping the surface moist, but not wet, was a key to spreading consistently. The dampness of the surface causes the grout to flow more evenly, like other more paste-like ready mixed grout. The directions tell you to only do a 20 sq ft area at a time and should be followed. The grout dries fairly quickly, so the first sponge step can't be over too large an area. The circular motion they suggest is also a key. This fills the grout between the tiles nicely. A second sponge, followed by a microfiber cloth cleans off the grout nicely. They should be damp but not wet. The water gets milky very fast, so it should be changed frequently. On the last wall, I tried to stretch the water and the wall ended up with a sandy feel the next day. This was cleaned with a damp scrub pad. Practice with the grout helps. As I progressed in the project, I better understood how to work with it. I would recommend practicing on a small area to get down the technique before moving to a large area. I wore dish gloves to protect my hands and you definitely need some type of protection. The directions recommend nitrile gloves. I didn't wear special eye protection and didn't need it, except for the end when I was directly over the pail. My eyes began to be irritated slightly due to the chemical nature of the product. It worked well for the topcoat, as you can see in the before and after pictures, and should work better in new installations. Directions should be followed for coverage and clean off for a successful project.
March 25, 2016
Rated 5.0 out of 5.0 by fastniky Very easy to use!
I thought, grout is grout right? I think I already had my mind made up before I opened the can. BUT, this stuff is great! It was not "settled" and did not have a puddle of oil in the middle when I opened the can. I thought, well that's different. It must be a water based stuff, because that how I cleaned up, with soap and water.
It has a smell like a latex paint. No strong glue smell. Looks great too!
July 11, 2016
Rated 1.0 out of 5.0 by Procon Worst product ever
First of all : I am a contractor, it has been a headache every time I have to use this product upon costumer request since I would never use it in my opinion. I recommend to watch the video so you can find one big true among the rest of untrue facts of this product, they repeat more than once about the time to wait until start cleaning...don't wait even 5 minutes otherwise you will screw up, this material is so dry and stick in the tile that it is very hard to remove, therefore you will be struggling and removing the material while cleaning, I tried the release and it does nothing with this. You will spend maybe 5 times than using conventional grout. The product is an steal, almost $60 for a gallon, lot of waste due the consistency of the material, don't buy the feature of "non-stain ", used sealer and conventional grout, the world of grouting tile has gone back years with this product, manufacturer making lot of money.
July 8, 2016
Rated 1.0 out of 5.0 by tippydog Horrible grout, stained immediately and is coming out
Used this on my new kitchen counter tile. It was professionally installed according to directions and allowed the proper cure time. The grout started staining immediately after the cure time. And if that wasn't bad enough, there are grout lines that have no grout left in them! So bad I actually have to vacuum crumbs out of the grout lines. It is coming out all over my counter tops and you can't even take a toothbrush to it to try and clean it without it coming out. Absolutely HORRIBLE product. Now I have to pay to have my grout removed and grout again with a different product. Absolutely ruined my counter tops. I would avoid this product at all costs. Mine was the bright white, which is now an ugly brown almost everywhere....
June 13, 2016