Rated 1.4 out of 5 by 14
Rated 3.0 out of 5.0 by Slng Could be better
Recently purchased universal soap dispenser. When fitted to my sink there is a small gap between the sink top and the bottom of the base assembly. The minute difference in size between the threaded part and the unthreaded part of the base will not allow the assembly to sit flush on the surface of the sink. Danco should supply a small plastic spacer ring that fits between the base assembly and the sink top. Can't comment on durability yet. Judging from the other comments I probably should have spent a few more bucks on better quality. Time will tell.
March 12, 2015
Rated 1.0 out of 5.0 by gogreen worst piece of junk ever
Do yourself a favor and read the reviews before you spend your money. My husband purchased this and installed it and 3 weeks later it snapped from the top. It rusted all over the corner of the sink where it was installed and soap leaked everywhere. You can see from the pictures I have attached it has rusted and the top plate never held the dispenser in place so it would slip no matter how much we tightened it. I am taking it back today lets see if I can get a refund.
April 25, 2013
Rated 1.0 out of 5.0 by Diegs Soap Dispenser
Poor... Even though the pump appears to be a decent quality metal, guts are still cheap plastic.
After 7 days, the top broke right off the pump mechanism. So if you think someone in your household will have at least 1 occasion where they are not paying attention and the press down on the spout instead of the very top of the pump..... keep looking... This one is not for you.
This isn't something that is forgiving... It only takes 1 time as my wife can attest too.
I can only hope Home Depot will allow me to exchange for something of better quality. I imagine though with the packaging it will be hard to find something that has a more durable pump mechanism so that it can take an occasional user error without breaking.
October 1, 2010
Rated 1.0 out of 5.0 by Jarhead61 Don't waste your time
Don't waste your time buying and then the aggravation of crawling under the sink to install it. Buy a good one so you only have to do it once. Made the top ten of worst ever purchases. And being well past the retirement age I have had the opportunity to make quite a few. Home Depot should remove it from the shelves. Lasted about a week before it broke.
August 31, 2013
Rated 1.0 out of 5.0 by Fred It breaks easily
The cheap plastic insides break easily. Within 6 months, the top broke right off the pump mechanism. Judging by the other reviews, I was lucky mine lasted that long. I did like the idea of the tube that could go right into a large container of soap, but there were 3 drawbacks. First, the fact that the soap container was much lower than the pump made it difficult to push. Second, the tube was very stiff and difficult to straighten out. Third, the rubber plug would not stay in the container spout.
March 9, 2013
Rated 1.0 out of 5.0 by HopeRP Is terrible quality, and I bought and installed 3!
Is terrible quality, but it's the one that is readily available in the store, hanging there in plastic packaging. We bought and installed 3; dishsoap, handsoap, and lotion and one already broke. I looked at it and am hoping that I can contact the company...it comes apart and they may be able to provide the part that broke; but we'll see. Hassle to install them so I'd rather get the new part and only have to deal with it from atop the sink! So I've put a label on my sink reminding everyone to push from the TOP ONLY, we'll see if that works. Don't buy this is you can afford a more expensive better one. I can't, so I'm going to try to get a replacement part.
August 25, 2012
Rated 1.0 out of 5.0 by JOEBLANSKY INEXPENSIVE AND SHOWS
I bought this product without looking at the reviews, and I wish I would have been more careful. This product is made of very poor quality and after I installed it, the plastic which connects to the top piece broke after about 10 pumps. I guess I got what I paid for.
September 4, 2011
Rated 5.0 out of 5.0 by Cavendish Excelent functionality, quality and durability.
8 yrs ago I bought 3 of these and 2 much more expensive Grohe's. With heavy use, all 3 DANCOs are still fine - no problems. Both Grohe's have worn out the plastic cylinder and leak soap.
November 22, 2011