Rated 3.8 out of 5 by 244
Rated 1.0 out of 5.0 by jen Shame on Them
We had a professional install our new tile and he grouted with Polyblend light smoke non-sanded grout.
It turned white and other colors. We dug it out and tried again. Same thing. Looks awful.
July 22, 2015
Rated 2.0 out of 5.0 by Nogroutforme Right color but very uneven
First tried Mapei brand, didn't come out right (too light and uneven) so I ended up scraping all the grout out (800 sq ft of wood plank porcelain tiles). Then tried Home Depot polyblend non sanded, it's the right color but came out uneven. Mostly white. Both brands of grout was applied by hired contractor. I'm in south Florida and cold water was used. I even called grout company (Custom) and rep said to use acid cleaner. I'm not scraping anymore grout. Both grout and applicator are the variables.
May 20, 2015
Rated 1.0 out of 5.0 by JNP19 disappointing
grout is not the same color as decribed on the box it dried to a whitish graylooks good when wet but soon as it dries it looks awful.. wasted alot of time and very disappointed. not looking forward to removing it and regrouting.
not only did it turn an ugly color it cracked and chipped as well..
January 15, 2011
Rated 1.0 out of 5.0 by JeffersonKitty Worst grout ever
First of all I am not a novice. I've grouted before. This product is the worst ever and has caused hours and hours of heartache and has turned a bathroom we spent $15,000 to remodel to a bathroom worh 10 cents.
The grout colors have all turned an ugly gray color. The package said that we might experience efflouresence and to use a grout cleaner/acid to fix the problem. Well, that didn't work. So now we have to use a grout "paint" to get the color we want. Before we did that we decided to dig the grout out and try a darker color. It still turned an ugly whitish gray. We're going to call tech services and find out what the heck is wrong with their grout, but I have a feeling they'll just read from the package to us.
I wish we hadn't been stupid enough to go back and buy more of the same brand when we decided to dig it out and regrout. We have never ever had this problem.
Don't buy this grout. It's a waste of time, money and agony and it will ruin your bathroom.
December 18, 2010
Rated 1.0 out of 5.0 by reallyannoyed Ruined my new floor
Just installed a brand new tile floor. Once dried this grout is not at all the color it should be - about 5 shades lighter. Looks NOTHING like the display in several home depots I saw.
Furious at all the work we will have to do to correct this. Home depot should not sell this product.
I would give this zero stars but the website requires you to enter at least one.
April 23, 2012
Rated 1.0 out of 5.0 by MissProject Color of Grout Does Not Match Sample
I had the same experience as some of the other reviewers of this product. The color of the grout when cured was nothing like the color chart sample. I wish I had read the reviews before I installed the grout. I learned a valuable lesson. I will make a "test run" of cured grout before grouting the whole job next time. Now I face the task of recoloring the grout in an effort to get the shade represented by the packaging. The sanded grout in light smoke was somewhat closer to the sample color.
July 23, 2012
Rated 1.0 out of 5.0 by 13579 Light Smoke=chalky white
Spend thousands remodeling kitchen and installing mosaic tile backsplash and it was ruined by a $13 grout. Manufacture says to use sulfamic acid but from the other reviews, it doesn't sound like it will help. I wish I could return the entire kitchen and get my money back from Home Depot for selling this product.
November 21, 2012
Rated 1.0 out of 5.0 by SueA Another disappointed victim of this grout
I wish I had read these reviews before we used this grout. The color is not true to what is on the box. I called the manufacturer and they told me to use their sulfamic acid cleaner. It still didn't change the color. Terrible product!
July 13, 2012