Rated 2.0 out of 5 by 53
Rated 2.0 out of 5.0 by Nick May cause water hammer noise
I had to replace a broken Moen cartridge. The sales guy recommended the Danco brand, since I was not able to find the Moen part. Not sure why, even thought the HD website shows that they have it in inventory. I took it home installed it and turn the water back on. Everything seem to work, but I started to notice my pipes banging behind the shower wall.
I came so close to cutting out my drywall to find the problem, but I tried to get more info by searching the internet first. Luckily someone mentioned about bad cartridges that can cause water hammer noise. So I then search for Danco cartridge reviews on HD and that was when I see all these other bad reviews of this product.
This time, I order the Moen cartridge online and picked it up at the same store where the sales guy said they were out of the Moen cartridge. I took it home and swapped it with the Danco cartridge, and everything is back to normal. I could not believe it was that simple.
September 22, 2016
Rated 1.0 out of 5.0 by Knock Knocking
Had the same issue as one other review. I replaced my MOEN cartridge to stop leaking (which this did) but then inherited a knocking problem.
October 10, 2016
Rated 2.0 out of 5.0 by Noplumber Somegood
I have purchased many Moen faucets from HD and generally have been pleased. Moen offers a warranty that offers free replacement parts and shipping (standard) for the ownership time frame. Their customer service is excellent. Obtain their instructions before installation. This is a relatively easy task for most and it saved the cost and time of hiring. The shipping included a holiday so I wanted to complete the repair sooner so I ordered the free cartridge and then went to HD so I could repair it quickly and have a spare. I bought the Danco silicone grease, puller, cartridge. The cartridge regardless of Danco or Moen includes a plastic part to remove the cartridge. The puller worked great and was glad to have purchased it. Danco puller is a fraction of the cost. The grease provided with the cartridge seemed limited so I purchased the extra grease. After a few days of use the faucet started to cause a shuttering noise I have never heard before the repair. I then installed the mail order Moen part and it seems to work much better. The original Moen cartridge lasted about a decade. Because of the warranty and quality of the Moen parts I will try and use only Moen for the cartridge. A great option at HD is purchase for pickup and the inventory accuracy at the store.
September 11, 2016
Rated 1.0 out of 5.0 by TC Causes Pipe Knock & wasted my time
Replaced Moen shower cartridge due to leak in upstairs shower and then pipes would knock everytime any valve in upstair bathroom was turned on or off (sink, shower toilet). Went back and returned Danco part and got the Moen original part and knocking fixed. Danco replacement part wasted alot of my time.
September 18, 2016
Rated 5.0 out of 5.0 by Handyman Good quality
Great product, works really good.
Installation lube included.
September 13, 2016
Rated 5.0 out of 5.0 by BobDIY Perfect fit
It's cheaper than the name brand and it fits well.
September 13, 2016
Rated 3.0 out of 5.0 by JoeB the start of a long Lego job
The hot water stopped working on this shower so I knew it was time to replace the valve cartridge. Second time in 20 years - not bad. As soon as the new valve cartridge was in I started getting a water hammer on the cold water side when the toilet was flushed. I checked the expansion tank above the water heater and the bladder there was broken. Replaced the expansion tank and the water hammer continued. Added a second expansion tank to 'that' side of the house and the the water hammer continued. By that time, the valve cartridge started leaking up to a gallon an hour. Frustrated, I gave up and installed a manual shutoff valve to the shower spout.
May 31, 2016
Rated 1.0 out of 5.0 by MikeC DO NOT BUY!!!! BUY THE OEM REPLACEMENT
For those of you who won't read the full review...BUY THE OEM FOR A FEW BUCKS MORE!!!! It's rare that I write a review for a product, but customers need to know how bad this one is.
Bought this to replace my Moen 1222 cartridge. Slightly cheaper price to the OEM replacement, but my store did not have an OEM in stock. That's where the problem began.
I replaced the cartidge, everything worked fine as far as its operation, but I immediately noticed a water hammer in my pipes...for the entire house. Shut off the main valve, drained the lines...every normal step to eliminate a water hammer. No luck.
I started doing research and found out that many people who have bough this replacement, from Home Depot and other stores, had the same water hammer problem. So I broke down, decided to order the OEM, and wouldn't you know...as soon as I installed the OEM cartridge, the water hammer stopped.
I was amazed at how something which was supposed to fix a problem caused another, more annoying problem. If your local store doesnt have the OEM in stock, I recommend you try to get one ordered and stay away from this product. Truly disappointed by this part.
July 31, 2016