Rated 3.3 out of 5 by 272
Rated 1.0 out of 5.0 by Drob Beware!! Bright white is not white!!
My husband and I bought this grout for our white tile in our shower. To our surprise it is anything but white. It's more of a light tan.All that time and money spent and now our shower looks dingy. I dont how they can advertise this as bright white. I have used this company many times in both the sanded and non sanded white grout and it looks beautiful. I think company should pay to have my grout redone.
June 7, 2016
Rated 3.0 out of 5.0 by RZR1 Check cure time! Tub says 3 days, but website says 7 days.
Please check the cure time on this grout!! The tub says three days, but Custom's website says 7 days. I called technical support and confirmed that the cure time is indeed 7 days. Clearly Custom Buildiing Products has a problem on their hands. How can a product be expected to perform in the manner which is expected with conflicting cure times? Here is the cure time from the website.
Once grouting of walls is completed,
remove the towels and dry off the tile
and grout joints.
The floor assembly must be dry for
24 hours before grouting.
After grouting, allow the entire tile
assembly to cure for seven (7) days
before running water in the shower.
April 28, 2016
Rated 2.0 out of 5.0 by robbw4u good and bad
as an exclusive installer for a large franchise I'm forced to use this product all the time, it is strong crack resistant, stain resistant and durable with pets. but if your a novice do not use this, you can only spread out 5sf at a time and you'll over wash the joints trying to get the film off, the video doesn't show that it took 30 min to wash that one panel. now imagine a 100 sf floor or like I do 700+ sf not fun and not a time saver. just but mix dry grout and a bottle of grout shield, you'll get the same results with a fraction of the cost and work. I can go on and on but I'll leave it to you to make that choice for your self. fyi, I've installed over 1 million square feet in my career and I don't give biased advice
August 11, 2016
Rated 1.0 out of 5.0 by allie73 Nope. Sets in 30 seconds flat and won't come off.
Ugh. This grout was recommended by a store employee for using in the tile around our fireplace. I actually gave up and I am going to find a different product tomorrow. It worked ok in the 6x6 tiles, but in the smaller glass accent tiles, nightmare. This grout dried on the glass tiles almost on contact. I had to work in an area about two inches by four inches and then wipe like a fiend to remove the grout from the glass tiles - and I still couldn't get some of it off which really irks me as our accent tile was $15/sq ft.
July 30, 2016
Rated 1.0 out of 5.0 by Alan One of my bigger mistakes
This stuff is very difficult to clean up...and if it dries, almost impossible to remove.
August 23, 2016
Rated 4.0 out of 5.0 by Flipper No complaints
I don't understand all the negative reviews. Used a gallon this product on 250 6" white square subway tiles in new shower. Pain to apply using float since it tends to fall off as it's being applied. Therefore I applied to a 2' by 2' area and wiped with a sponge before doing the next section. It tend to dry quickly within 10 minutes so you have to keep an eye on what you're doing. After 3 months grout still looks good and mildew cleans easily using a bleach tile cleaner.
Since doing the shower have used product on bathroom porcelain tile floor with same results.
July 2, 2016
Rated 1.0 out of 5.0 by elmo No good
It's been a year now since our contractor picked out this product for a bathroom remodel because I specified mold resistant grout.
We had to pay an upcharge to the tile subcontractor to work with this grout. Immediately after the project was finished, I could see there was going to be a problem. The grout had a crumbly texture and bits came off when you wiped the tile to clean it. The texture made the grout a dirt magnet on the shower floor, so we immediately ripped out the tile there and redid the floor with conventional grout. We decided to live with the grout on the shower walls at least for a while and what happened.
Guess what? The conventional grout on the shower floor isn't growing mold yet, but the supposed mold resistant grout on the walls begin growing mold in a few weeks. I can't scrub these grout lines with a toothbrush, though, because this awful grout will simply crumble away. We're going to have to bite the bullet and regrout the whole shower.
Don't use this product.
August 6, 2016
Rated 4.0 out of 5.0 by BeckyS Best for New Installation
The grout was chosen for a topcoat over existing tile. The consistency was more granular than other ready mixed grout. Keeping the surface moist, but not wet, was a key to spreading consistently. The dampness of the surface causes the grout to flow more evenly, like other more paste-like ready mixed grout. The directions tell you to only do a 20 sq ft area at a time and should be followed. The grout dries fairly quickly, so the first sponge step can't be over too large an area. The circular motion they suggest is also a key. This fills the grout between the tiles nicely. A second sponge, followed by a microfiber cloth cleans off the grout nicely. They should be damp but not wet. The water gets milky very fast, so it should be changed frequently. On the last wall, I tried to stretch the water and the wall ended up with a sandy feel the next day. This was cleaned with a damp scrub pad. Practice with the grout helps. As I progressed in the project, I better understood how to work with it. I would recommend practicing on a small area to get down the technique before moving to a large area. I wore dish gloves to protect my hands and you definitely need some type of protection. The directions recommend nitrile gloves. I didn't wear special eye protection and didn't need it, except for the end when I was directly over the pail. My eyes began to be irritated slightly due to the chemical nature of the product. It worked well for the topcoat, as you can see in the before and after pictures, and should work better in new installations. Directions should be followed for coverage and clean off for a successful project.
March 25, 2016