Rated 3.8 out of 5 by 224
Rated 1.0 out of 5.0 by JNP19 disappointing
grout is not the same color as decribed on the box it dried to a whitish graylooks good when wet but soon as it dries it looks awful.. wasted alot of time and very disappointed. not looking forward to removing it and regrouting.
not only did it turn an ugly color it cracked and chipped as well..
January 15, 2011
Rated 1.0 out of 5.0 by JeffersonKitty Worst grout ever
First of all I am not a novice. I've grouted before. This product is the worst ever and has caused hours and hours of heartache and has turned a bathroom we spent $15,000 to remodel to a bathroom worh 10 cents.
The grout colors have all turned an ugly gray color. The package said that we might experience efflouresence and to use a grout cleaner/acid to fix the problem. Well, that didn't work. So now we have to use a grout "paint" to get the color we want. Before we did that we decided to dig the grout out and try a darker color. It still turned an ugly whitish gray. We're going to call tech services and find out what the heck is wrong with their grout, but I have a feeling they'll just read from the package to us.
I wish we hadn't been stupid enough to go back and buy more of the same brand when we decided to dig it out and regrout. We have never ever had this problem.
Don't buy this grout. It's a waste of time, money and agony and it will ruin your bathroom.
December 18, 2010
Rated 1.0 out of 5.0 by reallyannoyed Ruined my new floor
Just installed a brand new tile floor. Once dried this grout is not at all the color it should be - about 5 shades lighter. Looks NOTHING like the display in several home depots I saw.
Furious at all the work we will have to do to correct this. Home depot should not sell this product.
I would give this zero stars but the website requires you to enter at least one.
April 23, 2012
Rated 1.0 out of 5.0 by MissProject Color of Grout Does Not Match Sample
I had the same experience as some of the other reviewers of this product. The color of the grout when cured was nothing like the color chart sample. I wish I had read the reviews before I installed the grout. I learned a valuable lesson. I will make a "test run" of cured grout before grouting the whole job next time. Now I face the task of recoloring the grout in an effort to get the shade represented by the packaging. The sanded grout in light smoke was somewhat closer to the sample color.
July 23, 2012
Rated 1.0 out of 5.0 by 13579 Light Smoke=chalky white
Spend thousands remodeling kitchen and installing mosaic tile backsplash and it was ruined by a $13 grout. Manufacture says to use sulfamic acid but from the other reviews, it doesn't sound like it will help. I wish I could return the entire kitchen and get my money back from Home Depot for selling this product.
November 21, 2012
Rated 1.0 out of 5.0 by SueA Another disappointed victim of this grout
I wish I had read these reviews before we used this grout. The color is not true to what is on the box. I called the manufacturer and they told me to use their sulfamic acid cleaner. It still didn't change the color. Terrible product!
July 13, 2012
Rated 5.0 out of 5.0 by ssss Exactly as pictured
I was looking for a grout that wasn't white but also didn't look dirty for my shower. This was perfect. I have a glass panel (greens, tans, whites) and pale green/pale greenish gray 12" X 12" marble tiles. I wanted a grout that stayed in the background and this fit the bill beautifully. It doesn't overwhelm the glass tiles and allows them to be the focus. It was also used on the shower floor between river stones. As with the glass and marble, it allows the colors and individuality of the rocks to shine through and even though it's a pale gray, it doesn't look dirty. If you even notice it between the marble tiles, you'd call it gray. If you had to name the color between the glass tiles, you'd call it off-white. If you named the color as it appears on the floor, you'd call it white but it's all the same grout. I am delighted with it.
March 11, 2015
Rated 3.0 out of 5.0 by andchristina Dries to a different color
I had the same issue as other reviewers - once the grout dries the color lightens to a medium grey, not a charcoal as is pictured on the box. It seems like this is an issue with just about all black grout due to the amount of cement required.
HOWEVER I was able to salvage my project by using polyblend's grout renew colorant/sealant - it's good to seal your grout anyway and the charcoal grout renew does dry black!
I used the grout renew to brighten up dingy tile in the past so when I was disappointed in the color of this grout I was excited to see that they do make the grout renew in charcoal! I highly suggest that anyone planning on putting in tile with black grout uses the grout renew - I just used a toothbrush to scrub it on and wiped off the excess.
May 12, 2014